MAZDA Complaints

THE BRAKES DO NOT WORK. WHEN I INITIALLY DEPRESS THE BRAKE FROM PARK TO DRIVE, THE CAR BEGINS TO ROLL AS IF I DID NOT HAVE MY FOOT ON THE PEDAL. I HEAR A HISSING SOUND NOW WHEN I DEPRESS THE BRAKE. THE BRAKE SYSTEM HAS RAPIDLY DETERIORATED IN JUST 1 WEEK. SOMETIMES, I AM NOT ABLE TO STOP THE VEHICLE AT ALL. I WILL BE TAKING MY VEHICLE BACK TO THE DEALERSHIP TOMORROW. 4.9.16

TL* TAKATA RECALL. THE CONTACT OWNED A 2004 MAZDA 6. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V345000 (AIR BAGS), BUT HAD NOT BEEN ABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE RECALL REPAIR FOR MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY DID NOT CONFIRM IF THE PARTS WERE AVAILABLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE WAS CRASHED INTO BY ANOTHER VEHICLE. THE DRIVER'S AND FRONT PASSENGER SIDE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE OTHER VEHICLE'S AIR BAGS MAY HAVE DEPLOYED. THE DRIVER SUSTAINED WHIPLASH AND BRUISING OF THE HANDS DUE TO THE FORCE OF THE IMPACT. MEDICAL ATTENTION WAS NOT NEEDED. A PASSENGER SUSTAINED MINOR WHIPLASH, BUT NO OTHER INJURIES OR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A YARD. THE VEHICLE WAS INSPECTED BY THE INSURANCE COMPANY, BUT IT WAS NOT DETERMINED WHY THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V382000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED. THE CONTACT DID NOT RECEIVE AN INVOICE FROM THE DEALER CONFIRMING THE PART WAS REPLACED AND WAS UNCERTAIN THAT THE VEHICLE WAS REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V869000 (AIR BAGS). THE MANUFACTURER WAS UNABLE TO CONFIRM A SPECIFIC DATE THAT THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE SERVICE DEPARTMENT PEOPLE OF KOEPPEL MAZDA IN WOODSIDE, NY WAS EVADING TO HELP ME SCHEDULE A SERVICE APPOINTMENT IN CONNECTION WITH THE RECALL. I SPENT MORE THAN 30 MINUTES ON THE PHONE ENDING WITH NOTHING BECAUSE THE PEOPLE IN THAT DEALERSHIP WERE TRANSFERRING ME BACK AND FORTH. THE NUMBERS I CALLED ARE 718-721-9100 AND 718-764-8105. THIS KIND OF CUSTOMER SERVICE IS COMPLETELY UNACCEPTABLE.

TL* THE CONTACT OWNED A 1997 MAZDA 626. WHILE AT A STOP, ANOTHER VEHICLE LOST CONTROL AND CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS), 15V382000 (AIR BAGS), AND 15V869000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MAZDA 6. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V869000 (AIR BAGS), THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE TECHNICIAN INDICATED THAT THE DRIVER SIDE CURTAIN AIR BAGS COULD FAIL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,806.

TL* THE CONTACT OWNS A 2005 MAZDA 6. WHILE DRIVING 65 MPH, THE SUN ROOF SEIZED IN THE OPEN POSITION. THE CONTACT WAS UNABLE TO CLOSE THE SUN ROOF. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SWITCH AND THE SUN ROOF MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. THE VIN WAS NOT AVAILABLE.

IN MARCH 2016, TWO OF THE NUTS SECURING THE TIRE PRESSURE SENSORS CRACKED. ONE SENSOR LOOSENED CAUSING THE TIRE TO LOSE AIR AND GO COMPLETELY FLAT. UPON INSPECTION OF THE REMAINING THREE SENSORS, MECHANICS FOUND ANOTHER CRACKED NUT ON A PRESSURE SENSOR. IT WAS NOT POSSIBLE TO REPLACE THE NUT. CORROSION ON THE TIRE PRESSURE SENSORS CORRODED TO MUCH TO ALLOW NUTS TO BE REPLACED. IN THE END, TWO TIRE PRESSURE SENSORS NEEDED TO BE REPLACED FOR CORROSION ON THE EXPOSED THREADS AND CORRODED/CRACKED NUTS.

TAKATA RECALL. MY COMPLAINT IS WHY THERE HAS NOT BEEN A RECALL ON THE TURBO CHARGER FOR MY VEHICLE. I WAS DRIVING MY CAR AND THE ENTIRE CABIN FILLED WITH SMOKE THAT I HAD TO PULL OFF THE ROAD. I HAD TO ROLL DOWN ALL THE WINDOWS BECAUSE THE IT WAS SO BAD AND THOUGHT THE ENGINE WAS ON FIRE. THIS IS NOT SAFE TO HAVE THIS HAPPEN. I'VE GOOGLED THIS AND THERE ARE MANY COMPLAINTS ON REPLACEMENT HAPPENING TWICE. THIS SHOULD BE COVERED BECAUSE I'VE KEPT MY MAINTENANCE UP AND JUST DID OIL AND FLUIDS CHANGED AND HAVE TO HAVE IT DONE AGAIN BECAUSE THE OIL LEAKED INTO THE TURBO CHARGER. THIS IS COSTING ME $2,460.00 FOR REPAIR AND DON'T THINK I SHOULD HAVE TO PAY FOR THIS FATAL PROBLEM. I EXPECTING COVERAGE ON THIS AND WILL BE CONTACTING MY LAWYER.