2022 MERCEDES-BENZ GLC 300 Complaints

After recalls performed trouble code P2402 EVAP leak still is present and check engine light is on

Vehicle: 2022 Mercedes-Benz GLC 300 4MATIC Component: Electronic Parking Brake (EPB) / Service Brakes Summary of Complaint: This vehicle has an ongoing, unresolved Electronic Parking Brake (EPB) defect. The amber EPB warning light has recurred multiple times, including most recently after a $3,000 dealership repair intended to correct this exact fault. Timeline: 1.Following a brake pad replacement, the vehicle experienced an EPB failure, brake fluid loss, and a gear shift interlock lockout — leaving the vehicle inoperable. 2.The vehicle was taken to a Mercedes-Benz dealership for repair. This resulted in a dispute over unauthorized work performed and a request for goodwill coverage tied to a known Mercedes-Benz EPB recall. 3.I paid approximately $3,000 to the dealership for a repair specifically to resolve the EPB fault. 4.Approximately a few weeks after this paid repair, the same amber EPB warning light returned, indicating the underlying defect was not resolved. Safety Concern: The EPB is a safety-critical system. Repeated, unresolved failure of this system — including a prior incident involving brake fluid loss and a gear shift interlock lockout that left the vehicle inoperable — represents a real risk of parking brake failure and loss of vehicle control/immobilization in normal use. Additional Notes: •This defect appears connected to a known Mercedes-Benz EPB recall. •I have photo documentation of the recurring warning light (dated) and the dealership repair invoice for the $3,000 repair. •I have an open case with Mercedes-Benz Customer Assistance regarding this issue.

My 2022 Mercedes-Benz GLC 300 (17,700 total miles) suffered a catastrophic structural engine block failure and an explosive loss of propulsion while driving at highway speeds. This occurred exactly 6 days and 183 miles after a franchised Mercedes-Benz dealership performed the official fuel pump impeller safety recall (NHTSA Campaign 23V-445).The dealership's official repair invoice documents that the technician custom-modified the recall remedy by reusing parts, explicitly stating: 'Relocated floater from old pump onto new fuel pump.' Simultaneously with the mechanical engine failure, a 'Reduce Engine Oil Level' message flashed on the dashboard, indicating severe fuel dilution from the compromised fuel system.The dealership is actively violating federal recall mandates by refusing to investigate this failed safety remedy unless I sign an open-ended financial check for a diagnostic and teardown fee. They have also revoked my substitute transportation to coerce payment. Mercedes-Benz USA Corporate Case Number 23652724 has been opened. I am requesting a federal safety investigation into this dealer's non-compliant recall remedy execution."

I have experienced 4 incidents of the car accelerating on its own. I have taken it to the dealership twice and they are unable to reproduce the problem. Problems began occurring in 2025 and occurred again this past week (August 20246). In the most recent incident I was accelerating on an "on ramp". The car suddenly took hold and continued to speed up despite my foot not being on the gas. I had to drive the car to safety with my foot on the break. The moment I took my foot off the break it would speed up. The floor mat was not touching the gas in all of the instances of this occurring. The gas pedal was not stuck to anything. I nearly avoided a serious accident as where i was trying to merge was running out of a lane and a cement block was in front of me. I was also with an infant and 2 year old in my car. There have been no warning messages when this occurs.

While driving down a busy neighborhood street 2 lanes with cars on both sides making it a 1 lane road pulled over to the side a little to let cars pass. All of a sudden ALL electrical and engine stopped and turned off. Only thing that was powered was instrument cluster with multiple warnings like SRS Malfunction, Steering Malfunction, SOS Inoperative, Parking Brake and more. We believe the car had also shifted to park on its own. No power to anything not even hazard lights. Nothing electrical had any sort of power. Could not even turn car off completely could not get the instrument cluster to turn off with ignition button. When I say everything electrical had no power I mean everything except instrument cluster. Hazard lights power locks, lights of any kind, ignition switch, gear selector, windows, sos feature, nothing had power. I could not imagine having this issue driving on the interstate and having the car completely loose ALL electrical power and what could happen to specially with a SRS malfunction and issue with steering. Had to have a wrecker come with wheel dollys because car could not be put in neutral and towed to Mercedes dealer. Upon their inspection they found the Circuit 30T relay to be stuck in the open position which killed power to everything so the technician replaced the engine compartment pre-fuse panel. It is such a unsafe and very hazardous issue to have a relay failure to where all power is lost especially if you were driving on interstate especially at night with traffic to loose everything electrical even hazard lights and headlights, SRS maltunction, Steering. Mercedes needs to figure this very unsafe issue out.

My vehicle got stuck on a EPB(electronic parking brake) and I was unable to disengage it. I tried a few things and none worked. I contacted Mercedes to tow it to the dealer and the tow truck came and driver had to “drag” my vehicle on to the flatbed. My car has been at Mercedes for 5 days now and they gave me a response saying that they are having a hard time trying to disengage the EPB. I’m aware of a EPB recall but my model is specified as being a part of it, however the issue is closely related to the recall so please take further interest in my situation because it could be the start of a new recall. The dealer says they have tried and failed to disengage it. My car was working just fine so please take further look at a possible software glitch for the EPB.

Low coolant warning came on. Battery car didn’t start , had it jump. Low coolant warning came on again. Passenger seat belt warning is on.

I was driving back to my house in york, PA. My car all the sudden changed the gear from “D” to “N”. My gas meter was showing 106 miles. my didn’t give sign or alert before it shifted the gear from D to N. I was driving on highway and this was major safety concern as I could have hit by cars coming on highway speed. We had this similar incident last year as well but we were at traffic light stopped so we didn’t realize that time that car shift the grear by itself. Once we fill the gas, we were able to drive back home but it was scary and big safety concern that car doesn’t give any notification or alert for low fuel and change gear all the sudden.

The contact owns a 2022 Mercedes-Benz GLC300. The contact stated that while driving at various speeds and depressing the accelerator pedal, the check engine warning light was displayed on the instrument panel. The vehicle lost power and was pulled over and restarted. The contact was almost involved in several crashes due to the failure. The vehicle was included in NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline); however, the vehicle was repaired, and the failure persisted. The vehicle was taken to the dealer on several occasions, where the fuel pump, charcoal filter, and other various parts of the fuel pump were repaired; however, the failure persisted. The manufacturer was notified of the failure, and the contact was informed that the cylinder head would be replaced free of charge. The contact believed that the vehicle was unsafe to drive due to the failures. The vehicle was not repaired, and a loaner vehicle was provided. The failure mileage was unknown.

My vehicle had check engine lights on throughout the last couple of years. Every time I bought it to the dealer, they ignored it and said the light went off. The machine doesn't pick up anything. Now the check engine light is on and the cylinder head and diagnostic head, something is wrong. They will fix the diagnostic head but not the cylinder head. The dealership knew there was ongoing issues but did nothing to correct it. The sales department already screwed me as well. The older models are recalled for the same issues and now the the newer vehicles like mine are having the same EXACT problem.