1997 MERCURY GRAND MARQUIS Complaints

FORD WAS CONTACTED AND WAS NOT HELPFUL. $893 REPLACEMENT COST FOR A MANUFACTURING DEFECT ISNT FAIR. MANUFACTURER ACKNOWLEDGES DEFECT BUT WONT OFFER HELP. NO SAFETY DEFECT MENTIONED. *AK

IN STEERING COLUMN BOLTS TO THE SHIFT INDICATOR FELL OUT. VEHICLE WAS HARD TO MANEUVER AND THERE WAS NO CONTROL OF WHICH GEAR VEHICLE WAS BEING SHIFTED TO. DEALER WAS NOTIFIED.*AK

WHILE DRIVING RIGHT PASSENGER WHEEL CAME OFF AT 30 MPH. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

THIS PART IS MADE OF PLASTIC. PLASTIC IS AN UNSUITABLE MATERIAL FOR A MAJOR COMPONENT THAT IS SUBJECT TO FREQUENT HEATING AND COOLING, VIBRATION, AND AGING. THE FAILURE OF THIS PART OCCURS SUDDENLY AND CATASTROPHICALLY. THE DRIVER RISKS TOTAL LOSS OF POWER FROM THE ENGINE AND CONTROL OF THE CAR IF THEY CONTINUE TO DRIVE. THE DRIVER AND OCCUPANTS ARE AT RISK TO DEATH AND INJURY IF THIS PART FAILS IN UNSAFE AREAS, IN INCLEMENT WEATHER, OR AT NIGHT. THIS DEFECT IS A "NO BRAINER" WHEN YOU CONSIDER THE LONG HISTORY OF SUCCESSFUL OPERATION OF AUTOMOBILES WITH INTAKE MANIFOLDS MADE WITH CAST IRON OR CAST ALUMINUM.*AK

THE VEHICLES INTAKE MANIFOLD DEVELOPED A 4 1/2 INCH CRACK AT THE FRONT EDGE. THIS CRACK CAUSED A TOTAL LOSS OF ALL COOLANT. *JG

TWO CATALYTIC CONVERTORS HAVE BURNED OUT WHILE CONSUMER WAS DRIVING VEHICLE. HAS NOT CONTACTED DEALER.*AK *YH

WHILE ACCELERATING ONTO FREEWAY, NOTICED COOLANT ODOR; WATCHED HEAT GAUGE CAREFULLY AND DROVE TO MECHANIC. PLASTIC INTAKE MANIFOLD HAD CRACKED ACROSS THE FRONT AND ALL COLLANT WAS LOST. COSTLY REPAIRS FOLLOWED. I HAVE WRITTEN TO THE FORD MOTOR CO. AND REQUESTED REIMBURSEMENT. HAVE NOT HEARD FROM THEM AT THIS TIME.

HEADLIGHTS WENT OUT WHILE DRIVING. STOPPED VEHICLE AND TURNED OFF AUTOMATIC CONTROL, TURNED LIGHTS ON MANUAL. RESET THE AUTOMATIC CONTROL ON AND LIGHTS STAYED ON. PREVIOUSLY (TWO DIFFERENT TIMES) THE HEAD LIGHTS HAVE COME ON WHILE VEHICLE WAS PARKED.*AK

STOP LIGHT CONNECTOR WAS OVERHEATING AND BURNING UP WIRING. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT PROBLEM WAS NOT COVERED UNDER A RECALL. *AK CONSUMER STATES VEHICLE HAS TO BE STARTED UNDER THE EMERGENCY START, IF STARTED IN PARK IT WILL NOT SHIFT OUT OF PARK, CONSUMER STATES ALSO WHILE DRIVING THERE ARE NO STOP LIGHTS. *SLC

CONSUMER STATES STEERING GEAR WAS EXCESSIVELY WORN, WHEN DRIVING AND STEERING WHEEL IS BEING TURNED IN EITHER DIRECTION, THERE IS A GRINDING NOISE.*JB