2022 MERCEDES-BENZ AMG GLC43 Complaints

The transmission intermittently shifts hard. When accelerating the car hesitates badly then lurches forward. The Dealer verified the concern, the transmission as a hard shift from 1-2nd. They performed various procedures to the hardware, but ultimately determined the problem is the software and that this is a known issue to Mercedes since early in the year. They have not been able to resolve the software issue. This creates a major safety hazard: 1. When changing lanes, the hesitation does not allow for proper acceleration creating a timing issue which could result in a collision 2. When crossing over lanes on a turn, the vehicle has stopped at a time, not accelerated and left me in the middle of oncoming traffic.

There is a constant acceleration failure where the car does not respond. Again today I was almost in a bad crash due to this. It is a known issue to many owners in Mercedes forums. It happens in any drive mode. Eco comfort sport. Extremely dangerous and the car should be recalled.

The contact owns a 2022 Mercedes-Benz GLC43. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.