1995 MERCURY GRAND MARQUIS Complaints

1995 MERCURY GRAND MARQUIS RECALL FOR SPEED CONTROL. CONSUMER STATES THAT THE DEALER HAS INFORMED HER THAT THE PART IS NOT AVAILABLE AND ALL THEY CAN DO FOR THE TIME BEING IS DISCONNECT THE PART. *KB

1995 MERCURY GRAND MARQUIS WITH SPEED CONTROL RECALL. CONSUMER STATES THAT SHE RECEIVED THE RECALL IN AUGUST 2007. SHE STATES THAT THE DEALER STATED THAT THE PARTS WOULD BE AVAILABLE IN DECEMBER NOW THEY WILL BE AVAILABLE IN FEBRUARY TO MAY 2008. *KB

TL*THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A SAFETY RECALL NOTIFICATION FOR THE VEHICLE SPEED CONTROL IN SEPTEMBER OF 2004. THE DEALER STATED THAT THE PART WOULD BE AVAILABLE THE FOLLOWING MONTH. AS OF JANUARY 16, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 124,000 AND THERE HAD BEEN NO FAILURE TO DATE. UPDATED 02-14-08. *KB UPDATED

MY 1995 MERCURY GRAND MARQUIS ODOMETER IS OVER 144K. I'VE EXPERIENCED INTERMITTENT FAILURE OF THE HEADLIGHT SWITCH, ESPECIALLY WHEN TEMPERATURE IS NEAR OR BELOW FREEZING. WHEN IT'S COLD OUTSIDE, AND THE VEHICLE HAS BEEN SITTING FOR A WHILE AND THEREFORE COLD WHEN I TURN ON THE HEADLIGHTS, I HAVE TO PLAY WITH THE SWITCH FOR THE HEADLIGHTS TO STAY ON. IT'S NOW TAKING LONGER AND LONGER FOR ME TO GET THE LIGHTS TO STAY LIT. I'VE ONLY EXPERIENCED ONE FAILURE WHILE DRIVING ON THE HIGHWAY, AFTER THE VEHICLE HAD BEEN DRIVEN FOR OVER 20 MINUTES. WHEN I FIRST PURCHASED MY VEHICLE, I REPLACED ALL 4 HEADLAMP BULBS BECAUSE THEY WERE TOO DIM. THE REPLACEMENTS DIDN'T RESOLVE THE PROBLEM. FROM WHAT I'VE READ, THE ROOT CAUSE OF THE PROBLEM IS THE PLASTIC COVERING ON THE HEADLAMPS. THE COMPOSITION OF THE PLASTIC BREAKS DOWN WITH AGE AND DISCOLORS, REDUCING THE BRIGHTNESS OF THE HEADLIGHTS. THIS DESIGN FAULT OF USING PLASTIC OVER GLASS IS A DANGEROUS SAFETY HAZARD. IF I CHANGE FROM LOW TO HIGH, MY HEADLIGHTS APPEAR TO ILLUMINATE THE ROAD WITHIN ALLOWABLE BRIGHTNESS, INCREASING VISIBILITY. DRIVING ON ROADS WITH INSUFFICIENT STREET LIGHTS IS DANGEROUS WITH ONLY THE LOW BEAM HEADLAMPS. I'VE CONSIDERED DRIVING WITH THE HIGH BEAMS AT ALL TIMES, TO ENSURE MY SAFETY, BUT HAVE QUESTIONED THE LEGALITY OF SUCH A CHOICE. THE NEWER VEHICLES TODAY SEEM TO BE SPORTING THOSE SUPER BRIGHT HEADLIGHTS, ARE EXTREMELY BLINDING TO THOSE WHO HAVE TO DRIVE IN FRONT OF OR IN THE OPPOSITE DIRECTION AS THEY BLIND YOU AS THEY GET CLOSER AND PASS YOU. THIS PAST FALL, I RECEIVED A RECALL NOTICE FOR THE CRUISE CONTROL IN MY GRAND MARQUIS. I TOOK THE VEHICLE INTO THE DEALERSHIP; THEY DISCONNECTED THE CRUISE CONTROL, TAPED THE ENDS OF THE WIRE, AND SENT ME ON MY WAY. I WAS TOLD THAT THE PARTS WOULD BE IN DURING Q4, AND THAT I WOULD RECEIVE A FOLLOW-UP LETTER TO COME BACK AND HAVE THE REPLACEMENT PART INSTALLED. WE ARE INTO Q1 OF THE NEXT YEAR, AND THERE HASN'T BEEN ANY FOLLOW-UP FROM FORD/MERCURY. *TR

