2014 MERCEDES-BENZ SPRINTER 2500 Complaints

CYBERBAHN NOTE - VIN AND MODEL DON'T TURN UP RESULTS; ASK FOR ADDITIONAL INFORMATION. TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 2500. WHILE DRIVING AT 40 MPH IN RAINY WEATHER, WATER LEAKED THROUGH THE ROOF AIR VENT INTO THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT BROUGHT THE VEHICLE TO MERCEDES-BENZ OF SOUTH ATLANTA (3775 ROYAL S PKWY, ATLANTA, GA 30349, (470) 819-2400) WHERE NO FAILURE WAS FOUND. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 190,523.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FIELDS MOTORCARS AT (863) 688-8111 (LOCATED AT 4141 N FLORIDA AVE, LAKELAND, FL 33805) AND WAS INFORMED THAT THE PARTS WERE AVAILABLE. AFTER WAITING HOURS FOR THE VEHICLE, THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECEIVED A LETTER FROM MB IN JANUARY SAYING PARTS ARE NOW AVAILABLE FOR NHTSA RECALL #16V077. DEALER SAYS NO PARTS AVAILABLE YET. MB SAYS A SECOND LETTER WILL SAY WHEN PARTS ARE AVAILABLE. IT IS DIFFICULT TO KNOW WHO'S ON FIRST.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SUGAR LAND (15625 SOUTHWEST FWY, SUGAR LAND, TX 77478, (281) 207-1500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BATON ROUGE (10949 AIRLINE HWY, BATON ROUGE, LA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS INFORMED THAT NHTSA HAD TAKEN OVER PART DISTRIBUTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE DEALER (MERCEDES-BENZ OF ANAHEIM, 5395 E LA PALMA AVE, ANAHEIM, CA 92807, (714) 777-1900) SCHEDULED AN APPOINTMENT FOR NHTSA CAMPAIGN NUMBERS: 16V077000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE CONTACT STATED THAT A TECHNICIAN WAS TO COME TO THE LOCATION TO PROVIDE THE REPAIR, BUT THE APPOINTMENT WAS CANCELLED THIRTY MINUTES BEFORE IT WAS SCHEDULED, INDICATING THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS PROVIDED A NOTICE OF AN AIRBAG RECALL OVER TWO YEARS AGO ON A THREE YEAR OLD VEHICLE. THE DEALERS SAYS THEY HAVE BEEN WAITING FOR PARTS. I HAVE CALLED MERCEDES NATIONAL AND THEY SAID THERE IS NOTHING I CAN DO. IT APPEARS NOTHING IS HAPPENING AND NO ONE HAS A SOLUTION YET I DRIVE A VEHICLE EVERYDAY ALL DAY THAT COULD EXPLODE ON ME AND SEND METAL FRAGMENTS INTO MY FACE AND NECK. THIS IS STRESSFULL AND I HAVE SEND A LETTER TO MY FAMILY MEMBERS TO DOCUMENT THIS AND SUE ALL INVOLVED IF I END UP PASSING AWAY OVER THIS WHILE WAITING IN LIMBO. THE PRESS AND GOVERNMENT NEED TO GET INVOLVED AS THIS IS A NATIONAL ISSUE THAT IS BEING IGNORED AND MANY LIVES ARE AT STAKE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF ARROWHEAD (9260 W BELL RD, PEORIA, AZ 85382 (623) 815-3900) AND I-STATE TRUCK CENTER (8950 ELDORADO ST NE, MINNEAPOLIS, MN 55449 (763) 785-6900) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - HEN WILL I GET MY DEFECTIVE AIR BAG REPLACED? MY SERVICE PROIDER HAS BEEN UNABLE TO SCHEDULE A REPLACEMENT BECAUSE THEY DO NOT HAVE PARTS.

TAKATA RECALL - NOTIFIED OF RECALL FEBRUARY 11, 2016. AS OF NOV. 2017 (MORE THAN ONE YEAR LATER) REMEDY IS STILL NOT AVAILABLE FROM THE MANUFACTURER. OVER A FULL YEAR WAITING FOR REMEDY AND COUNTING, WITH NOT EVEN AN ETA IN SIGHT. UNACCEPTABLE!