MAZDA Complaints

TL* THE CONTACT OWNS A 1998 MAZDA MPV. THE CONTACT STATED THAT THE HEY FAILED TO TURN IN THE IGNITION SWITCH INTERMITTENTLY. THE CONTACT STATED THAT THE FAILURE WAS GETTING PROGRESSIVELY WORST. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM) AND THE PARTS WERE NOT AVAILABLE FOR MONTHS AND THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA MAZDA6. THE CONTACT STATED THAT AIR BAG WARNING INDICATOR HAD ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V382000 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000. PARTS DISTRIBUTION DISCONNECT.

APPROXIMATELY SIX BLOCKS FROM HIS HOME, THE OWNER OF A 2000 MAZDA MPV MINIVAN WAS IN THE LEFT TURN LANE OF A HIGHWAY WAITING TO TURN LEFT. WHILE STOPPED AND WITH NO IMPACT, THE SIDE AIRBAGS SPONTANEOUSLY DEPLOYED FROM BOTH SIDES OF THE VEHICLE STRIKING THE DRIVER. THERE WERE TWO CHILDREN SEATED IN THE REAR. AS REPRESENTED IN THE ATTACHED PHOTOGRAPHS, THERE IS NO BODY DAMAGE TO THE VEHICLE. THIS AIRBAG DEPLOYMENT CAUSED SEVERE INJURIES TO THE DRIVER AND NECESSITATED HIS TRANSPORT VIA AIR AMBULANCE TO A LEVEL ONE TRAUMA CENTER. THESE INJURIES NECESSITATED SURGERY TO REPAIR A LACERATED SPLEEN AND ULTIMATELY RESULTED IN $88,537.00 IN MEDICAL BILLS. THE CLAIM WAS PRESENTED TO MAZDA, HOWEVER NORTH CAROLINA'S STATUTE OF REPOSE WOULD HAVE LIKELY PREVENTED A SUCCESSFUL SUIT. MAZDA, HOWEVER, DID CONDITION A CONFIDENTIAL SETTLEMENT OFFER TO THE DRIVER OF THE VEHICLE ON THE DESTRUCTION OF THE VEHICLE. PLAINTIFF REQUESTED THAT PROPER NOTIFICATION BE MADE TO NHTSA AND NO REASSURANCE WAS GIVEN THAT SUCH REPORT WAS MADE. IN LIGHT OF THE INJURIES TO THE DRIVER AND THE DEMAND MADE BY MAZDA TO DESTROY THE VEHICLE, THE DRIVER, BY COUNSEL, CONSIDERS NOTIFICATION TO NHTSA APPROPRIATE. CLAIMANT WILL NOT ENGAGE IN SPOLIATION OF THE VEHICLE UNTIL NHTSA DETERMINES IF EXAMINATION OR INVESTIGATION IS NECESSARY. THE VEHICLE IS AVAILABLE FOR INSPECTION AND WILL BE UNTIL NOTIFICATION FROM NHTSA IS RECEIVED BY THE UNDERSIGNED.

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT MADE A LEFT TURN AND THE STEERING WHEEL LOCKED WITHOUT WARNING. THE CONTACT STATED THAT THE TIRES BEGAN SCREECHING, WHICH PROMPTED THE CONTACT TO GET OUT AND INSPECT THE VEHICLE. UPON FURTHER INSPECTION, IT WAS WITNESSED THAT THE DRIVER SIDE TIRE SHIFTED PLACEMENT ON THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE DRIVER SIDE LOWER CONTROL ARM HAD SEPARATED FROM THE BALL JOINT. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON THE PASSENGER SIDE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,710.

BLIND SPOT MONITOR (BSM), STOPPED WORKING. DEALER COULD NOT SUBMIT A WARRANTY CLAIM TO MAZDA, CLAIMING SCRATCHES ON REAR BUMPER/FASCIA INDICATED A COLLISION. THESE WERE COSMETIC SCRATCHES. THEY WERE THERE FOR MANY MONTHS BEFORE BSM STOPPED WORKING. PHOTOS AND NOTES SENT TO MAZDAUSA, FILE 1-271657193. MAZDA ALSO WOULD NOT HONOR THE WARRANTY, SAYING THESE SCRATCHES COULD CAUSE THE BSM TO FAIL, AND TO FILE AN INSURANCE CLAIM. SCRATCHES ARE ALMOST UNNOTICEABLE UNLESS LOOKED FOR. THIS COULD HAVE BEEN A PARKING LOT DING, A SHOPPING CART, BASKETBALL, ETC. HARD TO BELIEVE THIS BSM SYSTEM, PLACED IN THE BUMPER AREA OF A CAR COULD BE SO FRAGILE. BSM STOPPED WORKING WHILE ON A 25 MILE DRIVE. IT STOPPED WORKING ABOUT 10 MINUTES AFTER THE DRIVE STARTED, NOT IMMEDIATELY WHEN STARTING THE CAR. IT HASN'T WORKED SINCE. DOING A GOOGLE SEARCH, I FOUND SEVERAL OTHER COMPLAINTS SIMILAR TO THIS.

