1997 MERCURY GRAND MARQUIS Complaints

View complaints related to 1997 MERCURY GRAND MARQUIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 1997 MERCURY GRAND MARQUIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1997 MERCURY GRAND MARQUIS
    - COCONUT CREEK, FL

    WHILE DRIVING, THE HEADLIGHT LENS OVER THE YEARS HAS BECOME CLOUDY. WHICH CAUSED POOR VISIBILITY WHILE DRIVING. *JB CONSUMER WAS CHARGED FOR REPAIRS AND THINKS THEY SHOULD BE A RECALL ISSUE. *TC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 MERCURY GRAND MARQUIS
    - HOT SPRINGS NATIONAL PARK, AR

    1997 MERCURY GRAND MARQUIS INTAKE MANIFOLD. *BF THE CONSUMERS VEHICLE HAD A PLASTIC INTAKE MANIFOLD. AFTER SO MANY MILES THE PRESSURE MADE THE FRONT END OF THE MANIFOLD CRACK AND LEAK. THE MANIFOLD WAS REPLACED. THE CONSUMER WAS TOLD THAT MANY OF THE SAME MAKE AND MODELS HAD THE SAME PROBLEM. *TC *JB *TC

    Source: CONSUMER LETTER
  • 1997 MERCURY GRAND MARQUIS
    - HAWTHORNE, FL

    THE INTAKE MANIFOLD FAILED. VEHICLE OVERHEATED. CONSUMER STATED THAT THEY WERE SOME PLASTIC PIECES IN THE ENGINE.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 MERCURY GRAND MARQUIS
    - WEST ORANGE, NJ

    THE CONSUMER NOTICED A LEAK COMING FROM UNDERNEATH VEHICLE. THE CONSUMER LET THE ENGINE COOL BECAUSE HE THOUGHT IT WAS THE RADIATOR. THE ADDED WATER AND CONTINUED TO DRIVE, THEN THE TEMPERATURE GAUGE STARTED TO RISE. THE VEHICLE WAS TOWED TO A MERCURY DEALER. THE DEALER INFORMED THE CONSUMER THAT THE INTAKE MANIFOLD HAD A CRACK IN IT. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB PLASTIC TUBING INSIDE METAL CASING WAS CRACKED ACCORDING TO THE SERVICE MANAGER. SERVICE MANAGER ALSO SUGGESTED THAT THE WATER PUMP BE REPLACED. *TC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 MERCURY GRAND MARQUIS
    - PITTSBURGH, PA

    DRIVING RIGHT FRONT WHEEL FEEL OFF CAR. RIGHT FRONT BALL JOINT CAME APART AND WHOLE WHEEL ASSEMBLY CAME OFF. *BF LOWER BALL JOINT BROKE AND PULLED OUT OF THE SOCKET. THE TECHNICIAN REPLACED BOTH LOWER BALL JOINTS. THE MANUFACTURER WAS CONTACTED BUT REFUSED TO PROVIDE ANY ASSISTANCE BECAUSE THE VEHICLE'S WARRANTY WAS EXPIRED. *NM

