MAZDA Complaints

TL* THE CONTACT OWNS A 2013 MAZDA CX9. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I TOOK MY VEHICLE TO MAZDA FOR THE AIR BAG RECALL ABOUT 3 MONTHS AGO, THEY TOOK MY INFO DOWN AND TOLD ME THEY WOULD GET IN TOUCH WITH ME WHEN THE PART FOR THE AIR BAG COMES IN, I NOTICED ACURA IS PROVIDING A RENTAL CAR TO THE OWNERS AND I AM CONCERNED FOR MY SAFETY SINCE I HAVE TO DRIVE MY CAR EVERYDAY.

I PURCHASED A 2007 MAZDA CX-7, 3 YEARS AGO. I HAVE TAKEN PRISTINE CARE OF MY VEHICLE AS I HAVE ALWAYS. I AM A FAN OF MAZDA AND HAVE OWNED OTHERS IN MY LIFETIME. HOWEVER, I AM EXTREMELY DISAPPOINTED IN MAZDA CX-7. I HAVE ALWAYS PUT PREMIUM GAS IN MY VEHICLE, REGULAR OIL CHANGES, AND HAD MY VEHICLE SERVICED AT A MAZDA DEALERSHIP TO MAKE SURE IT WAS TAKEN CARE OF PROPERLY. NONETHELESS, LAST WEEK I HAD MY CAR TOWED TO THE DEALERSHIP. WHY? BECAUSE OF THE CONSISTENT PROBLEMS I SEEM TO FIND ONLINE. MY TURBO NEEDS TO BE REPLACED AMONG OTHER THINGS THAT COINCIDE WITH THIS ISSUE. I HAVE DONE MY RESEARCH AND SEE THAT MAZDA ONLY POINTS FINGERS BACK TO THE CONSUMER. BUT I AM GOING TO POINT MY FINGER AT THE POOR DESIGN. MUST BE WHY MAZDA NO LONGER MAKE THESE VEHICLES. I BELIEVE THIS IS MAZDA'S ISSUE NOT MINE. THE CAR CANNOT BE TOTALED OUT BY MY INSURANCE COMPANY BECAUSE IT IS 'A MECHANICAL BREAKDOWN'. I STILL OWE ON THE VEHICLE AND THE COST TO REPAIR IS WELL OVER THE BLUE BOOK VALUE OF THE CAR. THERE SHOULD BE A RECALL ON THESE VEHICLES. MAZDA JUST KEEPS POINTING THE FINGERS BACK AT US, EVEN IF THE CAR WAS TAKEN CARE OF?!?! IF THIS IS A COMMON ISSUE FOR MAZDA CX-7 AND MAZDA CX 9 TO HAVE TURBOCHARGER AND ENGINE PROBLEMS, I DO NOT SEE WHY THE REPAIRS ARE PUT BACK ON US.

TL* THE CONTACT OWNS A 1997 MAZDA 626. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS) AND 15V869000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AFTER MAKING A LEFT TURN I DEPRESSED THE BRAKES TO STOP FOR A RED TRAFFIC SIGNAL. THE BRAKE PEDAL WAS EXCESSIVELY HARD TO OPERATE AND FAILED TO STOP THE CAR. TO AVOID AN ACCIDENT, I HAD TO USE THE PARKING BREAK. AT THE SAME TIME THE ENGINE RPM INCREASED DRAMATICALLY. I SHIFTED THE TRANSMISSION TO NEUTRAL WHICH BROUGHT THE RPM TO NORMAL VELOCITY. AFTER THIS INCIDENT THE CAR PERFORMED NORMALLY. I HAVE EXPERIENCED THIS PROBLEM THREE TIMES,THE LAST TIME WAS ON APRIL 4,2016. I NOTICED THE FAILURE OCCURS AT SLOW SPEED,AROUND 15 TO 25 MILES/HOUR. I WENT TWICE TO BERGE MAZDA IN MESA,AZ. UNFORTUNATELY THEY WERE UNABLE TO DUPLICATE THE BREAK FAILURE DURING TEST. THIS PREDICAMENT IS STILL UNRESOLVED AND COULD BE THE CAUSE OF A DEADLY ACCIDENT. SOME HELP IN THIS MATTER WOULD BE APPRECIATED.

