2016 MERCEDES-BENZ C300 Complaints

The contact owns a 2016 Mercedes-Benz C300. The contact stated that there was an abnormal fuel odor inside the vehicle when the heater was activated. The contact stated that the cabin air filter was replaced; however, the odor was lingering inside of the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed and the contact was informed that there was gas leaking onto the transmission and that the fuel rail, fuel hose, and fuel injectors needed to be replaced. The contact referenced NHTSA Campaign Number: 21V961000 (FUEL SYSTEM, GASOLINE); as a possible cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,000.

The contact owns a 2016 Mercedes-Benz C300. The contact stated while reversing at approximately 10 MPH, there was a clunking sound coming from the steering wheel. The contact shifted into drive and while driving approximately 15-20 MPH, the clunking sound persisted, and the steering wheel seized. There were no warning lights illuminated. The vehicle was towed to a certified mechanic who diagnosed that the aluminum bolts in the drive shaft had corroded and sheared off. The contact was informed that the steering rack and bolts needed to be replaced. The vehicle had not been repaired. The dealer had been informed of the failure and confirmed that the VIN was not included in the Service Campaign Number: 2019080019 (Steering). The manufacturer was informed of the failure and confirmed the Service Campaign Number: 2019080019 (Steering). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 78,000.

My driver seat bottom has a rip in the seam . It is exposing the heat wires for the heated seats . I can’t use the heated seats because of the wire exposed .

During cold weather there is always a gasoline smell when starting the engine that eventually goes away. On 01/20/2025 the smell was so intense that I decided to stop the engine and leave the car outside the garage just in case. Upon opening the hood, I noticed an amount of a type of liquid similar to gasoline right on the undercarriage protector covers. I could not reach with my hands but instead I used a wood stick that I had in the garage. I reached the liquid and submerged the stick for like 10 seconds and pulled it out. When I smelled it, it indeed smelled like gasoline. I took the stick to the back patio and lighted it up and as I suspected, the tip of the stick lighted up like a torch. I called a nearby mechanic and made an appointment to check it out and today (01/23/2025) I am bringing it in. I went to Youtube and found numerous videos showing this "well known issue" with some of the fuel lines in this type of vehicle which I believe is a tremendous hazard. Just imagine that when I turned the engine up on 01/20/25 the engine could had gone up in flames burning not only the vehicle, but my entire house with maybe my family inside? Please take serious note on this issue and try to come up with a mandatory solution for the problem. I will let you guys know the findings from the Mercedes mechanic once the job if completed in case you need more information. Thanks

The roof fabric headliner getting separated from its foam backing. That created two sagging fabric pockets on both ends near the rear windshield.

Smells like gas and my auto group gave me a recall campaign bulletin showing recall for my make model and year (Mercedes c300 2016), but my VIN doesn’t show it as being covered by that recall.

My check engine light came on and I got it tested. The code came back as P052E. The power train system valve.

The contact owns a 2016 Mercedes-Benz C300. The contact stated while driving at an undisclosed speed, the driving assist and another unknown warning light were illuminated. The vehicle was taken to the dealer, where it was determined that the turn signal and steering wheel modules needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

I have noticed a recurring issue during the colder months where there is a strong gas smell inside the cabin, and I have also observed fuel dripping into the engine compartment. This issue seems to occur primarily in winter conditions. I was surprised to find that there has been no official recall or service bulletin addressing this concern, especially given the potential safety implications.

My car on has 80,000 miles and the camshaft position sprockets needs to be replaced. I went to a Mercedes dealer and this was the diagnostic. This causes the engine light to come on, hesitant engine, low acceleration while driving. The dealer said it will cost $8,000 to be replaced and still can go bad. There was a recall for this issue before. RecallCampaign2015100007