MAZDA Complaints

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING APPROXIMATELY 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DOWNSHIFTED TO NEUTRAL ON ITS OWN. THE CONTACT SWITCHED TO MANUAL TRANSMISSION, BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT HAD TO COAST TO THE SHOULDER. WHEN THE VEHICLE SLOWED DOWN TO APPROXIMATELY 10 MPH, IT RE-ENGAGED IN GEAR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT SMELLED BURNING RUBBER AND HEARD A CLICKING SOUND WHEN DRIVING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

THE SAME STORY HAPPENED ON MY 2016 CX-5. I PURCHASED MY CAR ON JULY 8TH 2015. I ONLY HAD 2000 MILES ON MY VEHICLE WHEN THIS HAPPENED. WHEN AT A STOP LIGHT AND I STEP ON THE GAS TO GO, THE CAR DOES NOT MOVE AND JUST REVS VERY LOUDLY. AFTER A FEW SECONDS, THE CAR ACCELERATES AND THE CAR JERKS PRETTY VIOLENTLY. THIS WAS VERY CONSISTENT ON MY WAY HOME FROM WORK. WHEN I WAS DRIVING UP AN INCLINE, THE CAR'S TIMING SEEMED TO BE OFF AS IT NEEDED TO DOWNSHIFT BUT COULDN'T WHEN IT SHOULD HAVE. I MADE IT HOME AND HAD TO HAVE MY CAR TOWED TO THE MAZDA DEALERSHIP IN IRVINE, CA. THE DEALERSHIP JUST TOLD ME THAT THE CAR NEEDS A BRAND NEW TRANSMISSION. THEY DO NOT WHAT IS THE REASON. AND THEY COULD NOT TELL IS THE REPAIR TOTALLY FIX THE PROBLEM. THEY JUST DID WHATEVER MAZDA TOLD THEM TO DO. AFTER THREE WEEKS, FINALLY I GOT MY CX-5 REPAID. IT WAS A REALLY BAD EXPERIENCE. I DON'T FEEL SAFE TO DRIVE WITH MAZDA ANYMORE. THERE ARE MORE AND MORE SAME CASES ABOUT CX-5 POWER TRAIN.FURTHER INVESTIGATIONS ARE STRONGLY NEEDED.

TIRE PRESSURE SENSORS DEFECTIVE. I HAVE HAD TO REPLACE ALL 4 OF THE SENSORS BECAUSE OF BROKEN RETAINING NUTS OR CORRODED STEMS. 3 OF THE SENSORS FAILED DURING DRIVING, CAUSING AN IMMEDIATE LOSS OF TIRE PRESSURE, CAUSING ME TO ALSO REPLACE 3 OF MY TIRES. ANOTHER FAILED AS I WAS CHECKING THE TIRE PRESSURE, FALLING INTO THE TIRE. PER GOODYEAR TIRE STORES, OTHER MANUFACTURES HAVE GONE TO A REPLACEABLE RUBBER STEM BECAUSE OF THIS, BUT NOT MAZDA. FIRST SENSOR REPLACED AT MAZDA DEALERSHIP APPROXIMATELY MID 2011, SECOND SENSOR REPLACED 6/01/2013, THIRD SENSOR REPLACED 9/17/2014, AND FOURTH SENSOR REPLACED 3/12/2016 ALL BY GOODYEAR TIRE STORES.

TL* THE CONTACT WAS DRIVING A 2010 MAZDA MIATA. WHILE OPERATING THE VEHICLE, BOTH THE DRIVER AND PASSENGER SIDE SEAT BELTS WOULD NOT RETRACT AND SECURE BOTH PASSENGERS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 59,000.

