2018 MERCEDES-BENZ CLA 250 Complaints

View complaints related to 2018 MERCEDES-BENZ CLA 250. The complaints found here are submitted by actual consumers with first hand experience. There are more than 40 complaints submitted for the 2018 MERCEDES-BENZ CLA 250. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 MERCEDES-BENZ CLA 250
    - Pahrump , NV

    After a hard impact car continued to go then when came to a stop the air bags deployed which resulted in injuring my left arm

    Source: NHTSA WEB SITE
  • 2018 MERCEDES-BENZ CLA 250
    - Harrison , NY

    The instrument cluster gauges start giving in accurate information and the whole dash start turning on and off. I found hundreds of people posting complaints about this issue with the 2018 mercedes cla 250 but mercedes refuses to acknowledge this issue and put out a recall probably out of greed and to not loose money. This is a dangerous issue. Mercedes wants to charge people appropriately $3,000 for parts and labor to fix this issue which is ridiculous. Please look into this. There needs to be a recall. This is dangerous especially for the people that cant afford this repair.

    Source: NHTSA WEB SITE
  • 2018 MERCEDES-BENZ CLA 250
    - Carnegie, PA

    Corrosion of the fuel system (on a Flex Fuel rated vehicle that had used E85 blend regularly) causing sudden loss of power, misfires, lack of acceleration The vehicle experience sudden loss of power, multiple misfires, and potential damage to the engine. Had the vehicle been on the highway or attempting to merge with traffic this could have resulted in an accident See attached dealer diagnosis and replacement of multiple fuel injectors, fuel pump, and fuel rail. The dealer service manager stated (but did not document) that this was probably caused by using E85, despite the fact that the vehicle is rated for E85/flex fuel There were no warnings or indications prior to the incident

    Source: NHTSA WEB SITE
  • 2018 MERCEDES-BENZ CLA 250
    - Fairburn, GA

    I have sent the below email over 100 times to Mercedes To whom it may concern, I am writing regarding the purchase of a CLA250 4matic in December. I had a 120 point inspection done that did not show any issues with this car. As I was driving down a dark road around 1 am, my life was thrown in danger as the command shaft shut off and I could not see the dashboard or any lights in the vehicle. I was alone and on a dark road. After sitting for 15 minutes, I was able to get a light to come on and drove to my destination. On my way home, the lights were acting erratic and the brake lights, bright lights, engine lights, gas gauge, rpm gauge and caution lights were flickering the entire time. The car had no problems starting, however this continued to happen. I parked the car for several days and after starting it again, the dashboard was black, I could not see to put it in park. I tried several days later and got the lights to come on and after driving through the light, the parking brake was thrown in place as I was driving, almost ejecting me from this vehicle. I immediately turned around and parked the car for over a week until bringing it to your service location at Atlanta South. The car put my life in danger, almost ejecting me out of the car. Thankfully I was not on the highway driving higher speeds or I would have been killed.. I am asking for Mercedes Benz to cover the entire amount for the command which I was told during service check was defective and wiring issues within the command. The cost is over $2,900. I believe this is a manufacturing defect whether you have any recalls on it or not. I will file a safety recall complaint with the NHTSA Nation vehicle recall for these vehicles of this make and model advising that you could be killed while driving this car without further recall. I have had other Mercedes benz vehicles and never had this problem. This is a matter of life or death. The car is currently parked at the dealer after inspection.

    Source: NHTSA WEB SITE
  • 2018 MERCEDES-BENZ CLA 250
    - Loganville, GA

    The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that while driving and turning the steering wheel to the left, there was an abnormal clicking sound coming from the vehicle. Additionally, the electrical features on the steering wheel failed to operate as needed. The contact stated that several days later, the same failure returned with air bag and a "Front Left Malfunction - Service Required" message displayed on the instrument panel. The contact spoke to her mechanically inclined brother and was informed that the failure was likely related to a defective clock spring. Upon investigation, the contact discovered NHTSA Campaign Number: 17V627000 (Air Bags) ,which the contact linked to the failure. The contact went to the local dealer's website and communicated with an agent through the Live Chat feature. The contact was informed that the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 MERCEDES-BENZ CLA 250
    - corona, CA

    My clock spring is no longer working, it made all the buttons on my steering wheel stop working and i am afraid the airbag will deploy at random since there was a recall on cla models 2015-2018. I own a Mercedes cla 250 2018 but it is not showing a recall on my specific vehicle. Not only that but they no longer sell just the clock spring for my car, im assuming because of the recall. I am scared that my airbag will randomly deploy while im driving or that it will not deploy at all in case of an accident. It was diagnosed by an independent mechanic There was no other messages except when my left side airbag service needed message popped up

    Source: NHTSA WEB SITE
  • 2018 MERCEDES-BENZ CLA 250
    - Glendale hts., IL

    P052E Check Engine light on. Same part is defective on other models that use the same parts. My car is not included in the recall.

    Source: NHTSA WEB SITE
  • 2018 MERCEDES-BENZ CLA 250
    - West Windsor, NJ

    The panoramic sunroof opens and closes but will not shut completely in the back. When calling around for a quote mechanics were aware of the issue occurring with this specific make model and class of vehicle.

    Source: NHTSA WEB SITE
  • 2018 MERCEDES-BENZ CLA 250
    - Fayetteville , NC

    When you start off at a slow speed, the rear end of the car starts making a knocking noise. We had it inspected by Mercedes-Benz and they said that it is the rear differential.

    Source: NHTSA WEB SITE
  • 2018 MERCEDES-BENZ CLA 250
    - Cordova, TN

    My car clock spring has went out, and it affects my car airbag deploy. I see it’s a problem with the Mercedes Cla250. It’s very dangerous it causes your horn not to work as well!

    Source: NHTSA WEB SITE