    Source: CONSUMER LETTER
  • 1997 MERCURY GRAND MARQUIS
    - HAWTHORNE, FL

    A FEW MONTHS AGO WE FOUND THAT OUR WAS OVER HEATING AND FOUND THAT WE ARE LEAKING WATER SOMEWHERE IN THE SYSTEM. WE COULD NOT FIND A LEAK BUT HAD TO PUT WATER INTO THE RADIATOR EVER TWO DAYS. WE TOOK THE CAR TO THE SHOP TO HAVE THE PROS FIND THE LEAK. WE WERE TOLD THAT THEIR WAS W CRACK IN THE INTAKE MANIFOLD AND THAT IT WAS A VERY COMMON DEFECT IN FORD & MERCURY GRAND MARQUIS. THEY SAID THAT THE MANIFOLD WAS MADE OF PLASTIC AND THEY WOULD ALL CRACK AND BRAKE. EVERY SHOP THAT I WENT TO SAID THE SAME THING AND THAT THEY A LOT OF GRAND MARQUIS WAITING TO BE REPAIRED. A REPLACEMENT MANIFOLD COST $400.00 PLUS $250 IN LABOR. WE WERE TOLD THAT IF WE CONTINUED TO DRIVE IT, IT WOULD BLOW-UP. WE ARE AFRAID TO DRIVE THE CAR AND THE PARTS ARE NOT AVAILABLE. I SAW AT LEAST 20 GRAND MARQUIS WAITING FOR MANIFOLDS. I WAS TOLD THAT FORD DESIGN THEM TO BRAKE. THAT'S WHY THEIR MADE OF PLASTIC. HOW STUPID COULD THEY BE TO MAKE ENGINE PARTS OUT OF PVC. WHAT CAN I DO? I BELIEVE THAT THE CARS SHOULD BE RECALLED AND REPLACE THE INTAKE MANIFOLDS. *JB

    Source: NHTSA WEB SITE
  • 1997 MERCURY GRAND MARQUIS
    - WATERFORD, MI

    WHILE TRAVELING IN CANADA, I NOTICED WHITE SMOKE SUDDENLY APPEAR COMING FROM MY EXHAUST. I WAS ABOUT 200 MILES FROM HOME AT THE TIME. I PULLED INTO A SERVICE STATION AND LATER LEARNED THAT I HAD A HOLE IN THE INTAKE MANIFOLD THAT CAUSED MY ENGINE TO IMMEDIATELY OVERHEAT. I HAD SINCE, PHONED FORD MOTOR AND INQUIRED ON THIS PROBLEM TO SEE IF THERE IS A RECALL. I HAD LEARNED OF MANY INSTANCES OF THIS SAME PROBLEM ON MANY 1997 MERCURY GRAND MARQUIS'. FORD INFORMED ME THAT THERE ARE NO RECALLS REGARDING THIS.*AK

    Source: NHTSA WEB SITE
  • 1997 MERCURY GRAND MARQUIS
    - MINNETONKA, MN

    VEHICLE IS HAVING A PROBLEM WITH THE INTAKE MANIFOLD WHICH IS MADE OF PLASTIC. IT LEAKS AND EVENTUALLY THE VEHICLE STOPS RUNNING. OWNER HAS BEEN LEFT STRANDED DUE TO THE PLASTIC MANIFOLD MELTING AND CRACKING. PROVIDE FURTHER DETAILS. *NM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 MERCURY GRAND MARQUIS
    - PITTSBURGH, PA

    WHILE DRIVING AT 2 MPH, THE FRONT PASSENGER WHEEL SEPARATED FROM THE VEHICLE. VEHICLE WAS TOWED TO THE INDEPENDENT SHOP. THE MECHANIC DETERMINED THE LOWER BALL JOINT HAD CAME APART.*AK *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 MERCURY GRAND MARQUIS
    - HOWELL, MI

    ENTERING THE FREEWAY I NOTICED WHITE SMOKE BEHIND THE CAR. I WATCHED THE TEMPERATURE. AND NURSED THE CAR TO EXIT. I DISCOVERED A BROKEN INTAKE MANIFOLD, THE SAME DEFECT AND PROBLEM THAT FORD IS FIXING FOR POLICE AND TAXIS. I HAD TO HAVE THE NEW STYLE INTAKE INSTALLED WITH THE ALUMINUM WATER CROSS OVER. NOW THREE MONTHS LATER I HAVE A BLOWN HEAD GASKET. I THINK THAT IS ALSO A PROBLEM CAUSED WHEN THE INTAKE BROKE, AND CAUSED THE ENGINE TO OVERHEAT. FORD HAS BEEN AWARE OF THIS PROBLEM BEFORE 1990, BUT CONTINUED TO USE DEFECTIVE PARTS PAST MY MODEL YEAR. *AK

    Source: NHTSA WEB SITE