MAZDA Complaints

I RECEIVED A LETTER FOR A RECALL BACK IN 2015 AND WHENEVER I CONTACTED OAK LAWN MAZDA 6750 WEST 95TH ST OAK LAWN ILL 60453 THEY WOULD TELL ME THEY NEVER RECEIVED THE PART TO REPLACE THE RE-CALL PART,. TODAY MARCH 24 2016 I HAVE TRIED TO CONTACT OAK LAWN MAZADA AT THE NUMBER 888 927 3597 ON THE SAFETY RECALL NOTICE AND THE PHONE NUMBER RINGS AND THEN GOES BUSY THERFORE I AM NOT EVEN ABLE TO SCHEDULE AN APPOINTMENT TO TAKE MY CAR IN TO BE SERVICE FOR THIS RE CALL. WHAT TYPE OF SERVICE IS THIS FROM THE MAZADA CORPORATION THIS MAKES NOT SENSE THAT YOU ARE NOT ABLE TO CONTACT THE DEALERSHIP.

LOSS OF BRAKING POWER AND HISSING NOISE HEARD IN THE ENGINE COMPARTMENT. THE FIRST TIME YOU BRAKE IT FELT OKAY BUT ANY SUBSEQUENT BRAKING IT FELT LIKE THERE WERE NO POWER BRAKES. BRAKE PEDAL HAD TO BE PUSHED REALLY HARD TO GET IT TO EVEN STOP. WHEN STOPPED AT A LIGHT FACING DOWN HILL, BRAKES STARTED TO SLOWLY LOOSE GRIP AND CAUSED THE CAR TO ROLL FORWARD. IT FELT LIKE BRAKE FLUID WAS SLOWLY BEING DRAINED. I HAD TO CONSIDER PUTTING THE CAR IN PARK WHILE STOPPED AT A LIGHT SO AS TO NOT RUN INTO THE CAR IN FRONT OF ME. WE TOOK IT TO THE DEALER AND THEY FOUND THAT THE BRAKE BOOSTER WAS COMPLETELY FAULTY AND THEY REPLACED IT. BRAKE PROBLEMS HAVE EXISTED ON OTHER MAZDA CX-9 VEHICLES: 2008, 2010 & 2011. NHTSA ALREADY INVESTIGATED THE 2010-2011 CX-9'S AND MAZDA "EXTENDED THE WARRANTY" ON THOSE VEHICLES. WHAT ABOUT THE 2013 CX-9'S? WHY WAS THE PROBLEM NOT YET REMEDIED ON THE 2013? WHAT GOOD IS A VEHICLE IF YOU CANNOT STOP? SAFETY SHOULD BE FIRST PRIORITY AND MAZDA HAS FAILED MISERABLY WITH THE BRAKES. THE BRAKE BOOSTER WAS SUPPOSEDLY "FIXED" UNDER WARRANTY, THE NEXT DAY THE ORANGE WRENCH MECHANIC LIGHT ILLUMINATED ON THE DASHBOARD AND CRUISE CONTROL BROKE FAILED TO ENGAGE. IT TURNS OUT THE BRAKE BOOSTER AND BRAKING SWITCH WAS STILL FAULTY EVEN AFTER THE DEALER FIXED IT. THE VEHICLE THOUGHT THE BRAKES WERE CONTINOUSLY BEING PUSHED SO THE CRUISE CONTROL WOULD NOT ENGAGE, EVEN THOUGH NO BRAKES WERE BEING PUSHED AND WE WERE DRIVING 55 MPH DOWN THE INTERSTATE. WE TOOK IT BACK AND THEY HAVE SUPPOSEDLY "FIXED IT THIS TIME". THIS IS THE 3RD MAJOR REPAIR (ALSO FAULTY AND REPLACED OR WILL BE: TORQUE CONVERTER, TRANSMISSION, LOWER CONTROL ARMS AND BALL JOINTS) OF THIS VEHICLE AND IT IS NOW LESS THAN 3 YEARS OLD! I DO NOT THINK I WOULD BUY ANOTHER MAZDA AGAIN.

