2016 MERCEDES-BENZ GLC300 Complaints

MY CARS FRONT STATIONARY SUNROOF PANEL CAME OFF COMPLETELY WHILE DRIVING ON THE HIGHWAY. I HAVE CALLED MERCEDES BENZ RECALL DEPARTMENT AND I HAVE GONE TO THE DEALERSHIP AND THE REPAIRS ARE NOT VARIABLE AT THE MOMENT DUE TO THE RECALL BEING PENDING STILL. MY CAR IS GETTING WET DUE TO THE TROPICAL RAIN IN FLORIDA.

I WAS ON MY WAY TO JURY DUTY WHEN THE SENSOR WHICH REGULATES ACCELERATION WENT OUT. THIS NEARLY PREVENTED THE SAFE DRIVING, SPEED CONTROL AND ACCELERATION OF THE VEHICLE. I WAS TRYING TO ENTER THE FREEWAY ON ONE OF THE BUSIEST FREEWAYS IN THE AREA OF PEARLAND, TX. I WAS SO FRANTIC, I BEGAN TO CRY AND PRAYED TO REACH THE EXIT NEAREST MY HOME AND IMMEDIATELY PULLED INTO THE GOODYEAR AUTO CENTER. I PAID FOR THE REPAIR OUT- OF-POCKET BECAUSE I HAD NO CHOICE. THE VEHICLE WAS UNSAFE TO DRIVE, THE NEAREST MB DEALERSHIP IS APPROXIMATELY 20 MILES AWAY.

FUEL SMELL ENTERING CABIN AFTER START UP, FUEL LINE ON DRIVERS SIDE NEAR STEERING COLUMN LEAKING, GOOGLED PROBLEM AND SEEMS TO BE COMMON OCCURRENCE WITH GLC300, AND MERCEDES C CLASS BUT NO RECALL, THIS IS THE SAME PROBLEM AS THE MERCEDES METRIS HAS BUT THERE WAS AN RECALL ISSUED FOR THAT MODEL

BRAKES SCREECH LOUDLY WHEN IN REVERSE CAUSING NOISE DISTURBANCE AND CONCERN ABOUT POSSIBLE SAFETY ISSUE. THIS HAS BEEN AN ON-GOING PROBLEM FOR SEVERAL MONTHS AND IS GETTING PROGRESSIVELY WORSE. APPARENTLY, THIS DEFECT WITH BRAKES IS WELL KNOWN TO MERCEDES-BENZ BUT THEY HAVE NOT ISSUED A PROPER FIX OR RECALL FOR THE PROBLEM. VEHICLE PURCHASED PRE-OWNED FROM MERCEDES-BENZ DEALERSHIP IN WALNUT CREEK IN 2018.

IN MOTION ON THE HIGHWAY THE GLASS SUNROOF PANEL DETACHED FROM THE VEHICLE , THERE'S NOTHING THAT I DID THAT COULD HAVE CAUSED THAT PIECE TO DETACH THE WAY IT DID. I HAVE SEEN RECALLS FOR OTHER MODEL VEHICLES FOR MERCEDES-BENZ FOR THIS SAME REASON.

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR SERVICE AT THE LOCAL DEALER MERCEDES BENZ OF THOUSAND OAKS LOCATED AT 3905 AUTO MALL DR, THOUSAND OAKS, CA, THE MECHANIC NOTICED THE ODOR OF FUEL COMING FROM THE VEHICLE AND DIAGNOSED THAT THE LOW-PRESSURE FUEL LINE WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

