MAZDA Complaints

If you press both the brake and gas at the same time (even if accidental), the onboard computer apparently thinks that the driver is confused, and it sets the gas flow to “idle”. The first time this happened was on the freeway, and I was very lucky to be able to coast into a gas station (thinking that I simply running out of gas - even though the gas gauge showed plenty of gas remaining). And so, I took it to Christian Brothers automotive the next day, and they ran extensive (and expensive) diagnostics. They found (to their surprise!) that this is the way the latest CX-9 works! The computer sees that you are on the gas and brakes, and so it “thinks” that you must be confused. And so, it sets the gas to “idle”. I believe this is an extremely dangerous action for the computer to take, and this behavior needs to be removed from all CX-9's IMMEDIATELY! And please don't just say (as others have) that the driver "shouldn't press both the brake and accelerator at the same". One might use the brake and accelerator at the same time for good reason, such as an icy road. But the computer SHOULD NOT DECIDE ON ITS' OWN TO SET THE THROTTLE TO IDLE!

Important note for snowing conditions: The radar for adaptive cruise control is located in the front Mazda emblem. Snow buildup on the emblem can block the radar's signal and disable the adaptive cruise control system when driving. A heating element is necessary to prevent snow accumulation and maintain functionality.

This vehicle belongs to my friend, but I was the injured party. She was visiting me and realized she forgot her phone,.the vehicle wias at the top of my driveway and in park. She wanted to go back in the house to look and got out of the car & left the door open., I leaned into the car to press stop engine and immediately the car began to roll down the hill, dragging me 50'. Car still in park slammed into the stone wall of my garage.I had injuries to my right leg. aplit lip, frctured nasal bone, nerve damage to my thigh and torn meniscus. The Ambulance arrived, I was taken to the hospital and treated. Witnesses signed affadavits confirming vehicle still in Park. I have not been awarded any compensation since they say that my injuries were not serious enough.Mazda,at this time, has refused to take respomsibility since they could not duplicate the incident remotely tested by a Calif.facility. I am reporting this incident because all other parties have failed to do so.

The contact owned a 2024 Mazda CX-5. The contact stated that while the contact's daughter was driving at an undisclosed speed, the contact's vehicle was rear-ended. The front driver's side seat belt restraint did not function as intended. The contact's daughter was pushed forward out of the front driver's seat without restraint. The contact stated that the driver's side headrest detached due to the impact, and the back of the front driver's side seat fractured and detached. In addition, the air bag did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. A Police report was filed. The contact's daughter was transported by ambulance to the local medical center. The contact's daughter sustained injuries to the right arm and right leg, severe back pain, massive headaches, and whiplash. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.

CX-5's infotainment system RANDOMLY, AND WITHOUT WARNING STARTS BEEPING AND CHANGING OPTIONS WHILE DRIVING, A VERY DISTRACTING EVENT. I TRIED TO SHUT THE SCREEN OFF BUT IT COMES BACK ON RANDOMLY AND CAUSES CONCERN AND DISTRACTION WHILE DRIVING, IT HAS BEEN HAPPENING FOR YEARS NOW AND OF WHAT I READ MAZDA WILL NOT CORRECT THE PROBLEM

We took our car to the Mazda dealership for routine maintenance. The technician found circumferential cracking along the sidewall/tread junction of all 4 tires. We were told that this suggests tread separation and that we should not continue to drive on the tires. We replaced all 4. I have pictures of all 4 tires.

Cylinder 3, loss of engine power . Safety feature on and off. Life threatening .in the Middle line, suddenly English loss the power almost car behind me crash on us at the time my wife with me in the car . Yes dealer said fuel injector problem , I believe this is more then that . Yes vehicle inspected by dealer under warranty I saw engine logo and something malfunction, but at the I was hurry to drive car on the safe side after that I turn off engine.

with 500 miles on the car i heard a faint rattle around the front driver tire when driving slow on rough roads and slow over small bumps. Now with 3600 miles on the car the noise is much louder and something sounds very lose. Fear failure of suspension will cause an accident. TSB was released on CX-70 for vehicles produced prior to my vehicles production date. Fear the issue has not been resolved and my safety and my vehicle are at risk.

Loud fan noise coming from the passenger side headlight. Noise continues when car has been turned off and stops when the light shuts off. Dealer said that replacement of the passenger headlamp assembly needed but would charge because it was not longer under warrant due to mileage. No warning lamps, messages nor other items appeared. The symptoms began around 40,000 miles.

I was stopped by a railroad crossing and when I started driving, my automatic emergency braking activated and jerked to a stop. This happened two consecutive days in a row. Gratefully no one was behind me, or they would have rear ended my vehicle.