TL* THE CONTACT OWNS A 2007 MAZDA 3. WHILE DRIVING 40 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFUSED TO PROVIDE ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 137,000.

MY 2005 MAZDA TRIBUTE AWD S IS RUSTED OUT IN THE RIGHT REAR WHEELHOUSE ALONG WITH THE SHOCK TOWER. NOT DRIVABLE AND SITTING STATIONARY. WHY RECALLS ONLY UP TO 2004 MODELS? VERY DISAPPOINTED. DOESN'T MAKE SENSE AS THERE ARE MANY COMPLAINTS ON THIS ISSUE. I HAVE A CAR NOT DRIVABLE AND NO MONEY FOR A NEW ONE. RETIRED WITH A FIXED INCOME. HELP!!??

I WAS TURNING INTO A PARKING SPOT AND OF A SUDDEN I COULDN'T TURN MY STEERING WHEEL. I GOT IT TOWED TO A DEALERSHIP THEY SAID IT WAS THE POWER STEERING. THEY REPLACED THE TORQGUE SENSOR. THEN MY NEXT PROBLEM WAS MY GAS PEDAL SOMETIMES JUST WOULDN'T ACCELERATE. I WAS DRIVING ON THE HIGHWAY IN THE FAST LANE WITH CRUISE CONTROL ON I TURNED IT OFF. THEN I TRIED TO PUSH MY GAS PEDAL IT WOULDN'T ACCELERATE SO I HAD TO HURRY UP AND PULL ON THE SIDE OF THE HIGHWAY BECAUSE CARS WHERE BEHIND ME. IT EVENTUALLY JUST STARTED BACK AND ANOTHER TIME IT WAS 3 AM AND I WAS DRIVING ON A BACK ROAD. I PUSHED MY GAS PEDAL BUT IT WOULDN'T ACCELERATE SO I STARTED HITTING IT AS HARD AS I COULD. IT STILL WASN'T WORKING SO I PULLED OVER AND PUT IT IN PARK. I JUST KEPT ON PUSHING THE GAS PEDAL AND AFTER 15 MINS IT STARTED BACK WORKING. I TOOK MY TUCK TO ANOTHER MAZDA DEALERSHIP AND THEY REPLACE THE THROTTLE CABLE AND RETAINER. A MONTH LATER I STARTED HAVING THE SAME PROBLEM AGAIN. I WAS TURNING ON TO A HIGHWAY RAMP AND IT WOULDN'T ACCELERATE. SINCE I WAS TURNING I WASN'T GOING THAT FAST SO I HAD TO JUST LET MY TRUCK ROLL TO THE SIDE OF THE HIGHWAY UNTIL IT STARTED BACK WORKING. I CALLED MAZADA TO SEE IF THEY HAD A RECALL ON THE GAS PEDAL. THEY SAID NO BUT THERE WAS A RECALL ON THE POWER STEERING BUT IT ENDED SEPT. 2015. TODAY WAS MARCH 21,2016 I'M JUST FINDING OUT ABOUT IT, AND I DIDN'T RECEIVE ANYTHING IN THE MAIL ABOUT IT. THEY REALLY NEED TO HAVE A RECALL ON THE GAS PEDAL I STILL DON'T KNOW WHAT THE PROBLEM IS. I'M SO SCARED I'M GOING TO GET IN AN ACCIDENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS), 15V382000 (AIR BAGS), AND 15V869000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE, FOR A COUPLE OF YEARS NOW.. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/11/16*LJ UPDATED 05/16/16.*JB

