2021 MERCEDES-BENZ SPRINTER 2500 Complaints
View complaints related to 2021 MERCEDES-BENZ SPRINTER 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2021 MERCEDES-BENZ SPRINTER 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 MERCEDES-BENZ SPRINTER 2500- Anchorage, AK
The contact owns a 2021 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA Campaign Number: 21V411000 (Electrical System, Back Over Prevention) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 MERCEDES-BENZ SPRINTER 2500- Mills River, NC
Delivery driver parked at top of customer's driveway. Driver placed van in park and engaged the ebrake. Driver went to rear of vehicle, retrieved customer's package, and exited the van. Driver was handing customer the package when the driver and customer heard clicking sounds coming from van. Van began sliding down the driveway and hit customer's trees. If trees had not been there, van would have hit the customer's house.
Source: NHTSA WEB SITE -
2021 MERCEDES-BENZ SPRINTER 2500- POWAY, CA
2021 MERCEDES BENZ SPRINTER CARGO VAN. CONSUMER WRITES IN REGARD TO BLUETOOTH SYSTEM. *LD THE CONSUMER STATED THE FEATURE USED TO ANSWER A CELLPHONE VIA BLUETOOTH WAS A SAFETY HAZARD. *JS*DT
Source: CONSUMER LETTER