2019 MERCEDES-BENZ C 300 Complaints

On both front seatbelts. After disconnecting, they both do not retract. Often they get stuck hanging below door after closing the door (both sides). I have brought the car to Mercedes Benz service dept in Mobile AL. I am told that as long as I can manually feed them back there is no problem. This explanation is absurd!

I got my Mercedes C300 4Matic 2019 model car back in 2019 August and since the purchase, I have unfortunately visited the service center more times than I would ideally want and lack of product safety (tires) endangers my life on the road. I'm listing out all the visits for your reference. 10th Feb 2020 (at 3,683 Miles) Left front tire. 23rd Mar 2021 (at 14,002 Miles) Left front, also change Right front to balance the car. 13th Nov 2021 (at 19,984 Miles) Right front tire. 28th Dec 2021 (at 21,084 Miles) Left front tire. "Front Tire Details: Continental 225/40R19 Y XL"

The automatic trunk lid started to close and hit my head while I was loading groceries into the trunk. It also started to close and hit my wife in the head when she was unloading the groceries about 15 minutes later. This situation was not reproduced or confirmed by a dealer or independent service center. There was no notice or warning of pending failure. There appeared to be no visible injury to either person except for a short pain in the head.

The contact owns a 2019 Mercedes-Benz C300. The contact received notification of NHTSA Campaign Number: 21V058000 (Communication, Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer along with several other unknown dealers were contact and the contact was informed that the recall repair would be done by the manufacturer as an over-the-air (OTA) update. The contact had not experienced a failure. The manufacturer was made aware of the issue and informed the contact that a timeline for the over-the-air (OTA) update was not available. Parts distribution disconnect.

Dear friends, I have received a safety recall message and contacted to my car dealership. Despite I called few times to different Mercedes my dealership (Mercedes DTLA, Mercedes Corporate office) the recall issue has not been fixed. It has been 3 months since I am calling them and requesting to fix the recall as I am psychologically uncomfortable when I have recalls in my car. Unfortunately, recall on my car has not been fixed and they are not able to give me any answer when this issue will be fixed. Kind regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

AUTOMATIC EMERGENCY BRAKING ENGAGES UNNECESSARILY WHEN DRIVING UNDER CHICAGO'S ELEVATED TRAIN TRACKS AND SIMILAR OVERHEAD STRUCTURES. FOR EXAMPLE, WHEN DRIVING ON WABASH AVE IN CHICAGO'S DOWNTOWN LOOP, OR ON LOWER WACKER DRIVE, THE AUTOMATIC EMERGENCY BRAKING ENGAGES WHEN THERE IS NO RISK OF A COLLISION, PARADOXICALLY CREATING A DANGEROUS DRIVING SITUATION. THE DEALERSHIP IS AWARE THIS HAPPENS IN OTHER SIMILAR VEHICLES, AND WHEN I BROUGHT THE ISSUE TO THEIR ATTENTION, SUGGESTED I MERELY CHANGED ROUTES.

TL* THE CONTACT OWNS A 2019 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ MANHATTAN (770 11TH AVE, NEW YORK, NY 10019, (212) 629-1600) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE UPDATE WOULD HAPPEN AUTOMATICALLY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

SOFTWARE DESIGN OF THE COMMUNICATION MODULE TO COMMUNICATE CORRECT VEHICLES LOCATION FOR THE EMERGENCY CALL SYSTEM. RECEIVED A RECALL NOTICE WHEN I CALLED THEY SAID IT WAS ONLY A PRELIMINARY NOTICE - A SECOND ONE WOULD BE COMING OUT SHORTLY. WHICH IT NEVER HAS.

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT EXPERIENCED THE FAILURE WHILE APPROACHING A STOP SIGN WHEN THE VEHICLE FAILED TO ACCELERATE FORWARD WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE 5 MPH TO THE SHOULDER OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF BLOOMFIELD (36600 WOODWARD AVE, BLOOMFIELD HILLS, MI 48304, (248) 644-8400) WHERE IT WAS DIAGNOSED THAT THE OVER THE AIR (OTA) MODULE NEEDED TO BE UPDATED. THE OTA WAS UPDATED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,004. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NOTICED A BULGE ON THE FRONT DRIVERS SIDE TIRE, ON THE SIDE WALL. A COUPLE OF WEEKS LATER, WITH MINIMAL DRIVING, RUBBER ON SIDE WALL OPENED UP WHERE BULGE WAS AT. ACCORDING TO A RECALL ON OTHER MODEL TIRES, "TIRES THAT ARE OVER-CURED MAY DEVELOP A BREAK IN THE SIDEWALL RESULTING IN SUDDEN AIR LOSS OR A BELT EDGE SEPARATION WHICH COULD LEAD TO A TREAD/BELT LOSS. EITHER CONDITION CAN CAUSE A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH". THIS IS PRETTY MUCH WHAT WAS GOING ON WITH MINE. TAKING BACK TO DEALERSHIP FRIDAY TO BE REPLACED.