2021 MERCEDES-BENZ SPRINTER 2500 Complaints

2020 Mercedes-Benz Sprinter. When the right turn signal is activated and the steering wheel is turned right, the windshield wipers activate unexpectedly. Diagnostic codes B230015 and B230615 are stored, indicating windshield wiper switch and wipe/wash malfunction. Concern appears related to the steering column multifunction switch/module. This affects driver visibility and steering-column control functions during turning/signaling.

I am a Amazon driver and my dsp makes us drive with very bad safety hazards on the vehicle the step up platform on the vehicle is broken brakes are terrible and the airbag sensors and tire pressure sensors are not working and very bad.

Got in a serious accident due to the crosswind assist malfunctioning totalled car and got tickets for bad driving when it wasnt my fault the car took control and I couldn't halo what happended - they arrested me thinking i was drunk (dont drink) it was a nighmare help!!!! I have court 4/29 - this is very time senansative!

Following Jayco and Entegra instructions, I delivered my coach to Blue Compass RV. It has now been more than SIX MONTHS out of service. Jayco Pre-Authorization has denied the required battery replacement and referred me to the battery manufacturer, even though Entegra bulletins and recall procedures identify and correct the conditions that caused the damage. Completed Recall and TSB Work Approved by Entegra and Jayco · 22-075 (TSB) A/C Electrical Connection Instructions, September 2022. Replaces WAGO connectors. · 22-076 (TSB) Firefly Terminator G4 Tap Connector, September 2022. Corrects communication errors within the lithium battery network. · 23-101 (TSB) Front Spotlight Electrical Update, April 2023, revised September 2023. Mitigates spotlight over current that can affect Firefly. Adds harness, relay, and software. · 23-120 (TSB) Renogy Inverter Settings, November 2023. Updates parameters; requires Battery Type = LF16 and custom set points. · 23-123 (TSB) Alternator Fuse Replacement, December 2023. Replaces 300 A MRBF with 200 A MRBF. Confirms alternator charging 30 to 100 A on Samkoon. · 24-015 (TSB) Renogy Battery Firmware Update, September 2024. Updates BMS to v137.4.5 to address alternator not charging the battery. Includes state-of-charge calibration. · 24V-160 / 2024-141 (Recall) Renogy Lithium Battery Firmware Update, May 2024, revised August 2024. Recall firmware to v137.4.4. Inspection identifies stuck contactors and requires battery replacement when found. Service bulletins 23-120, 23-123, and 24-015 show that the system ran with outdated inverter and alternator settings, an oversized alternator fuse, and battery firmware that interfered with proper charging. These factors accelerate cell imbalance and degradation. Only after Entegra-approved updates were applied did the full extent of battery degradation become evident. Replacing the battery earlier would have risked repeat failure.

Sprinter hood came unlatched and flew up smashing the windshield. Luckily we were able to pull over safely.

While driving in the freeway, the crosswind assist feature over-engaged and skewed the vehicle dangerously while also drastically slowing the vehicle and causing a hazardous near collision with the following vehicle. The system is way too aggressive and cannot be turned off or desensitized.

I had the same issues as identified in a current recall entitled: Model 907 Sprinter. Model Year 2019-2022 Update Instrument Cluster Software. In my case the instrument cluster remained non-functional upon vehicle start-up exactly like the recall with an added problem of the ignition push button would not shut off the vehicle. I was left with a vehicle I could not shut off without an operational instrument cluster. While my model year and model number match this recall, for some reason my VIN number was not included in the recall so the dealer will not upgrade the software and fix this problem. The scope of this recall must be corrected to include my VIN number.

CRITICAL SAFETY CONCERN: Vehicle shifts into NEUTRAL during normal start sequence, could roll over passengers. Component of concern: Electronic "Wiper" stalk shifter is easily shifted into NEUTRAL during normal start sequence. Problem encountered several times in our 2021 Mercedes Sprinter- the stalk shifter is located directly in front of the "START/STOP" ignition button. To start the vehicle, you must: 1) Press and hold the brake 2) Reach under the shifter and press the "START/STOP" button The problem is pressing the brake is also the "safety interlock" for shifting out of PARK. The breakout force on the shifter stalk is VERY LOW, causing it to be inadvertently shifted into NEUTRAL during a normal start sequence. This is a safety concern, because often we will start the vehicle, and then exit the drivers seat to load passengers (small children and/or wheelchair users). The vehicle does not give any indication (no physical movement of the shifter) of shifting out of park- other than white letter on mid-dash indicator going from "P" to "N". The vehicle could easily be shifted into NEUTRAL and run over passengers during the loading operations.

Brakes deployed and distance warning illuminated for a very brief instant at highway speed (70 mph) just when a vehicle traveling faster starts to overtake. Very scary! Luck to not have been hit on the right rear corner.

The ABS front wheel sensor became inoperable after 27K. This disables several onboard systems that assist in vehicle control, including blind spot detection, and collision warning systems. Looking at the sensor - it completely separated at the connector by the wheel hub. The surrounding area showed no signs of unusual trauma or deterioration.