2016 MERCEDES-BENZ C300 Complaints
View complaints related to 2016 MERCEDES-BENZ C300. The complaints found here are submitted by actual consumers with first hand experience. There are more than 250 complaints submitted for the 2016 MERCEDES-BENZ C300. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 MERCEDES-BENZ C300- Miami, FL
The contact owns a 2016 Mercedes-Benz C300. The contact stated that while driving during rainy weather conditions, water leaked through the sunroof into the interior of the vehicle. In addition, while attempting to close the sunroof, the sunroof glass remained open and slanted on the front and rear diver's sides. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 16V087000 (Visibility); however, the VIN was not included. The vehicle was taken to a local dealer where it was determined that the sunroof rails had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 MERCEDES-BENZ C300- Bethesda, MD
The contact owns a 2016 Mercedes-Benz C300. The contact stated while driving at an undisclosed speed and turning the steering wheel, the contact became aware that the vehicle had lost power steering functionality. The contact drove around for a while before driving back to the garage. The contact turned off and restarted the vehicle; however, the power steering functionality had not returned. The vehicle was taken to the dealer where it was diagnosed and determined that the power steering had failed, and a software update was needed. The vehicle had been repaired. The manufacturer was made aware of the failure and confirmed there were no recalls on the VIN. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 30,810.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 MERCEDES-BENZ C300- Memphis, TN
The contact owns a 2016 Mercedes-Benz C300. The contact stated while driving 60 MPH, the sunroof glass detached. There was a roaring sound detected. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 16V087000 (Visibility). The vehicle was taken to the local dealer, who added plastic to the vehicle. The dealer determined that the sunroof glass needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 25,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 MERCEDES-BENZ C300- Woodhaven, NY
Error Code: P052E Crankcase Ventilation Valve Malfunction. Part was changed before and Engine Light still comes on. Vehicle is available for inspection. Vehicle was inspected by Mercedes Dealership several times. Part is on Backorder Nationwide. Car Does not pass emissions inspection, therefore cannot renew registration either for several months.
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ C300- tustin , CA
my car broke down while driving on the freeway, with only 58,000 miles the piston broke in cylinder 1 causing my car to loose power can cause an accident due to breaking down on freeway problem has been confirmed by a certified mechanic shop check engine light started flashing the moment the engine failed
Source: NHTSA WEB SITE -
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2016 MERCEDES-BENZ C300- Tracy, CA
This vehicle was 2nd owner via Mercedes CPO. Note I bought this 2016 in 2018 on CPO, so recalls and technical notes were confirmed to be resolved. Had last taken to Mercedes dealership. Vehicle was always running fine until about 64,000+ miles when a check engine light came on while just entering the freeway and the vehicle started shaking violently. Continue to drive the vehicle for a few miles to get to the destination. Had the vehicle towed to the dealership and the dealership declared that cylinder 1 had lost 80% compression and had a cylinder 1 piston crack. This is consistent with numerous claims on Mercedes message boards. Mercedes dealership said that this vehicle was not drivable and was not covered under warranty. Requested $11,000 for single piston repair or $15,000 for full engine rebuild replacement. Please note that M274 engine has this complaint. The engine is apparently a Nissan collaboration designed i-4 turbocharged engine and car is assembled in Alabama. Internal Mercedes technical bulletins talk about piston wrist pins. So Mercedes know there is an issue and they know status on my vehicle. Mercedes dealers have sent me documents on piston wrist pins replacement status. The recommendation is to rebuild or buy new motor. So i have no confidence that an engine rebuild will fix the issue. All oil change maintenance records show proper oil at proper intervals and multi-point inspections. Correct use of premium gas was used. Vehicle had been inspected and given all green remarks on multipoint review before the incident. - Got It ? Requesting investigation as I have 3 vehicles, Toyota (2002), Honda(2008), and YES a Mercedes(2005) with 216K miles. So don't tell me that this is my fault.
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ C300- Holland , OH
On my way to work driving 25 miles per hour I could hear my sunroof moving without me touching the controls . I am terrified the sunroof is going to fly off . After work today my car will stayed park . Merecedes benz needs to make this right . To many complaints on this panoramic sunroof on this year of car .
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ C300- Westminster, MD
check engine light p052e positive crankcase ventilation regulator value performance
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ C300- Duluth, GA
On [XXX] I was on my way home from running errands and proceeded to open my panoramic sunroof using the button inside of my car. When I arrived home, I pressed the button again to close the sunroof. As it began closing and went into the forward position, once it reached the top of my roof, the back of the sunroof would not go down back into place. This left the sunroof open in the venting position. On [XXX], I went to RBM of Atlanta where I purchased the vehicle [XXX] to report and resolve the issue. The service center was rude and brushed off my concerns. They were able to manually close the sunroof as a temporary fix and informed me not to use the sunroof button, but they were unable to assist with my diagnostic or repair inquires. However, one of the service employees advised that this was a common issue that was previously recalled. I immediately contacted MBUSA where I was connected to a Sales rep at RBM of Atlanta who also informed me that this was a common issue. Today, 07/24/2024, I went to a diagnostic appt. at RBM of Alpharetta and was told by the service advisor that there had been at least 9 recalls for this issue and my sunroof has all of the defective parts that were supposed to be replaced when these recalls took place. He also informed me that I should have been advised of this issue before the vehicle was sold to me. I have attempted to resolve the issue with RBM on five different occasions to no avail. My vehicle is available for inspection upon request. I believe this issue puts myself and others at risk because if the entire sunroof is defective, it can detach at anytime and possibly hit and injure someone while I'm driving, which would make me liable. As stated previously, I have received confirmation that my sunroof is defective and should have been added to one of the several recalls. The last multi-point inspection was done nearly a year before I bought the car and a repair diagnosis was done today. There were no other signs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ C300- Holland , OH
Panoramic sunroof has not worked since I bought my car. Today it started making a weird sound . My sunshade started opening and closing on its own . I have had enough with this sunroof . I feel is no longer safe . There needs to be a recall on it . I have seen other complaints about the sunroofs . I don’t want my sunroof to fly off and cause and injuries to anyone !
Source: NHTSA WEB SITE