2016 MERCEDES-BENZ C300 Complaints

exterior fixed front roof panel cracking and causes potential roadway dangerous situation if pulls off roof while driving

The vehicle lost power on the Freeway, coasted the off-ramp, and came to a stop, the dealership after describing the issue said that it sounded like a bad piston. Said they have had a couple come in with the same problem. Their diagnosis was a bad piston a day later. The mileage is less than 50,000 miles and the car was driven daily to work 4 miles each way. There were no warnings or symptoms of failure prior to happening. The warranty on the vehicle has expired on 7/1/2021

The contact owns a 2016 Mercedes-Benz C300. The contact stated the sunroof failed to close and was stuck open. The vehicle was taken to dealer and was diagnosed that the sunroof rail, motor and rods needed to be replaced. The vehicle was not repaired. The contact stated while driving at 15-20 MPH, she noticed that the sunroof was lifting up. The contact decreased her speed to 10-15 MPH and moved to the shoulder of the road. The contact stated that sunroof flew off and landed on the ground. The dealer was notified of the failure and informed the contact that the vehicle would be repaired at her own expense. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 82,000. The VIN was not available.

Check engine light Crankcase ventilation valve failure Mercedes dealer diagnostic

Around the 58,000 mile mark my check engine light on my 2016 Mercedes C300 4MATIC came on . I checked the gas cap, as that can set off the check engine light, and the check engine light went off the next day. 3 days later the check engine light comes on again, so I repeated the steps of taking the gas cap off and putting back on. The light did not go off the next day. 5 days later the light goes off again. This happened several times over a span of 2-3 weeks. I then take my car to be checked with an OBD-II Scanner. It read off every time the check engine light had been on, which was several times. The error code the scanner displayed was "P052E" and a description of "Positive Crankcase Ventilation Regulator Valve Performance". It was the same code multiple times. At this point I did a little research to see if this was something I could repair. While researching the issue, I found that case after case of the very same issue was being reported by owners of cars like mine. I then came across a post that said they had reported the issue to NHTSA and was told that it was such a widespread issue that if "A few more cars are reported to have this issue then a recall would potentially be issued because of the amount of cars that are having the exact same issue at very similar mileages, and it is a very expensive repair. I just feel that this is too common of a problem by the same cars, at the same mileages from the same Manufacturer.

Fuel leak from fuel lines from high pressure fuel pump. This is a common problem for C300s from 2015 to 2019, especially in cold weather. Fumes in cabin and fire risk in engine compartment.

My vehicle: (1) smells of gasoline through the vents. The smell of gasoline is SO STRONG that I have had to pull over and get out of the vehicle. My car has 104,000 miles on it. Not a lot of miles for a 2016. There are NO warning lights on indicating a problem with the vehicle. (2) The silver trim/coating that covers the window buttons and around the entire dashboard has bubbled overnight and is flaking off. It constantly cuts fingers and arms. (3) Approximately 5 months ago the headliner in the car started buckling.

The system that failed is the rear backup camera. The dash screen becomes black after initiating the car into reverse. The screen also glitches green and other times black. I have also received a “no camera” circle behind my rear backup camera with the 360 degree camera. I cannot use my rear backup camera as designed because of the issue. Even putting the vehicle back in park and then back to reverse does not remove the issue. This has happened on multiple occasions just this week. This started this week in my car. 1/21/2022 was the first time it happened. It has happened every day since and multiple times. I have photos and videos of the issue. The photos are attached to this report of the safety issue. I am unable to upload the video but can send upon request to an email.

With cold weather most w205 Mercedes, and specifically the one I have which is a C300 2016 starts having a strong Gas smell when I start the car at cold, and with the cold weather, the smell is getting stronger. There is already a class action going on in a different state concerning that issue, and it is probably a major and safety concern issue in those cars as a hose is a leaking fuel whenever the weather is cold. I ried with the dealership and they said no recall or anything for that issue yet.

Mercedes-Benz comes with ECO Start/Stop feature. This feature automatically activates when you start the vehicle and have your seat belt fastened with the door closed. When this function is activated, your vehicle’s engine will shut off when you are at a complete stop, like at a stoplight or in standstill traffic. Once it’s time to start moving again, the vehicle’s engine will automatically restart as soon as you lift your foot off the brake. Randomly experiencing an issue with this feature, vehicle will not restart or it will shutdown in the middle of the road, on the busy road or freeway, it is very unsafe or dangerous. In last two years, we experienced this issue for at least 10 times, at least 5 times vehicle was towed to Mercedes Benz service center in Pleasanton, CA. They replaced the battery, starter, relay but issue still exists and service center also do not have any clue on how to resolve this issue. Reported this issue to Mercedes Benz Customer Support but response has not been favorable. I am not the only one facing this issue, several people reported this issue on online blogs, online channels and discussion boards. Mercedes Benz is ignoring the issue and not serious on addressing it. I request NTSB to investigate this issue, it is risky and dangerous. I personally had couple of close calls with other vehicles rear ending, and I am sure others must have found in this situation. Appreciate your help. Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).