1997 MERCURY GRAND MARQUIS Complaints

COMPUTER HAS TO BE 'REFLASHED' EVERY 20,000 MILES APPROXIMATELY BECAUSE OF LOST DATA CONTROLLING ENGINE TIMING AND OPTIMUM AUTOMATIC SHIFT PERFORMANCE. THIS COULD LEAD TO EARLY ENGINE FAILURE.

LOW BEAMS TOO DIM TO DRIVE!! MUST USE HIGH BEAMS TO DRIVE SAFELY. WORST LIGHTING IN ANY CAR DRIVEN IN 40 YEARS

VEHICLE EXPERIENCED SUDDEN ACCELERATION CAUSING IT TO HIT A BUILDING WHEN PULLING INTO A PARKING SPACE. *YC

POOR DESIGN: RIGID, FRAME MOUNTED BRAKE LINE WAS IN CONTACT WITH UPPER AUTOMOBILE BODY. BRAKE LINE CRACKED DUE TO UPPER BODY MOVEMENT, CAUSING LOSS OF BRAKING ACTION WHILE DRIVING. REFERENCED IN RQ03-004

WHEN DRIVING 30 MPH OR ABOVE FRONT END VIBRATES OR SHAKES, BECOMES VERY DIFFICULT TO KEEP CONTROL OF THE STEERING WHEEL. THE CAR ALSO MAKES A POPPING SOUND WHEN MAKING SHARP TURNS. DEALER CANNOT IDENTIFY THE CAUSE OF THE PROBLEM. *AK *ML

WHILE DRIVING AT ANY SPEED AND GOING OVER A BUMP OR MAKING A TURN, THERE IS A LOUD NOISE COMING FROM UNDER THE VEHICLE. *AK

POPPING NOISE IN LOWER FRONT RIGHT AREA OF CAR. PROBLEM W/ ORIGINAL AND REPLACEMENT PARTS - CONTROL ARM AND ASSEMBLY REPLACED TWICE, STILL POPS. RIDING IN BROTHER'S 97 CROWN VIC. HE HAD SAME POPPING NOISE AND SAID HIS VEHICLE HAD A RECALL B/C OF IT. PLEASE LET ME KNOW WHAT YOU FIND.

WHEN APPROACHING A TURNING INTERSECTION, ATTEMPTING TO TURN LEFT, I ENDED UP CRASHING INTO A CONCRETE LIGHTPOLE. THE VEHICLE WAS TOTALLED. I SUFFERED MULTIPLE FRACTURES (I.E. CERVICAL/7 RIBS/PELVIS/RIGHT FEMUR/RIGHT TIBIA/RIGHT FIBULAR/RIGHT ANKLE. LEFT ANKLE WAS VIRTUALLY DESTROYED ("IN A MILLION PIECES" PER SURGEON). I WAS IN TRAUMATIZED FOR 3 WEEKS, IN CRITICAL CONDITION FOR A PORTION OF THAT TIME. I WAS THEN IN ACUTE CARE FOR A WEEK OR TWO, PREMATURELY DISCHARGED TO A NURSING HOME FOR 3 DAYS, AND READMITTED TO ACUTE CARE THROUGHT THE DELRAY HOSPITAL EMERGENCY ROOM. I WAS, AGAIN DISCHARGED ON JAN. 6TH. FOR ABOUT TWO WEEKS AND READMITTED TO A REHAB CENTER FOR AN ADDITIONAL 3 WEEKS. I'VE BEEN HOME FOR 3 WEEKS, NOW. I AM RECEIVING THERAPY AT HOME, AND WILL GRADUATE TO THERAPY AS AN OUT-PATIENT WHEN ABLE. I FACE HIP AND ANKLE REPLACEMENTS IN THE NEAR FUTURE. *AK

WHEN DRIVING AT ABOUT 60MPH STEERING BECOMES MORE UNCONTROLABLE. WHEN DRIVING THE VEHICLE JUMPS TO THE RIGHT. DEALER SAYS IT'S A DESIGN FLAW. *AK

CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH DOOR HINGES. HINGES ARE NOT STRONG ENOUGH TO HOLD VEHICLE OPEN. EVEN DURING FLAT INCLINES, THE DOORS FAIL TO REMAIN AJAR. THE MANUFACTURER HAS BEEN CONTACTED. *AK