2018 MERCEDES-BENZ CLA 250 Complaints

The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that while the vehicle was parked, the sunroof switch was enabled to open the sunroof; however, the sunroof failed to open as intended. The contact stated that the left side of the sunroof did not open as intended. The vehicle was taken to the dealer where it was diagnosed with sunroof assembly failure. The contact was informed that the sunroof assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.

Within 2 weeks after purchasing this vehicle the front stationary roof panel flew off the car. I noticed it when I parked at work in the parking lot. I do not know where the panel is. I retraced my route and did not see it anywhere. I work less than 2 miles from work with no turns. I am very concerned that the panel may cause water damage/leaking and even be a danger / damage to another drivers safety. I went to MB they said that there was no recall. They said that I should file claim to repair it. Claim and repair done be MB. NOW the same thing happened again. The panel has flown off again while I was driving on the highway around 3:00pm the panel nowhere to be found. MB said file a claim. 2 repair companies said the glue /sealant could be the issue. There were no notifications that this would happen. Pictures have been taken for both incidents. Upon referencing Vehicle Compliance & Analysis there is a recall Campaign Description: 23P2197658 NHTSA ID 23V854 I am having a difficult time getting my vehicle repaired without having to file another claim or paying for it myself.

The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that while the vehicle was at the car wash, water entered through the overhead center console. The vehicle was taken to the dealer, where it was determined that the front roof panel needed to be replaced and resealed. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 61,050.

Water comes in the car and fills the back seat floors with water. I think its comming in from the frame.

Check engine code PO52E - Positive Crankcase Ventilation regulator valve performance. Needs to be recalled

I am driving around 55K miles in this car, and my check engine light comes up. I head to a local place to get a code check. The guy looks it up and tells me this is pretty much with EVERY Mercedes CLA around that mile point.. So, I look up on reddit and other forums, and it's exactly what he said. Pretty much the PCV valve is faulty and costs around $1800-2500 to fix after 50-60K miles which causes emission problems and other safety concerns if not taken care of. It makes no sense how this is not a recall. Of what I read, Mercedes knows all about this and has done nothing, just leaving the drivers to take care of a problem that they did nothing to cause. I am not sure if this is for the NHTSA or what, but it is kind of unacceptable.

My 2018 Mercedes-Benz CLA250 4MATIC is experiencing a knocking noise from the rear differential at low speeds. The issue poses potential driving hazards, including possible loss of control and increased wear on drivetrain components. The noise may indicate a failing differential, which could suddenly fail while driving. I have contacted the dealer, but no specific recalls or factory service announcements have been identified for this problem. This appears to be a common issue reported by other owners. At the recommendation of the service technician, I replaced the rear solenoid, at the cost of $400, but no improvement. A rebuild of the rear differential was the recommendation.

Air says it will malfunction nothing has happened but wish for it to be repaired before an accident

roof front panel coating peeling off - there has been a recall for this issue on most mercedes benz of my year - not just my model- seems to consistently be an issue for the front panel between windshield and sunroof- https://static.nhtsa.gov/odi/rcl/2021/RCMN-21V197-6244.pdf my specific VIN wasnt included in the recall but i am having the exact same issue- Mercedes told me to reach out to NHTSA to see about getting my VIN batch included in recall or re-issue broader recall to include my VIN # - they will not replace otherwise - so many people online have same issue as me and obviously it was enough of a hazard that the first recall was issued but there are more cars affected by it than what was covered.

Vehicle cluster lights go black while driving...dangerous due to no fuel gauge..no speed gauge... no speedometor..no seat belt warning and no blinkers to exit highway safely....there is a danger of crashing as vehicles goes hesitant during black periods...this is an ongoing problem with Mercedes as documented for numerous years with numerous vehicle's and different models. The safety of my driving this vehicle has come down to your ethics.. Does Mercedes value their customer [I think not] or does the safety of Highway Patrol ignore this dangerous and catastrophe accident waiting to happen.? I really hope someone will be helpful and I do really appreciate your time to this issue...