2016 MERCEDES-BENZ GLA 250 Complaints

My Mercedes-Benz, 2016GLA 250 vehicle. The automatic transmission shifts into neutral while driving. It’s happened on multiple occasions and it’s very scary. This is a dangerous safety issue! I’ve seen it’s been recalled/addressed for other GLA250 model years, but not for 2016 year models. Please bring to MB USA attention. Thank you very much for your assistance!

Unknown… airbag light came on and horn and all buttons on wheel stopped working. It says airbag malfunction

The car shifts to Neutral while its on Drive .Very dangerous if this happens again

Dec 2- filled car with gas, check engine light illuminated and then three more errors displayed on the dash. See list below. Errors displayed on dash… 1-INOPERATIVE -- SEE OPERATOR’S MANUAL (Shows ABS and skid icons) 2-COLLISION PREVENTION ASSIST PLUS INOPERATIVE 3-ABS CURRENTLY UNAVAILABLE – SEE OWNER’S MANUAL 4-CHECK ENGINE LIGHT ON Later that same day, Dec 2, we started the car but could not get it into Reverse. We shut the car off, started it again, and were able to shift into reverse and proceed. Dec 3rd- we attempted to remove and reapply the gas cap to see if engine light would go off and error messages would resolve. It did not. We did not drive the car that day. Dec 4 and Dec 5th- all above error warnings display all day. Dec 6th- We scheduled a service appt at Mercedes in Sarasota, FL for the 1st avail appt Dec 10th. We were told in writing the car could be driven until the appt and no additional issues should arise. Dec 7th- new error code appears… 5-REVERSING NOT POSSIBLE - SERVICE REQUIRED. This is when the car put our lives at risk. While driving, the car shifted itself into Nuetral. We were unable to get the car into gear as it continued to roll. Having no control of acceleration, we guided the car to the right to allow traffic to pass. We put the car in park, shut down the vehicle, wait 15 minutes, and restart. We were then able to drive forward, but WHILE MOVING, “REVERSING NOT POSSIBLE” reappeared, the car shifted itself into neutral again. We were unable to shift to DRIVE. We shut the car car down again, started it, shifted to drive, but it went into DRIVE 2 only. We drove in 2nd gear until we were safe off the road and home. We towed the car (12/7 evening) to Mercedes in Sarasota FL. Dec 8th: Service dept finds the two front wheel speed sensors failed and caused a chain reaction sequence of events. They referred to the problem as ‘minor’. This is a serious design flaw. We are lucky not to have been hurt or killed

The contact owns a 2016 Mercedes-Benz GLA250. The contact stated while at a traffic light the vehicle stalled and shifted into neutral. The vehicle failed to shift into gear. The contact received notification of NHTSA Campaign Number: 17V627000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted but the contact was unable to schedule an appointment. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 101,000. Parts distribution disconnect.

P052E-71 The valve for crankcase ventilation has a malfunction. The actuator is blocked. Was initially intermittent but seems to be getting worse. Dealer quoted ~2k to repair, which seems astronomical for a PCV valve. Common problem with these engines.

Lane departure system stopped working and the engine stalled on the highway. Problem reproduced by dealer who has the car now.

Faulty Panoramic Sunroof. I took the car to the dealer service to have the sunroof checked since it won't close all the way that the guide rails jammed and faulty. It is too expensive to get it fixed after taking to Mercedes. I haven't owned the vehicle very long and only used the sunroof maybe once or twice and it stopped working. This should be a recall and I shouldn't have to pay to fix it. I am worried that it might come off while driving, for now it is sealed with wrap.

The check engine light came on. The code reads Emission. They told me it wasn’t covered at Mercedes

Lane departure warning, blind spot assist and emergency braking stopped working all at one in May 2021. Left it for service at the local dealership and they changed one of the 'modules' only for the problem to reoccur one week after picking it up, this time with the engine stalling and having to pull over from the middle lane of the highway. Car has been with Mercedes benz Danbury, CT dealer since July 12th 2021 and they are still unsure what is happening. Mercedes Benz seems aware of the risks involved with a stalled engine and provided me with a loaner that I have been driving since that day. They escalated the issue with the manufacturer in Germany.