2016 MERCEDES-BENZ GLC300 Complaints

SQUEALING BRAKES! AT AROUND 6K MILES THE BRAKES STARTING SQUEALING. IT WAS VERY LOUD AND EMBARRASSING. WE TOOK IT IN AND THEY REPLACED THE BRAKES, THE ISSUE STILL PERSISTED. WE'VE SINCE BEEN TOLD THE MANUFACTURER ACCIDENTALLY PACKAGED THE DEFECTIVE BRAKES SO OUR DEFECTIVE BRAKES WERE REPLACED WITH ANOTHER SET OF DEFECTIVE BRAKES. THAT WAS SIX MONTHS AGO (4/2017 NOW) AND WE ARE STILL HAVING THE SQUEALING ISSUE AND HAVE NOT BEEN OF MADE AWARE OF WHEN THE MANUFACTURER WILL ACTUALLY HAVE THE CORRECT REPLACEMENT BRAKES. THIS IS COMPLETELY UNACCEPTABLE AND GIVES ME ABSOLUTELY NO CONFIDENCE IN THE MERCEDES BENZ BRAND.

TL* THE CONTACT OWNS A 2016 MERCEDES BENZ GLC300. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THERE WAS AN ABNORMAL BURNING ODOR COMING FROM THE VEHICLE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 06/02/17*LJ *CN

THIS CAR IS SUBJECT TO A SAFETY RECALL DATED MARCH 8, 2017. MANUFACTURER AND DEALER HAVE FAILED TO OFFER REMEDY WITHIN 60 DAYS. I AM TOLD BY BOTH MERCEDES BEN USA AND BY THE LOCAL DEALER FROM WHICH WE PURCHASED THE VEHICLE (PURCHASED NEW) THAT NO REMEDY IS CURRENTLY AVAILABLE.

THE VEHICLE WAS PURCHASED BRAND NEW IN MARCH 2016. A COUPLE OF MONTHS LATER THE VEHICLE STARTED SQUEAKING WHENEVER IT WAS PUT IN REVERSE AND THE BRAKES APPLIED. THE DEALER SAID MERCEDES WAS AWARE OF THE PROBLEM AND WORKING ON A FIX BUT THERE WAS NOTHING THEY COULD DO AT THIS TIME. THE SQUEAK BECAME LOUDER AND LOUDER OVER TIME. IT ACTUALLY WOULD IRRITATE PEOPLE WITH THE NOISE IT MADE. AFTER WAITING A YEAR THE VEHICLE WAS BROUGHT IN FOR ITS FIRST SERVICE. THE DEALER RELUCTANTLY CHANGED THE BRAKE PADS AND LET US TAKE THE VEHICLE HOME. IT SCREECHED THE NEXT MORNING. IT WAS RETURNED TO THE DEALER. THEY APPLIED SOME COMPOUND ON THE ROTORS. THAT SEEMED TO WORK FOR A DAY OR TWO. IT WAS NOT AN AUTHORIZED MERCEDES SOLUTION AND THE DEALER DID SAY IT MAY NOT WORK. RIGHT NOW WE HAVE A VEHICLE THAT SCREECHES LOUDLY AND CAN'T GET RID OF IT. MERCEDES IS STILL STONEWALLING YET CONTINUES TO SELL THIS VEHICLE.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC 300. WHILE THE VEHICLE WAS IN MOTION, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT END AND REAR BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500. UPDATED 05/02/17*LJ *CN

LEASED THE CAR WITH 4,000 MILES ON IT (IT WAS A LOANER) AND AFTER DRIVING IT FOR A COUPLE OF WEEKS THE BRAKES STARTED TO SQUEAL WHEN BACKING UP. CALLED SERVICE AND I WAS TOLD THIS WAS "NORMAL" BECAUSE OF THE HUMIDITY IN THE AIR. DEALT WITH IT FOR ANOTHER COUPLE OF WEEKS AND CALLED SERVICE AGAIN. THIS TIME I WAS TOLD THERE WAS A "PROBLEM" WITH THE BRAKE PADS AND THEY WERE WAITING TO GET THEM FROM GERMANY BUT IT WAS "NOT A SAFETY ISSUE". I'M VERY UPSET THAT THEY KNEW ALL ABOUT THIS WHEN I LEASED THE CAR IN SEPTEMBER 2016 AND NEVER SAID A WORD ABOUT IT. EXTREMELY UPSET BY HOW THIS IS BEING HANDLED BY MERCEDES. NEVER DID I EXPECT TO HAVE A PROBLEM LIKE THIS WITH A $50,000 CAR!!!! MERCEDES SHOULD MAKE DUE ON THIS AND LET THE CUSTOMER RETURN THE VEHICLE. WHY SHOULD I BE PAYING FOR THIS VEHICLE EVERY MONTH AND NOT HAVING THIS ISSUE FIXED? THIS HAS DEFINITELY PUT A BAD TASTE IN MY MOUTH ABOUT MERCEDES. *TR

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC 300. WHILE DECELERATING AT VARIOUS SPEEDS, THE CONTACT NOTICED AN ABNORMAL SOUND COMING FROM THE BRAKES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND TIME WHERE IT WAS DIAGNOSED THAT A BRAKE SPRING SHOE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400.

I PURCHASED THE CAR IN MAY 2016. BY AUGUST 2016 THE BRAKES STARTING SQUEALING VERY LOUDLY WHEN BACKING OUT OF GARAGE, PARKING SPOT, ETC. I TOOK THE CAR TO THE MERCEDES DEALERSHIP IN NOVEMBER 2016 AND WAS TOLD THEY ARE AWARE OF THE PROBLEM BUT THERE IS NOT FIX. I AM AFRAID TO USE THE BRAKES WHEN I BACK UP BECAUSE OF THE HURTFUL NOISE. THERE MUST AT LEAST BE A TEMPORARY FIX?

PIERCING BRAKE SQUEAL WHEN APPLYING BRAKES UNDER ALL DRIVING CONDITIONS. PROBLEM ARISES AFTER OWNING BRAND NEW GLC300 FOR 8 MONTHS (10,000 MILES). PUBLIC SAFETY ISSUE: DRIVER HESITANT TO APPLY BRAKES TO AVOID UNPLEASANT SOUND AND EMBARRASSMENT - ESPECIALLY IN PUBLIC PLACES, SUCH AS MALL PARKING LOTS, SCHOOL ZONES, CROSSWALKS, INTERSECTIONS, STOP-N-GO TRAFFIC. MERCEDES BENZ DEALERSHIP CHARGING $260 TO DIAGNOSE CAUSE OF PROBLEM. *TR