1992 MERCURY GRAND MARQUIS Complaints

THE CONSUMER WAS CONCERNED THAT IF SHE WAS INVOLVED IN A REAR END COLLISION, THE VEHICLE WOULD CATCH ON FIRE. THE DEALER STATED A RECALL HAD BEEN ISSUED, BUT ONLY FOR POLICE VEHICLES. *AK THE CONSUMER IS AFRAID TO RIDE IN THE VEHICLE. (DAUGHTER MINNIE ORMEROD ON BEHALF OF MOTHER ROSALYN ORMEROD). *PH *JB

THE LIGHT SWITCH ASSEMBLY ON MY 1992 MERCURY GRAND MARQUIS THAT CONTROLS THE HEADLAMPS, TAIL AND BRAKE LIGHTS HAS FAILED TWICE WITHIN A 7 YEAR PERIOD REQUIRING FULL REPLACEMENT. WHEN THE FAILURE OCCURS, ALL BRAKE AND TAIL LIGHTS FAIL TO OPERATE AS WELL AS THE DASHBOARD LIGHTS.*AK

THE ENGINE DROPPED FROM THE VEHICLE, THE DEALER REFUSED TO LOOK AT THE VEHICLE, WHO STATED THE VEHICLE WAS TOO OLD AND HAD TOO MANY MILES. *JB

THE SPEEDOMETER SHOWS A MUCH LESS SPEED THAN ACTUAL SPEED TRAVELING. CONTACTED A COUPLE OF FORD DEALERSHIP WHO INFORMED ME THAT THEY DO NOT AND CANNOT FIX THIS PROBLEM AND I WAS REFERRED TO A LOCAL SPEED TEST SHOP. THE VEHICLE WAS TESTED ON A CERTIFIED MACHINE, THE TEST RESULTS WERE AS FOLLOWS (SPEEDOMETER INDICATION/ACTUAL VEHICLE SPEED): 25/30 30/37 35/43 40/50 45/54 50/60 55/66 60/72 65/80 ALSO, THE ODOMETER REGISTERS 95 MILES FOR EVERY 100 MILES TRAVELED. THE VEHICLE HAS ABOUT 103,000 MILES ON IT, AND THE MALFUNCTION HAS CAUSED FINANCIAL PROBLEMS (SPEED VIOLATION) AS WELL AS ENDANGERING SELF AND OTHERS WITHOUT EVEN BEING AWARE OF THE FACT THAT THE CAR IS TRAVELING AT DANGEROUS SPEEDS, ESPECIALLY ON 65 MPH AND 70 MPH EXPRESSWAYS. THE TEST SHOP INFORMED ME THAT THE SPEED DIFFERENTIAL INCREASES AT HIGHER SPEEDS AND COULD RESULT IN SPEEDS WAY OVER 30 MPH ABOVE THE SPEEDOMETER INDICATION.*JB

CONSUMER STATED THE TRANSMISSION WAS SLIPPING, ALSO LOST POWER IN THE ENGINE, ENGINE BEGIN TO SMOKE. TS

THE DIGITAL DASH DISPLAY DOES NOT LIGHT UP AND FORD SAYS THEY DO NOT MAKE THE PART TO REPAIR IT, ANYMORE. THEY SAY THEY ARE UNABLE TO REPAIR IT AND THEY CAN GIVE US NOTHING FOR THE CAR ON TRADE IN AS THEY CANNOT RESELL IT. WELL THEY SOLD IT TO US. ANYWAY, WE CAN'T DRIVE A CAR WITHOUT THE DISPLAY...NO SPEEDOMETER, NO FUEL INDICATOR, NO NOTHING..*AK

WHILE DRIVING, ANOTHER DRIVER SIGNALED CONSUMER INDICATING THERE WAS A FIRE COMING FROM UNDER VEHICLE. CONSUMER IMMEDIATELY PULLED OVER, GOT OUT OF VEHICLE AND SECONDS LATER VEHICLE EXPLODED.*AK *YH

CONSUMER STATES THAT WHILE DRIVING THE VEHICLE AT 40 MPH THE HEADLIGHTS WILL START TO GO ON AND OFF. CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING. NLM

I HAVE NOT EXPIERENCED A FAILURE TO MY CAR (EXCEPT THAT THE DRIVE TRAIN HAD TO BE REPLACED BEFORE 50,000 MILES). I AM SENDING THIS INFO. BECAUSE I DISCOVERED THAT THERE HAD BEEN A RECALL(NHTSA CAMPAIGN #99V124000). I WANT TO FIND A DEALER IN OR NEAR MY AREA TO REPLACE AND INSTALL A "NEW SPEED CONTROL DEACTIVATION SWITCH AND CONNECTOR SHELL) MY CAR WAS BOUGHT FROM A USED CAR AUTO SALES PLACE.,NOT AN ACTUAL MERCURY DEALER. CAN YOU PLEASE ADVISE ME ON HOW TO PROCEED IN HAVING THIS DEFECT TO MY CAR REPAIRED? YOUR HELP AND GUIDENCE IS APPRECIATED. SINCERELY, MRS. [XXX]. NLM PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

AIRBAG ALARM KEPT GOING OFF, AND THE AIRBAG LIGHT ILLUMINATED. TOOK VEHICLE TO A MECHANIC,AND MECHANIC DIAGNOSED CONNECTING CHIP IN AIRBAG NEEDED REPLACING.*AK *YH