TL* THE CONTACT OWNED A 1993 MAZDA 626. WHILE DRIVING 60 MPH, A DRIVER IN ANOTHER VEHICLE NOTIFIED THE CONTACT THAT THE REAR OF THE VEHICLE WAS ON FIRE. THE CONTACT STOPPED THE VEHICLE, PULLED OVER, AND EXITED WITHOUT INJURIES. THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A POLICE LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

2005 MAZDA WHILE DRIVING ON A CITY STREET I HEARD A LOUD CLUNK COMING FROM THE RIGHT REAR OF THE VEHICLE. I DISCOVERED THAT THE RIGHT REAR WHEELHOUSE HAD RUSTED OUT AND THE SHOCK TOWER HAD COMPLETELY BROKEN OFF. THE LEFT WHEELHOUSE IS CLOSE BEHIND. THIS IS THE SAME PROBLEM ADDRESSED BY A MAZDA RECALL FOR 2001-2004 MODELS. WHY HASN'T MAZDA BEEN FORCED TO ADDRESS THE PROBLEM WITH THE 2005 MODEL?

THE ELECTRIC TOP NEVER WORKED SINCE I BOUGHT IT. THE DEALER REPLACED THE MOTOR ON THE TOP. IT STILL CATCHES WHEN I GO TO TAKE IT DOWN. IT ALSO CATCHES SOMETIMES WHEN I PUT IT UP. I TOOK IT IN SEVERAL TIMES AND WAS ALWAYS TOLD THE SAME THING. I HAVE CONTACTED THE CUSTOMER SERVICE AT MAZDA TO NO AVAIL. HERE IT IS 2016 AND THE PROBLEM REMAINS. VERY FRUSTRATING. THEY WORE ME OUT BEFORE I WORE THEM OUT. IT HAS NEVER WORKED FROM THE BEGINNING, IT SOUNDS LIKE IT CATCHES.

BOUGHT MY MAZDA 6 NEW ON 10/04/15 WITH 40 MILES. ON 3/26/16 AT 3245 MILES THE TRANSMISSION FAILED, VERY SIMILARLY TO ANOTHER COMPLAINT LISTED ON THIS SITE THAT STATED THAT THERE WERE HUNDREDS IF NOT MORE TRANSMISSIONS FAILURES OF THIS MODEL AT VERY LOW MILES. MY CAR TOOK AT LEAST SIX TO EIGHT SECONDS TO ENTER DRIVE FROM PARK. WHILE DRIVING, THE CAR ABRUPTLY BEGAN SLAMMING INTO MUCH LOWER GEARS THAN NECESSARY WITH LITTLE OR NO CHANGE IN CHANGE IN THE ACCELERATOR PEDAL. SLIGHTEST OF GRADE CHANGE ON THE ROAD ONLY EXASPERATES THE PROBLEM. I WAS DEVASTATED. CALLED THE MAZDA SERVICE CENTER AND SPOKE TO A SERVICE ADVISOR WHO COULD NOT HAVE MORE MORE APATHETIC. CURTLY HE TELLS ME THAT THE SOONEST THEY WORK ME IN WAS IN 5 DAYS. HE NOTED THAT I SHOULD MAKE MY APPOINTMENT ONLINE, AND BE SURE TO ASK FOR HIM! YOU HAVE GOT TO BE KIDDING SON! NO WAY! UNFORTUNATELY THE ONLY OTHER SERVICE ADVISOR IN THE PLACE WAS A WOMAN WHO SEEMED TO BE ANNOYED BEING THERE. HER OWN MISTAKES, WHICH WERE MANY, MADE HER ANGRY AND SHE ACTED LIKE IT WAS THE CUSTOMERS FAULT. NOT JUST WITH ME EITHER. I RECEIVED NOTHING ON DAY ONE FOR MY CAR EVEN BEING THERE. NOT THE WORK ORDER I HAD SIGNED. NOTHING.. DAY TWO I SIGN A WORK ORDER FOR MAZDA TO GET THE NEW TRANSMISSION INSTALLED, AGAIN SHE GAVE ME NO COPY. IT REALLY SEEMED TO ANNOY HER WHEN I ASKED TO BOTH WORK ORDER COPIES, AS IF IT WAS SOMETHING COMPLETELY IRRELEVANT. I WISH I HAD FOLLOWED MY GUT AND TAKEN MY CAR OUT OF THERE PRONTO. THIS WAS TO BE MY LAST NEW CAR AND I NOW WANT NOTHING TO DO WITH MAZDA. I AM A 50 YEAR OLD MAN WHO TREATS HIS CARS GENTLY. NEARLY EVERY MILE ON MY MAZDA 6 WAS HIGHWAY, THE EASIEST BEST MILES FOR A CAR WHEN IT COME TO WEAR AND TEAR. THIS CAR IS UNSAFE, I NEARLY ROLLED BACKWARDS INTO MY NEIGHBORS CAR WHEN I FORGOT ABOUT THAT LONG PAUSE FROM PARK TO DRIVE ONE NIGHT. MAZDA, GET SERIOUS ABOUT THIS BEFORE SOMEONE GETS HURT!