WE HAVE 2015 MAZDA CX-9 WITH 8400 MILES THAT HAS A LEAK ON THE BREAK MASTER CYLINDER. WHICH THE DEALERSHIP WAS DENYING TO BE A LEAK BECAUSE THEY SAW AN OLD DRY DEBRIS ON TOP OF THE FLUID DEPOT. BUT HAVE IT CHECKED TO AN OUTSIDE MECHANIC BECAUSE WE'VE BEEN HAVING A SHIMMY PROBLEM WHEN BRAKING FOR MOTHS AND THEY STILL CAN'T FIGURE AS TO WHAT IS WRONG WITH OUR VEHICLE. ALL THEY ARE SAYING IS THEY CANNOT DUPLICATE THE PROBLEM THAT I AM SAYING. TO CUT THE LONG STORY SHORT WE BROUGHT OUR VEHICLE TO THEIR SERVICE AGAIN TO FIX THE BREAK FLUID LEAK ON THE CYLINDER BUT THEY ARE SAYING THEY WILL NOT FIX IT BECAUSE THERES ENOUGH FLUID ON THE RESERVOIR AND THEY ARE SAYING THAT THE FLUID MIGHT HAVE COME FROM THE CAP BECAUSE OF AN OLD LEAK DEBRIS. BUT I TOLD THEM THAT I WILL NOT GOING TO BE THAT MUCH FLUID UNDERNEATH THE BREAK BOOSTER AND AOUND THAT AREA. BUT THEY STILL INSIST THAT THEY'RE NOT GONNA FIX IT. PROBABLY THEY ARE WAITING FOR US TO GET HURT BEFORE THEY WILL ACTION ON IT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS) AND 15V869000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY CAR HAS HAD RATTLING NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE HOOD FOR A FEW MONTHS NOW AND TOOK IT TO A MECHANIC AND THEY SAID IT IS COMMON FOR THIS MODEL TO HAVE A MOTOR MOUNT ISSUE.. BUT NOT TO FIX IT YET BECAUSE IT IS JUST NOW STARTING AND IT WILL BE FINE FOR A 6 MONTHS OR SO?!?!? SERIOUSLY ...

WE'VE OWNED OUR MAZDA 5 2006 SINCE 2009. THERE WERE 22,000 MILES ON THE CAR WHEN WE PURCHASED IT. IN 2016, IT HAS 138,000 MILES. DURING OUR OWNERSHIP, WE HAVE PURCHASED 2 NEW TIRES AT 60,000, 2 NEW TIRES AT 73,000, 2 NEW TIRES AT 82,000, 2 NEW TIRES AT 104,000, 1 TIRE AT 107,000, 2 NEW TIRES AT 116,000, AND 1 NEW TIRE AT 124,000. WE ARE RESPONSIBLE ABOUT ROTATING AND BALANCING THE TIRES EVERY 5-6,000 MILES. THE TIRES HAVE BEEN PUNCTURED ON AT LEAST 3 OCCASIONS, DUE TO UNEVEN WEAR. WE REPLACED THE FRONT STRUTS AND REAR SHOCKS AT 126,000 MILES IN HOPES OF CORRECTING UNEVEN WEAR (DONE BY THE MAZDA DEALER). WE WERE JUST NOTIFIED TODAY THAT ONE TIRE HAS AGAIN WORN UNEVENLY (ON THE INSIDE, AS HAS ALWAYS BEEN THE ISSUE...) WE ARE CAREFUL DRIVERS AND OWNERS AND HAVE NEVER HAD (NOT HEARD OF) A CAR WITH THESE KINDS OF UNEVEN TIRE WEAR PROBLEMS. MOST MILES HAVE BEEN ADDED IN THE CITY, BUT WE HAVE TAKEN THE VEHICLE ON SEVERAL LONG-DISTANCE VACATIONS. WE HAVE ALL OF THE DOCUMENTATION BUT DON'T HAVE THE TIME TO UPLOAD AT THIS MOMENT. PLEASE LET US KNOW IF YOU WANT THE DOCUMENTS.