2016 MERCEDES-BENZ GLC300 Complaints

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. WHILE DRIVING 5 MPH, THE BRAKES MALFUNCTIONED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE SURGED FORWARD INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO THE CONTACT'S BARN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED SEVERE WHIPLASH TO THE NECK AND WRIST PAIN FROM THE CRASH. MEDICAL ATTTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF FAIRFIELD (2950 AUTO MALL PKWY, FAIRFIELD, CA 94533), BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BY VOICEMAIL, BUT NEVER CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT: LOKEY MERCEDES BENZ, CLEARWATER, FL, 19820 US HWY 19 NORTH, CLEAR WATER, FL 33764, 888-992-3898, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT

WIPER SHUDDERING OR 'JUDDERING' ACROSS WINDSHIELD. HAVE TAKEN IN TO DEALER AT LEAST 4 TIMES, NO RELIEF. THE DEALER FINALLY SAID THERE WAS NOTHING THEY COULD DO. HAVE HEARD NUMEROUS OTHER ISSUES OF THIS EXACT NATURE. WIPERS HAVE BEEN REPLACED MANY TIMES, GLASS SPECIALISTS ENLISTED, CLASS PROFESSIONALLY CLEANED, ANGLE OF WIPER BLADE TO GLASS MEASURED, ETC. ONLINE POSTS INDICATE THIS ISSUE IS SYSTEMIC THROUGHOUT THE WORLD. IN A $50K CAR (OR ANY CAR REALLY) THIS IS OUTRAGEOUS. BUT MORE IMPORTANTLY, THIS IS A MAJOR SAFETY ISSUE, PERIOD!

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF RICHMOND LOCATED AT 8225 W BROAD ST, HENRICO, VA 23294; (804) 755-9300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-367-6372, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE BACK TWO REAR TIRES ARE SLIPPING AND ALREADY WORN OUT UNLIKE THE FRONT TWO TIRES OF THE CAR.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V1140000 (ELECTRICAL SYSTEM) WAS RECEIVED IN MARCH OF 2017. AFTER CONTACTING THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SOON AFTER PURCHASING MY GLC300 IN MARCH 2016 THE BRAKES STARTED SQUEALING BADLY, BOTH GOING FORWARD BUT MOSTLY BACKING UP.AFTER MANY TRIPS BACK TO DEALERSHIP THEY FINALLY TOLD ME THERE WAS A PROBLEM WITH BRAKE PADS. MERCEDES CAME OUT WITH A FIX AND I HAVE HAD IT DONE 2-3 TIMES AND THE BRAKE SQUEAL HAS NOT BEEN FIXED. AT THIS TIME IT IS GOING BACK AGAIN SO THEY CAN RECREATE THE SQUEAL. FROM ALL MY RESEARCH I HAVE FOUND OUT THAT THEY KNEW THERE WAS A PROBLEM AND IT WAS NEVER DISCLOSED TO ME WHEN I BOUGHT THE CAR, HAD I KNOW I WOULD NEVER HAVE BOUGHT THIS CAR. I FEEL I AM LEFT WITH A PROBLEM THAT MAY NEVER BE FIXED. IRONICALLY I HAVE HAD A 2017 GLC300 AS A LOANER AND IT ALSO HAS THE SAME BRAKE SQUEAL WHILE BACKING UP. AGAIN THEY CONTINUE TO SELL THESE CARD KNOWING THEY ARE NOT FIXED.

A RECALL WAS ISSUED ON MY VEHICLE 4 MONTHS AGO AND THE DEALER AND MANUFACTURER ARE STILL STATING THAT THEY DO NOT HAVE THE PART TO PROPERLY REPAIR THE VEHICLE. THEIR NOTICE STATES THAT THERE IS A CONCERN THAT OVERHEATING OF THE STARTING CURRENT LIMITER COULD CAUSE SURROUNDING COMPONENTS TO MELT & POTENTIALLY CREATE THE RISK OF FIRE. I NEED THIS ISSUE FIXED BY THE MANUFACTURER & 4 MONTHS IS AMPLE TIME FOR THEM TO HAVE THE REPAIR PART AVAILABLE.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

I HAVE A VERY LOUD SCREECHING SOUND WHEN I TAKE REVERSE. I REPORTED THIS ISSUE WHEN I TOOK THE CAR FOR THE FIRST SERVICE. I WAS TOLD IT WAS FIXED BUT IT CAME BACK WITHIN A WEEK. THOUGH I OWN A NEW CAR FEELS EMBARRASSING WHEN I REVERSE OUT OF MY GARAGE WHEN THE WHOLE NEIGHBORHOOD COULD HEAR THE SCREECHING NOISE.