WE HAVE NOTICED THE DIFFICULTY IN DEPRESSING THE BRAKE PAD ALONG WITH THE HISSING NOISE OVER THE PAST 1 MONTH AND IT HAS PROGRESSIVELY BECAME STRONGER. INITIALLY YOU BRUSH IT OFF THINKING YOU ARE IMAGINING IT. TODAY ON A HILL THERE WAS AN ACCIDENT SO TRAFFIC WAS BARELY MOVING, I STARTED TO LEAVE MORE AND MORE DISTANCE WITH THE VEHICLE IN FRONT OF ME AS IT WAS BECOMING INCREASINGLY DIFFICULT TO DEPRESS THE BRAKES. FINALLY I HEAR A STRANGE NOISE AND THEN COMPLETE QUIET AND MY TEENAGE DAUGHTER NOTICES TOO AND AS I RELEASE THE BRAKE TO MOVE I REALIZE THE CAR ENGINE HAD DIED (THE ENGINE HAS NEVER GIVEN ANY INDICATION OF ISSUES BEFORE) BUT THE ENGINE DASH LIGHTS WEREN'T ON INDICATING THERE WAS NOT POWER WHICH OF COURSE MEANS NO POWER STEERING EITHER, A QUICK SHIFT TO N AND RESTART AND ALL IS FINE THE REST OF THE WAY HOME. THE HISSING NOISE AND DIFFICULT DEPRESSION CONTINUED HOWEVER WHILE ON THE HILL WHEN I DID PRESS HARD ENOUGH FOR THE BRAKES TO RESPOND THEY DID SO AS THOUGH BYPASSING THE ANTI-LOCK SYSTEM AS THEY WOULD JOLT INTO THE STOP. VERY CONCERNING AS THE DISTANCE TO STOP HAS INCREASED, WHAT IF A PERSON WALKED IN FRONT OF ME MUCH LESS IF I'M ON THE FREEWAY AND COME UPON A SUDDEN NEED TO STOP. BUT HERE IT IS A SATURDAY EVENING AND HOW AND WHEN CAN I DEAL WITH AN OBVIOUS SAFETY ISSUE THAT CLEARLY IS REPEATED. I WONDER HOW MANY OUT THERE HAVE NOT TAKEN THE TIME TO REPORT, HAVE SPENT MUCH ON REPAIRS OR SIMPLY TRADED IN THEIR VEHICLE TO COME IN TO THE HANDS OF SOME OTHER UNSUSPECTING CONSUMER. ACTION TRULY IS NEEDED BEFORE SOMEONE'S LIVES ARE CHANGED FOREVER.

THE AC COMPRESSOR CLUTCH LOCKED UP AND CAUSED THE BELT TO MAKE LOUD SCREECHING NOISES. ALSO, SOMETHING BURNING COULD BE SMELLED INSIDE THE ENGINE AND BURNT RUBBER WAS FLUNG AROUND THE ENGINE COMPARTMENT. ANOTHER ISSUE: READ ABOUT THIS A LOT BECAUSE I AM EXPERIENCING IT, THE PASSENGER-SIDE DASH IS MELTING. SEEMS THEY USED A CHEAP MATERIAL AND WHEN IT GETS ABOVE 80 DEGREES OUTSIDE THE DASH BEGINS TO MELT. IT IS STICKY, LEAVES A RESIDUE ON YOUR FINGERS, AND PRODUCES AN EXTREME GLARE. THE AC WENT OUT WHILE I WAS IN THE DRIVE-THROUGH ORDERING FOOD. THE DASH BOARD HAS BEEN MELTING SINCE LAST SUMMER AND HAS NOT GOTTEN ANY BETTER. STOPPED MELTING DURING THE WINTER AND BEGAN MELTING NOW THAT IT'S SUMMER AGAIN.

TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE A LOUD BUMPING NOISE. THE DEALER DIAGNOSED THAT THE VEHICLE WAS CORRODED NEAR THE REAR PASSENGER SIDE SUSPENSION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

BRAKES FEEL HARD AND VEHICLE BRAKES SLOWER THAN IT SHOULD. IT TOOK A MUCH LONGER DISTANCE TO STOP. HISSING SOUND FROM PEDAL. FOUND NUMEROUS DESCRIPTIONS ON SIMILAR PROBLEMS WITH BRAKE BOOSTER TEAR. DON'T UNDERSTAND WHY THIS WAS NOT RECALLED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 AND 15V869000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 07/12/16*LJ