MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 MAZDA MAZDA6
    - WYOMING, MI

    I RECEIVED NOTIFICATION IN FEBRUARY AND MARCH ABOUT FAULT AIRBAGS IN MY VEHICLE. AFTER MULTIPLE CALLS TO A DEALER, THEY STILL DO NOT HAVE PARTS AVAILABLE AND IT IS NOW MAY. I HAVE BEEN DRIVER A CAR WITH FAULTY AIRBAGS FOR MONTHS AND NO ONE HAS HELPED REMEDY THE SITUATION.

    Source: NHTSA WEB SITE
  • 2009 MAZDA CX-9
    - BOCA RATON, FL

    SUV WOULD GO OFF IN THE MIDDLE OF THE ROAD OR HIGHWAY WHEN TRAVELING A HIGH SPEED. TOOK IT TO DEALER, THEY SAY THAT THEY FOUND OIL & WATER MIX IN THE ENGINE DUE TO WATER PUMP FAILURE, MULTIPLE SYMPTOMS WOULD OCCUR AS DUE TO THIS CONDITION. THIS ISSUE IS VERY SERIES, FIRST YOU GET NO INDICTION OF THE PROBLEM, NOT SURE WHY THE WATER PUMP FAILURE CAUSES WATER TO ENTER THE MOTOR AND MIX WITH OIL, IT MUST BE A MAZDA DESIGN PROBLEM, WHICH THEY SEEM TO KNOW ABOUT AND NEVER ISSUED A RECALL TO GET ALL THE CAR FIXED. IF YOU ARE DRIVING WITH YOUR FAMILY AT 50 MPE IN AN HIGHWAY THE CAR WILL JUST GO OFF AND YOU CAN GET IMPACTED AT THE REAR WITH VERY HORRIBLE CONSEQUENCES. WILL MAZDA ISSUE A RECALL FOR SUCH A SERIES ISSUE?

    Source: NHTSA WEB SITE
  • 2009 MAZDA MAZDA6
    - LUMBERTON, NC

    OUR DASH IS MELTING AND IS PUTTING A GLARE ON THE FRONT WINDOW. IT HAS A AWFUL SMELL AND IS VERY STICKY. WE HAVE CALLED THE MAZDA COMPANY AND WE WERE TOLD THAT WE WILL HAVE TO PURCHASE A NEW DASH OUR SELF. THERE IS OTHER COMPLAINTS ONLINE FROM OTHERS WHO ARE HAVING THE SAME PROBLEM WITH THE DASH IN THERE MAZDA

    Source: NHTSA WEB SITE
  • 2009 MAZDA MAZDASPEED3
    - MILWAUKEE, WI

    SOMETHING IS WRONG WITH THE DESIGN OF THE CAR...AFTER AROUND 4, 000 MILES I NEEDED NEW TIRES BECAUSE THEY WERE WEARING UNEVENLY. WITH EVERY NEW REPLACEMENT I'VE GOTTEN, THEY DEFINITELY HAVE WORN BEFORE THEY SHOULD HAVE WORN OUT...TIRE PEOPLE SAY THEY ARE WEARING UNEVENLY AND THEY SEE THIS WITH MAZDAS.

    Source: NHTSA WEB SITE
  • 2009 MAZDA MAZDA3
    - MILWAUKEE, WI

    DRIVING ON HIGHWAY, TIRE PRESSURE LIGHT CAME ON, IMMEDIATELY WENT TO SIDE OF ROAD AND TIRE RUINED. HAD TROUBLE DIRECTING CAR TO SIDE OF ROAD. FORTUNATELY, NOBODY WAS AROUND. THE TIRE SENSOR CAME APART. ON 2 OTHER TIRES, THE WERE BREAKING, SO HAD TO BE REPLACED. RUINED TIRE HAPPENED IN 2014, BUT REPAIRED TIRES WERE IN 2015.

    Source: NHTSA WEB SITE
  • 2004 MAZDA MAZDA3
    - TROY, NC

    TL* THE CONTACT OWNS A 2004 MAZDA 3. WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL LIGHT ILLUMINATED. THE STEERING WHEEL LOCKED AND WAS HARD TO TURN. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON A FEW TIMES AND SHIFTED THE STEERING WHEEL TO THE LEFT AND RIGHT, BUT THE WHEEL WOULD NOT UNLOCK. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,173.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 MAZDA MAZDA6
    - PLANO, TX

    TL* THE CONTACT OWNS A 2003 MAZDA 6. WHILE BACKING OUT OF A PARKING SPACE, THE STEERING WHEEL REQUIRED MORE FORCE TO STEER AND THE ELECTRONIC POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO RESUME NORMAL OPERATION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC HYDRAULIC POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,650.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 MAZDA CX-5
    - BONITA SPRINGS, FL

    TL* THE CONTACT OWNS A 2015 MAZDA CX-5. THE CONTACT STATED THAT WHILE IN PARK WITH THE VEHICLE OFF, THE FRONT DRIVER'S SIDE SEAT RECLINED BACKWARDS INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE BUT THE WIRING HARNESS AND KNOBS WERE REPLACED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MAZDA MAZDA6
    - HANOVER, MA

    THE V6 MOTOR IN MY MAZDA 6S HAS BEEN LEAKING OIL FOR ALMOST 10 OF THE 12 YEARS I'VE OWNED IT. THE OIL LEAKS OUT OF THE FAULTY SEALS ON THE TIMING CHAIN COVER IN FRONT OF THE PASSENGER, AND THE OIL DROPS ONTO THE CATALYTIC CONVERTER. THIS OIL VAPORIZES AND THAT VAPOR ENTERS THE CABIN IN SLOW SPEED DRIVING AND WHEN STOPPED AT INTERSECTIONS. I COMPLAINED ABOUT A BURNING OIL SMELL MANY TIMES WHILE THE CAR WAS STILL UNDER WARRANTY, AND THE MAZDA SERVICE TECHS ALWAYS PRETENDED LIKE THEY DIDN'T FIND ANY PROBLEM. YEARS DOWN THE ROAD, I AM FINDING THIS IS A RAMPANT PROBLEM WITH ALL FORD AND MAZDA CARS AND SUVS WITH THIS "DURATEC" 3.0 V6 WHICH WAS MADE BY FORD. IT IS INSTALLED IN MANY FORD, MERCURY AND MAZDA VEHICLES. I CARRY A FIRE EXTINGUISHER WITH ME IN THE EVENT I HAVE AN UNDER HOOD FIRE, AND I'M VERY WORRIED ABOUT MY HEALTH AFTER ALL THESE YEARS OF BREATHING THIS VAPOR. THE COST TO REPAIR THIS SEAL FAILURE IS DAUNTING. I HOPE MHTSA CAN SEE THAT FORD HAS BEEN COVERING UP THIS DEFECT, ENDANGERING LIVES AND THE HEALTH OF DRIVERS AS WELL AS CREATING A TOUGH FINANCIAL BURDEN ON THE OWNERS TO FIX THE ISSUE. I GAVE A DATE ON THE FORM BELOW, SINCE IT WAS REQUIRED, BUT THIS HAS BEEN GOING ON SINCE 2006 OR SO.

    Source: NHTSA WEB SITE
  • 2006 MAZDA MAZDA6
    - CHESHIRE, CT

    TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V369000 (AIR BAGS) AND 15V382000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/15/16*LJ THE CONSUMER STATED THE RECALL WAS PERFORMED ON THE DRIVER'S AIR BAG ON MAY 2, 2016

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE