1998 MERCURY GRAND MARQUIS Complaints

YOUR FORM IS A LITTLE DIFFICULT TO COMPLETE FOR A COMPLAINT OF THIS NATURE. THE PROBLEM LIES WITH THE FLOOR MATS. THEY ARE SO LIGHT WEIGHT THAT THEY TEND TO SHIFT WHEN ONE ENTERS OR DEPARTS THE VEHICLE. THEY ALSO SHIFT WHEN THE VEHICLE IS IN MOTION, DUE TO THE MOVEMENT OF THE FOOT BETWEEN THE BRAKES AND THE GAS. EVEN THE RETENTION POST FOR THE DRIVERS FLOOR MAT FAILS TO KEEP IT IN PLACE. IT TENDS TO ROTATE TO THE RIGHT AND MOVE FORWARD TOWARD THE PEDALS. THIS IS A PROBLEM THAT COULD CAUSE AN ACCIDENT IF THE FLOOR MAT WERE TO JAM EITHER THE BRAKE OR GAS PEDAL. THANK YOU FOR YOUR TIME.

WHEN DRIVING A LONG DISTANCE 500-600 MILES PER DAY THE BOTTOM OF THE TRUCK GOT VERY HOT. SEEMS EXHAUST SYSTEM IS TOO CLOSE. DEALER CONTACTED AND IS NOT AWARE OF THE PROBLEM. *AK

DESIGN OF TRUNK ALLOWS IT TO BE OPENED BY PUSHING THE BUTTON ON THE DOOR WHETHER THE MOTOR IS ON OR OFF.

WHILE DRIVING BETWEEN 55-65 MPH CONSUMER CAN FEEL A VIBRATION ALL THROUGH THE VEHICLE. ALSO WHEN HITTING A BUMP THE STEERING WHEEL ALMOST LEAVES DRIVER'S HANDS. THE DEALER IS NOT ABLE TO CORRECT THE PROBLEM. OWNER HAS BEEN TO DEALERSHIP 4 TIMES FOR THIS PROBLEM. *AK

HEARD TERRIBLE BUZZING AND RATTLING SOUNDS FROM DASHBOARD AND LEFT DOOR AREA. ALSO REPAIRS WERE ATTEMPTED TO ALIGN LEFT SIDE DOOR. *AK

WHILE TRAVELING THE VEHICLE STALL OUT WITHOUT INDICATIONS. MANUFACTURER HAS BEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS. *AK

WHILE DRIVING THE AIR CONDITIONER FAILED AND THEN THE VEHICLE SHUT DOWN. DRIVER WAS ABLE TO RESTART VEHICLE AFTER APPROXIMATELY 10 MINUTES. THE NEXT MORNING, A TOW TRUCK DRIVER CRANKED THE VEHICLE AND DROVE IT ONTO THE TOW TRUCK. BEFORE THE VEHICLE WAS SECURED TO THE TOW TRUCK, IT BEGAN TO SMOKE FROM UNDER THE ENGINE AREA AND SUDDENLY IT BURST INTO FLAMES.

THE FRONT LEFT STEERING LINKAGE BROKE OFF, LOSING ALL STEERING CONTROL WHICH ALMOST RESULTED IN AN ACCIDENT. CURRENTLY AT THE DEALER. *AK TIE ROD FEL OFF.

DURING A RAINSTORM THE DOOR WILL HOLD WATER. WILL DRAIN OUT WHICH COULD CAUSE A SHORT, AND LOSS OF POWER WITHIN ELECTRICAL WIRING THAT IS ALSO LOCATED WITHIN DOOR ASSEMBLY. DEALER HAS DONE WATER LEAK TEST NUMEROUS TIMES AND REPLACED KEYBOARD ACTUATOR/RIM PANEL, AND DRILLED NEW DRAIN HOLES,ETC. DEFECT IS STILL OCCURRING. *AK

VEHICLE ACCELERATED AFTER HAVING SHIFTED THE GEAR INTO PARK, CAUSES VEHICLE TO TAKE OFF WHILE CONSUMER'S FOOT WAS ON BRAKE PEDAL. VEHICLE CONTINUED TO LURCH FOUR TO FIVE BLOCKS, AND LANDED INTO SOMEONE'S FRONT YARD. ONE INJURY WAS SUSTANED. DEALER NOTIFIED. *AK