LEAKAGE IN FUEL SYSTEM ( HIGH PRESSURE PUMP). ON GLC 300. GAS SMALL INSIDE THE CAR. COMPANY DENIED INVESTIGATING OR PROVIDING MY REFUND FOR REPAIR. I FEEL THIS IS TOTALLY SAFETY FAILURE OF THE VEHICLE . SO MY CURRENT MILEAGE IS 32908 AND IT IS 2016 MODEL. I BOUGHT THIS VEHICLE BECAUSE THE COMPANY CLAIMS FOR ITS HIGHEST STANDARDS OF SAFETY. SO I WANT THE AUTHORITY TO HELP ME IN INVESTIGATING THIS ISSUE AND PROVIDE ME ASSURANCE AND COVERAGE FOR ANY KIND OF SAFETY ISSUES IN FUTURE. ALSO, I WANT TO REPORT SOME MINOR ISSUES ON BREAKS. I SEE SOMETIME THE THERE IS A DELAY IN ACTION. HOPE THIS WILL BE INVESTIGATED FOR PREVENTIVE ACTIONS AND GET MY REFUND FOR FIXING THIS KIND OF SAFETY RELATED MATTERS. ITS IS TOTAL RESPONSIBILITY OF MANUFACTURER TO DELIVER THE SAFETY VEHICLE. NOT TO ESCAPE BY SAYING WARRANTY CLAUSE

WHEN I START MY CAR THERE IS STRONG GAS ODOR IN THE CABIN FOR THE FIRST 3-4 HOURS OF DRIVING. ALSO THERE IS A MOLDY SMELL IN THE WARMER MONTHS AS WELL

TL* THE CONTACT OWNS A 2016 MERCEDES BENZ GLC300. THE CONTACT STATED HE PLACED THE GEAR SHIFTER IN PARK WHILE ENGINE WAS RUNNING HOWEVER VEHICLE ROLLED ACROSS THE STREET AND CRASHED INTO A STONE WALL. THE CONTACT OPENED THE DRIVER'S SIDE DOOR HOWEVER, VEHICLE FAILED TO STOP. THERE WERE NO REPORTED INJURIES OR FIRE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 29,000.

VEHICLE WAS GOING ON THE LEFT MOST LANE OF THE I580 EASTBOUND AT ADAPTIVE CRUISE AT 65MPH. BOTH STEERING AND SPEED WAS UNDER CONTROL BY THE THE ADAPTIV E CRUISE FEATURE. I WAS HAVING MY HAND ON THE STEERING AND FOOT ON THE BRAKE. ALL OF SUDDEN CAR TOOK LEFT TURN ON ITS OWN AND CRASHED INTO SIDE CONCRETE RAIL FOLLOWED BY A QUICK TURN AND CAME BACK TO THE HALT IN THE MIDDLE OF THE 2ND HIGHWAY LANE. THINGS HAPPENED SO QUICKLY THAT I COULD NOT EVEN REALIZE WHAT HAPPENED TO THE ADAPTIVE CRUISE WHICH LEAD TO THIS SUDDEN TURN. I WOULD LIKE YOU OR NHTSA TO INVESTIGATE THE MATTER. I AM 7 MONTH PREGNENT AND IN SIGNIFICANT PAIN CAUSED BY THIS ACCIDENT. I AM NOT ABLE TO TAKE ANY HARD DRUGS BECAUSE OF MY PREGNANCY. IT HAS BEEN A BIG TRAUMA FOR ME AT THIS POINT OF MY PREGNANCY. IT WILL BE GOING TO BE VERY TOUGH FOR ME FROM NOW TO TRUST ON THE FEATURES ADVERTISED AND SOLD TO US BY MERCEDES. WE HAVE BEEN IN TOUCH WITH MERCEDES FOR OVER A MONTH. BUT THEY ARE NOT SHOWING ANY PROACTIVENESS TO LOOK INTO THE MATTER. THEY ARE INTENTIONALLY DELAYING THE PROCESS HOPING WE WILL GIVE UP SOONER THAN LATER. I WOULD REQUEST NHTSA TO INTERVENE AND TAKE SEVERE STEPS TOWARDS MERCEDES. MRS MARY ELIZABETH FROM MERCEDES HAS BEEN CONFUSING ABOUT THE PROCESS AND HAS NO CLUE ABOUT WHAT IS NEXT. SHE IS NOT WILLING TO PROVIDE ANY INFORMATION AND AFTER WASTING 20 DAYS SHE IS BLAMING INSURANCE COMPANY DID NOT PROVIDE PERMISSION. THEY NEVER BOTHER TO CALL ME AND UPDATE ME ABOUT PROCESS AND JUST FORMALLY SEND AN EMAIL WITH HALF BAKED INFORMATION.