2018 MERCEDES-BENZ C 300 Complaints

I WAS DRIVING ON HIGHWAY 1, AT ABOUT 45 MPH, ON MY WAY TO WORK IN A LIGHT RAIN. I MAY HAVE JUST TRANSITIONED INTO THE #1 LANE OF TRAFFIC AS I WAS ABOUT 500 FEET FROM THE RED LEFT TURN SIGNAL LIGHT WHERE I MAKE MY NORMAL TURN. I JUST REMEMBER MY CAR SUDDENLY HYDROPLANED ACROSS THE DOUBLE YELLOW LINE INTO THE ONCOMING LANES OF TRAFFIC AND HITTING THE OPPOSITE SHOULDER OF THE ROAD. MY CAR ENDED UP IN A DITCH. LUCKILY IT HAPPENED AT ABOUT 0630 IN THE MORNING AND NO ONE WAS INJURED AS THIS IS A BUSY ROADWAY. THE TOW TRUCK DRIVER NOTICED THAT THE CENTER TREAD AREA OF MY TIRES WAS BALD, BUT THE OUTER TREAD STILL HAD TREAD ON IT. I BOUGHT MY CAR BRAND NEW 14 MONTHS AGO FROM MERCEDES. ONLY MY WIFE AND I HAVE DRIVEN IT. THE CAR ONLY HAS 16,000 MILES AND THE TIRES SHOULD NOT BE IN THIS CONDITION. I BROUGHT IT BACK TO MERCEDES AND THE SERVICE MANAGER SAID THEY SEE THIS A LOT WITH THESE TIRES, WHICH SHOULD ONLY LAST 12,000 MILES! THIS IS ABSOLUTE NONSENSE. AND IT DOES NOT MATCH THE TIRE MANUFACTURERS CLAIM ON THEIR WEBSITE. IN THE MERCEDES SERVICE AREA IS A 3D DISPLAY SHOWING HOW LOW TREAD CAUSES HYDROPLANING! I CONTINUE TO DRIVE THIS SAME STRETCH OF ROAD TO WORK. I NOW NOTICED IT IS ACTUALLY ON A SLIGHT INCLINE, AND THERE IS NO AREA WHERE WATER WOULD POOL, CAUSING ME TO HYDROPLANE. I BELIEVE THERE IS A SERIOUS DEFECT IN THESE TIRES. HAD CIRCUMSTANCES BEEN SLIGHTLY DIFFERENT (CLOSER TO BIG TREES, HAD I BEEN GOING FASTER, HAD THERE BEEN PEDESTRIANS, HAD THERE BEEN OTHER CARS ON THE ROADWAY) THIS COULD HAVE BEEN A FATAL OR VERY SERIOUS INJURY COLLISION. CHP & FIRE ARRIVED ON SCENE, BUT I DID NOT REQUEST A POLICE REPORT. THERE IS A RECORD IN THEIR DISPATCH CALL.

WHEN AT A STOP THE ENGINE WILL NOT RESTART SOMETIMES. I HAVE TO START THE ENGINE MANUALLY. THIS HAS HAPPENED TO ME FOUR TIMES IN 5 MONTHS .

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300. WHILE OPERATING THE VEHICLE, THE CONTACT NOTICED A BURNT CRAYON ODOR INSIDE THE VEHICLE. THE ODOR MADE IT DIFFICULT TO BREATHE INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF GOLDENS BRIDGE (321 NY-22, GOLDENS BRIDGE, NY 10526), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2018 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V850000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF COCONUT CREEK (LOCATED AT 4250 FL-7, COCONUT CREEK, FL 33073, (954)406-1167) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A LETTER FROM MERCEDES-BENZ USA, LLC IN JANUARY 2019 REGARDING A RECALL INVOLVING A LOCKNUT IN THE STEERING RACK WHICH MIGHT HAVE INTERNAL MATERIAL CRACKS AFFECTING MY MAKE/MODEL/YEAR OF CAR. I HAVE SINCE PERIODICALLY CHECKED THE WEBSITE (WWW.MBUSA.COM/RECALL) FOR A SOLUTION TO REMEDY THIS ISSUE, BUT TO DATE (7/16/19) IT IS STILL LISTED AS AN ON-GOING SAFETY RECALL: "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." AS THE RECALL LETTER STATES, "IN CERTAIN DRIVING SITUATIONS INVOLVING LOW-SPEED MANEUVERS, LARGE LATERAL FORCES COULD CAUSE THE LOCKNUT TO BREAK. AS A RESULT, THE STEERING COULD FAIL WHICH WOULD INCREASE THE RISK OF A CRASH." IT IS QUITE DISCONCERTING THAT A RECALL WHICH COULD POTENTIALLY HAVE SAID AFFECT HAS STILL NOT BEEN REMEDIED IN OVER 7 MONTHS.

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V850000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN DIEGO (4750 KEARNY MESA RD, SAN DIEGO, CA 92111, (858) 295-3136) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE EXTERIOR LEFT REARVIEW MIRRORS FAILED TO PROVIDE THE APPROPRIATE VISIBILITY. OBJECTS APPEARED AS THE MIRROR READS TO BE CLOSER ARE FURTHER AWAY, WHICH IMPACTED THE DRIVER. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. IT FAILS EVERYDAY.*BF CONSUMER STAED THE RIGHT SIDE MIRROR SAY OBJECTS MAY BE CLOSER IT'S ALWAYS BEEN TRUE UNTIL 2018- NOW THE MIRROR SHOWS CARS FURTHER AWAY. THE REAR VIEW AND LEFT SIDE MIRROR IS ACCURATE. CONSUMER DOES NOT USE SIDE MIRROR.*JB

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V850000 (STEERING) AND 18V838000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ORANGE PARK (7018 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 777-5900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT, RESPECTIVELY.

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300W. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V838000 (AIR BAGS) BY MERCEDES-BENZ OF ARCADIA (101 N SANTA ANITA AVE, ARCADIA, CA 91006, (626) 701-8904). HOWEVER, THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE REPAIR. THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT LEASES A 2018 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V850000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF DAYTONA BEACH AT (386) 675-4677 (LOCATED AT 1188 N TOMOKA FARMS RDM, DAYTONA BEACH, FL 32124) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS