2016 MERCEDES-BENZ GLA 250 Complaints
View complaints related to 2016 MERCEDES-BENZ GLA 250. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2016 MERCEDES-BENZ GLA 250. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 MERCEDES-BENZ GLA 250- ROMULUS, MI
My 2016 Mercedes-Benz CLA 250 (VIN: [XXX]) has a check engine light for code P052E, which points to a broken crankcase ventilation valve. My car has only 59,000 miles on it, but this same exact part already broke once before and was replaced under the original warranty. Now, the replacement part has failed too. This proves the part is defective and keeps breaking. Mercedes-Benz already knows this part is defective. They gave a free 15-year or 150,000-mile extended warranty to fix this exact issue for free on the C-Class and other longitudinal M274 engine platforms. However, they are actively denying coverage for my CLA 250's M270 engine variant, despite the two vehicles sharing nearly identical engine blocks, matching subcomponents, and the exact same broken part. Because of this unfair engine code technicality, Mercedes-Benz is forcing CLA owners to pay thousands of dollars out of pocket for a recurring problem they fix for free on a C-Class. I urge the NHTSA to look into this engine loophole and force Mercedes-Benz to include the M270 engine variants under the 15-year/150,000-mile free repair program. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ GLA 250- Homewood, IL
Panoramic sunroof fails to open/ close evenly due to plastic track failure. One side binds while the other moves, causing glass to tilt and jam. Risk of glass shattering, sudden detachment, distraction while driving, and water intrusion affecting airbags/electronics.
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ GLA 250- Oswego, IL
I am reporting a P052E fault code related to the crankcase ventilation system on my Mercedes-Benz GLA. This is a known and widespread defect on multiple Mercedes-Benz models and is commonly covered under service bulletins and extended warranties up to 150,000 miles. My vehicle has 92,000 miles. However, Mercedes-Benz has refused coverage, stating that the GLA model is not included, despite extensive evidence that this same defect affects GLA vehicles. Numerous documented owner reports and forum discussions confirm identical failures on GLA models. This appears to be a systemic defect rather than normal wear. I am requesting that NHTSA investigate this issue and require Mercedes-Benz to extend coverage and assume responsibility for repairs on affected GLA vehicles.
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ GLA 250- Washington, DC
My airbag malfunction light appeared on the dashboard. Once the light appeared, the HORN STOPPED WORKING, a safety hazard that caused me not to be able to drive my vehicle for over a year due to the risk! I took the vehicle to the Mercedes-Benz dealership, 200 S Pickett St, Alexandria, VA 22304, and was told that the recall was closed and that they could not assist me. I was advised to contact NHTSA. PLEASE HELP AS I WOULD LIKE TO DRIVE MY VEHICLE & BE SAFE ON THE ROAD! This is a huge safety hazard!!
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ GLA 250- Benicia, CA
My GLA250 Instrument Cluster had been glitching out. The turn signals indicators would go off when the turn signal lights are initiated. The Check engine light, high beam light, and other warning lights come on for no reason, or dim or no backlight, inaccurate gauge readings, erratic gauge needle movement, and even a completely dead cluster. I took the car to the dealership and they said the instrument cluster was faulty and needed to be replace. The car is still at the dealership because they haven't figured out how to program it right. Since the instrument cluster is a vital component of the vehicles safety feature, this should be a recall. I have spent $3500.00 to fix an issue that should not have occurred since the car is only 6 years old. There are several online forums that discuss this very same issue that Mercedes is having with their instrument clusters.
Source: NHTSA WEB SITE -
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2016 MERCEDES-BENZ GLA 250- Martinsville, OH
CEL P052E POSITIVE CRANKCASE VENTILATION REGULATOR VALVE PERFORMANCE MANY OWNERS HAVE HAD ISSUES WITH THIS PROBLEM
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ GLA 250- Ventura, CA
Transmission from drive well sometimes shift to neutral while it is at a stand still usually waiting for a light to turn green, after which it takes its time to shift back into drive. While this happened a warning light appeared malfunction take straight to dealer. Yesterday seems as if ABS kicked in while driving, threw me into the steering wheel than stopped shaking within 1-2 sec, and let me accelerate off. Was passing in an individual at the time. Don’t know what to make of it.
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ GLA 250- CHERRY HILL, NJ
Engine runs fine while driving and then cuts off while coming to a stop. This happened three (3) times last week since 7/23/24. Each time it happened I was stopping at a traffic light! After the failure a warning lamp flashed something about, Do Not Change Gears. Will make appointment to have it checked out as soon as possible.
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ GLA 250- Forest, VA
Fault code P052E71 crankcase ventilation has a malfunction. The actuator is blocked. This seems to be a common issue with 4 cylinder turbo engines. Dealer charged $2500 to replace, and even after replacements system fails again within 1-2 years.
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ GLA 250- Washington, NJ
The contact's daughter owns a 2016 Mercedes-Benz GLA250. The contact stated while driving 15 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the crankcase ventilation system had failed. The dealer determined that the engine oil separator needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown Extended Warranty Coverage. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 88,180.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE