2016 MERCEDES-BENZ GLA 250 Complaints

View complaints related to 2016 MERCEDES-BENZ GLA 250. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2016 MERCEDES-BENZ GLA 250. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 MERCEDES-BENZ GLA 250
    - Cherry Hill, NJ

    The contact owns a 2016 Mercedes Benz GLA. The contact stated that the check engine light had appeared on the instrument panel. The vehicle was taken to a dealer where a diagnostic was performed. The dealer determined that the crankcase ventilation valve had malfunctioned which blocked the actuator. As a result, both the fuel and the oil had started to mix inside the engine which caused the ventilation valve to not close as intended. The contact was given an estimate for repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 63,000.

    Source: NHTSA WEB SITE
  • 2016 MERCEDES-BENZ GLA 250
    - Campbell Hall, NY

    Following regular maintenance of my 2016 GLA 250 with my mechanic for the car repeatedly stalling, the mechanic discovered there is a fuel leak causing the fuel injectors and fuel rall to not get proper fuel injection. The mechanic found a manufacturer’s recall for the make, model, and year of my car. My car’s VIN# says this particular car is not affected. However, the exact issue is presenting in my car, which can cause significant engine damage. It’s believed my car, with the same make, model& year, is indeed impacted by this issue. My VIN should be considered to be included to have this recall.

    Source: NHTSA WEB SITE
  • 2016 MERCEDES-BENZ GLA 250
    - Chula Vista, CA

    While driving the vehicle the system shows SOS as inoperable and requires constant acknowledgment by the driver while the car is in motion. This is a safety issue especially when driving and the driver loses focus on the road, it removes the digital speedometer and has to acknowledge the system error and potentially can be in an accident when not focusing on the road. Mercedes mbrace no longer supports the system due to an obsolete 3g system that is utilized causing the system to show an error as SOS inoperable. There is no software service patch to fix the issue of lost connectivity that is no longer supported by Mercedes. The dealer ship recommendation is to troubleshoot and repair that cost the customer to pay out of pocket even though this is not supported and no longer can be used as a system. Or to completely rip out the system

    Source: NHTSA WEB SITE
  • 2016 MERCEDES-BENZ GLA 250
    - Chula Vista , CA

    While driving the vehicle a message is constantly required to acknowledge an SOS inoperable system which can be dangerous while driving. Mercedes ME Brace no longer supports the system due to being an obsolete system 3g network. The dealership requires the system to be disabled by deleting the software or removing the component to fix the issue of SOS being inoperable at a cost to the customer.

    Source: NHTSA WEB SITE
  • 2016 MERCEDES-BENZ GLA 250
    - Portage, IN

    I was driving on the highway and when I stopped because there was traffic my car completely cut off. Screen and display went back and then it came back on and went into neutral and when I went to shift gears and try to change into drive it would not allow me to change gears. I had to turn the car off and turn it back on. THIS WAS ON THE HIGHWAY!!! This happened 2 times on my way home. I have a 2016 Mercedes my coworker has the same vehicle but the 2015 model. She has the SAME ISSUE. Her car is in the shop now and the mechanics are trying to see what the issue may be and I have an appointment at the end of the week. I have looked this issue up and there are TONS of people reporting this issue and I cant believe there is no recall! This is beyond dangerous and someone could die because of this. My coworker brought it to my attention and if we didn't drive the same vehicle I wouldn't have looked into this. However its NOT a coincidence that we both have Mercedes same make and model that cuts off and goes into neutral when driving.

    Source: NHTSA WEB SITE
  • 2016 MERCEDES-BENZ GLA 250
    - Fenwick Island, DE

    Rear differential failed at 55,000 miles. Mercedes-Benz of Lafayette IN last had possession of the part. In a high-speed turn, this could result in loss of control of the vehicle. The differential was replaced at the owner's expense, and the failed part was left with the dealership. I am aware of numerous reports of premature rear differential failure in this model (after the fact). There was an occasional thunking noise during turns that the driver (my son) did not think anything of. The vehicle has been meticulously maintained. Within the week the vehicle was serviced and the rear differential needed to be replaced. No warning lights were present.

    Source: NHTSA WEB SITE
  • 2016 MERCEDES-BENZ GLA 250
    - Gainesville, FL

    The vehicle change's gears and automatically switch to neutral while driving. I almost had a major accident on the interstate. This happened several times and the last time it happened was on September 23rd. The first time the incident happened I was told that it was a sensor in the car and was charged $700 and 4 days later it happened again. I took the car in again and now I am being charged for a new valve body in the transmission and a battery replaced aux battery. In my opinion that is a default not a maintenance issue and I should not have to pay for this, and Mercedes should have a recall on this because it can cause a very serious accident. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2016 MERCEDES-BENZ GLA 250
    - Atlanta, GA

    The contact owns a 2016 Mercedes-Benz GLA250. The contact stated that the sunroof panel had detached, allowing wind and debris to enter the vehicle. The vehicle was taken to an unknown dealer, who informed the contact that the VIN was not included in NHTSA Campaign Number: 21V197000 (Structure). The unknown dealer pushed the sunroof panel back into position; however, the failure recurred due to the wind. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 MERCEDES-BENZ GLA 250
    - Hallandale Beach , FL

    My roof rails are worn and need replacement because my sunroof is no longer operating

    Source: NHTSA WEB SITE
  • 2016 MERCEDES-BENZ GLA 250
    - Winter haven , FL

    All warning lights on dashboard lights up while driving. Got two diagnostic tests and conclusion is steering column module needs to be replaced 2016 had a recall between 2015-2018 on Gla250 2nd diagnostic test the SRS Module needs to be replaced it sounds like a manufactured problem and Mercedes Benz repair shop needs to investigate because it’s a hazardous safety issue lights on dashboard lights up are traction control airbags off brake lights cruise control and SES all reads malfunctioning see dealership

    Source: NHTSA WEB SITE