2017 MERCEDES-BENZ GLS450 Complaints

WHILE DRIVING DOWN THE TURNER TURNPIKE (BETWEEN TULSA AND OKC, AROUND 70-75MPH)THE VEHICLE WITHOUT WARNING HAS SWERVED LEFT AND RIGHT ON THREE DIFFERENT OCCASIONS. THE ACTION FELT AS IF THE HAND OF GOD WAS THROWING US LEFT AND THEN RIGHT. THE CAR HAS A MIND OF ITS OWN. THEN THE LAST TIME THAT I DROVE THE CAR IT SUDDENLY YANKED ME OFF THE ROAD WITHOUT WARNING, LITERALLY TRYING TO KILL US. THIS LAST INCIDENT OCCURRED WHEN THE CAR HAD AROUND 1,750 MILES ON IT. THE THING IS DANGEROUS! I NOW OWN A CAR THAT I CAN'T PUT MY FAMILY IN AND SHOULD NOT BE ALLOWED ON THE ROAD. THE SHAKING ORIGINALLY STARTED OUT AS SOON AS I PUT THE CAR ON THE HIGHWAY FOR THE FIRST TIME, TWO DAYS AFTER PURCHASING IT. BUT THE SHAKING WAS ONLY A SHAKE THAT WOULD BE DESCRIBED AS AN IRRITANT. HOWEVER, IN MBOKC'S EFFORTS TO CORRECT THE PROBLEM THEY MAY HAVE CREATED THE TWO NEW PROBLEMS WHICH ARE FAR MORE TROUBLING. MBOKC REPORTED TO ME THAT AFTER DRIVING THE CAR 600 MILES THEY WERE ONLY ABLE TO EXPERIENCE THE PROBLEM TWICE. THEREFORE, THEY WEREN'T ABLE TO FIX THE CAR UNLESS I CAN GET THE CAR TO PREFORM THAT WAY ALL THE TIME. IT'S ALSO FUNNY (ACCORDING TO THE RECORDING WHICH I HAVE) THAT THEY DROVE THE CAR SEVERAL HUNDRED MILES BEFORE THEY EXPERIENCED THE PROBLEM TWICE . IT ALSO WAITED UNTIL I DROVE IT 1,750 MILES BEFORE IT TRIED TO KILL ME! NOT SURE IF I SHOULD WAIT UNTIL AN ACCIDENT OCCURS TO ACT. PLEASE ADVISE!

VEHICLE IS ONLY 3 WEEKS OLD. A FAULTY ENGINE WIRE HARNESS CAUSED THE VEHICLE TO CEASE OPERATING IN TRAFFIC AND PUT MY FAMILY IN A POTENTIALLY LIFE THREATENING SITUATION. MERCEDES DID NOT REPLACE BUT ONLY "REPAIRED" THE WIRE, WHICH WE WERE TOLD WAS NOT ASSEMBLED CORRECTLY AND WAS PINCHED IN A BRACKET AND SUBSEQUENTLY CHAFED, WHICH CAN POTENTIALLY STILL CAUSE A LIFE THREATENING ENGINE MALFUNCTION DURING NORMAL OPERATION. MERCEDES IS NOT WILLING TO REPLACE THE ENGINE HARNESS WIRE, NOR REPLACE THE VEHICLE. I FEAR FOR THE SAFETY OF MY FAMILY.

REAR DIFFERENTIAL AXLE SEALS WERE DISTORTED, CAUSING FLUID TO LEAD OUT. THE SEALS APPEAR TO HAVE BEEN INSTALLED INCORRECTLY WHEN THE CAR WAS MANUFACTURED. SEALS HAVE BEEN REPLACED PRIOR TO ANY ADDITIONAL PROBLEMS WITH THE VEHICLE OR DRIVE TRAIN. DEALER REPLACED SEAL QUICKLY AND PROMPTLY. DEALERSHIP WAS A PLEASURE TO DEAL WITH.

HEADRESTS IN THE 2ND ROW ARE UNSAFE, IN THE UP POSITION IT HAS NO PROTECTION FOR CHILDREN OR ADULTS, IN THE DOWN POSITION IT PUSHES THE NECK AND HEAD OF ALL PASSENGERS FORWARD.