TL* THE CONTACT OWNS A 1999 MAZDA 626. THE CONTACT STATED THAT THE KEY WAS EXTREMELY DIFFICULT TO TURN OVER TO START THE VEHICLE. IN ADDITION, THE FAILURE WAS PROGRESSING TO THE POINT THAT THE VEHICLE MAY NOT START INTERMITTENTLY. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

MY 2012 MAZDA HAS APPROXIMATELY 42,000 MILES ON IT. I PURCHASED IT USED IN 2013 WHEN IT HAD 35,570 MILES ON IT. WHEN I BOUGHT IT USED FROM A RENTAL-CAR SALE LOT, I NOTICED A SLIGHT "HITCH" IN THE STEERING IF THE WHEELS WERE TURNED FAR TO THE LEFT OR RIGHT. BUT THE ANOMALY WAS VERY SLIGHT AND THE STEERING OTHERWISE FUNCTIONED SMOOTHLY. LATELY THE "HITCH" IN THE STEERING GOT NOTICEABLY WORSE, WITH "HITCHES" DEVELOPING EVERY FEW DEGREES OF TURNING LEFT OR RIGHT. THE FACTORY AUTHORIZED MAZDA SHOP THAT DOES MY ROUTINE MAINTENANCE ADVISED ME TO HAVE MY STEERING DIAGNOSED. TODAY, I TOOK IT IN FOR DIAGNOSIS AND WAS TOLD I NEED A NEW STEERING RACK AND A STEERING ALIGNMENT. IN TOTAL THE WORK WILL COST ME APPROXIMATELY $1700. I WAS TOLD THE PROBLEM IS CONSIDERED "PRETTY MUCH NORMAL WEAR AND TEAR" AND THAT NO MANUFACTURER'S WARRANTY COVERS THE REPAIR. I'VE DRIVEN SEVERAL CARS OVER 100,000 MILES WITHOUT NEEDING TO HAVE THEIR STEERING SERVICED. I BELIEVE THERE IS A DEFECT IN THE STEERING OF MY MAZDA AND THAT MAZDA SHOULD PAY TO HAVE THE RACK REPLACED AND THE STEERING ALIGNED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V869000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY CAR IS HAVING A RECALL REPAIRED FOR SOME FRONT END ISSUE. IN SEPT 2015 I TOOK MY CAR IN FOR INSPECTION, AND ALL 4 TIRES HAD GREAT TREAD ON THEM. MAZDA DIDN'T HAVE PARTS IN SEPTEMBER TO FIX MY CAR. BETWEEN SEPTEMBER 2015, AND APRIL 2016 MY DRIVERS SIDE FRONT TIRE IS BALD ON THE OUTSIDE TO THE POINT IT'S ALMOST UNSAFE TO DRIVE. IT IS THE ONLY TIRE THAT IS LIKE THIS.. ALL 4 TIRES WERE REPLACED AT THE SAME TIME ABOUT TWO YEARS AGO. PAUL MILLER MAZDA CALLED ME AND INFORMED ME I NEEDED NEW TIRES AND AN ALIGNMENT AND I INFORMED THEM IT HAD TO BE RELATED TO THE RECALL DUE TO ONLY THAT TIRE, AND THE FACT THAT THE TREAD WAS THE SAME AS THE OTHER TIRES IN SEPTEMBER. WE COULD FEEL THE FRONT END ISSUES IN THE VEHICLE FOR 7 MONTHS WAITING ON THE PARTS. I AM NOW STUCK HAVING TO BUY A NEW TIRE AND PAY FOR AN ALIGNMENT OUT OF MY OWN POCKET BECAUSE IT OOK THEM 7 MONTHS TO GET PARTS IN TO FIX MY MAZDA.

TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND WITHOUT WARNING. IN ADDITION, THE CONTACT DISCOVERED THAT THE ACCELERATOR PEDAL WAS STUCK TO THE FLOORBOARD AND THE EMERGENCY BRAKE HAD TO BE ENGAGED TO AVOID A CRASH. THE CONTACT MENTIONED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 174,848.