1995 GRAND MARQUIS CAUGHT FIRE WHILE PARKED. CUSTOMER STATES THERE WAS NO WARNINGS ON WHY THE VEHICLE CAUGHT FIRE. DEALER TOLD HIM THAT HIS VEHICLE WAS NOT INCLUDED IN ANY OF THE RECALL FOR THIS VEHICLE. *KB THE CONSUMER STATED HE RECEIVED A RECALL NOTICE SHORTLY AFTER THE INCIDENT PERTAINING TO THE CRUISE CONTROL SWITCH. THE CONSUMER CONTACTED FORD, HOWEVER FORD STATED THERE WAS NOTHING THEY COULD DO. *TR

TL*THE CONTACT'S FATHER OWNED A 1995 MERCURY GRAND MARQUIS. WHILE DRIVING 60 MPH, THE DRIVER VEERED OFF THE ROAD AND DROVE OVER A 10-INCH GAP, WHICH FLATTENED THE PASSENGER SIDE FRONT AND REAR TIRES. THE FLAT TIRES CAUSED THE VEHICLE TO ROLLOVER AND LAND ON THE ROOF. AS A RESULT, THE ROOF CAVED IN AND KILLED THE DRIVER. THE CONTACT DID NOT KNOW WHO INSPECTED THE VEHICLE. THE CONTACT'S BROTHER BELIEVED THAT THE DEATH WAS DUE TO A MISSING PILLAR ON THE ROOF'S STRUCTURE. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE VIN APPEARED TO BE INVALID. THE ENGINE SIZE, POWERTRAIN, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 400.

I PURCHASED MY 1995 MERCURY GRAND MARQUIS USED IN JUNE OF 2005. I'VE HAD INTERMITTENT PROBLEMS WITH THE HORN SINCE THEN. LAST SUMMER, I REPLACED THE HORN BECAUSE ONE OF THE 2 TONES HAD FAILED. UPON REMOVAL OF THE ORIGINAL HORNS, IT WAS DISCOVERED THAT THE HORNS HAD SEVERE CORROSION, AND COULD NOT BE REUSED. I PURCHASED 2 NEW HORNS, AND HAD THEM INSTALLED. IF I PRESS THE HORN BUTTON ON THE STEERING WHEEL FOR MORE THAN 5 SECONDS, THE HORN SHORTS OUT THE FUSE, AND I'M LEFT WITH NO HORN ON THE HIGHWAY. I DRIVE 23.5 MILES EACH WAY TO WORK, IN HEAVY HIGHWAY TRAFFIC, AND THE LOSS OF MY HORN IS EXTREMELY DANGEROUS WHEN YOU ARE AROUND DRIVERS WHO DON'T CHECK BEFORE CHANGING LANES. IN THE PAST YEAR, I HAVE REPLACED THE FUSE 6 TIMES. I AM AGAIN LEFT WITH ONLY 1 OF 2 TONES ON THE HORN, AND WILL NEED TO REPLACE THE HORNS AGAIN. IT APPEARS THAT THE LOCATION OF THE HORN UNDER THE ENGINE BEHIND THE FRONT BUMPER IS A CONTRIBUTING FACTOR TO THE CORROSION PROBLEM. IS THERE ANYTHING AVAILABLE TO RELOCATE THE HORN TO THE TOP OF THE FIREWALL? ALSO THERE APPEARS TO BE A FACTORY INSTALLED ALARM IN THIS VEHICLE, BUT WE HAVE BEEN UNABLE TO LOCATE THE MASTER CODE WITHIN THE VEHICLE TO RESET THE CODE TO BE ABLE TO USE THE ALARM. ANOTHER PROBLEM WE HAVE BEEN HAVING IS THAT THE WINDSHIELD WASHER SWITCH IS SENSITIVE, AND DOESN'T ALWAYS WORK. WE HAVE TO PLAY WITH THE SWITCH, ROCKING IT BACK AND FORTH TO GET THE WASHER FLUID TO PUMP. IN ADDITION, THE FLUID FREEZES IN THE WINTER, IF YOU DON'T USE THE SUPER DUTY ANTI FREEZE SOLUTION. WHEN THIS HAPPENS, THERE IS A MAJOR PROBLEM DRIVING TO WORK DURING OR AFTER A SNOW STORM, DUE TO ROAD SPLATTERED ON THE WINDSHIELD. I HAVE BEEN KNOWN TO PULL OVER ON THE SIDE OF THE ROAD TO THROW SNOW ON THE WINDSHIELD TO CLEAN THE SALT OFF OF THE WINDOWS. THIS IS DANGEROUS IN RUSH HOUR TRAFFIC, WHEN THE BREAK DOWN LANE IS TURNED INTO A TRAVEL LANE. *JB

STEERING BOX SEAL LET GO, CAUSING ME TO LOSE STEERING. DID THIS TWICE IN 2 WEEKS. SEALS IN THE GEARBOX ARE VERY COMMON. HAPPENED WHEN I STARTED THE CAR AND STARTED TO DRIVE AND THE SEAL WENT BOTH TIMES. *NM

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED OUTSIDE OF THE GARAGE, THERE WAS A STRONG ODOR OF SMOKE PRESENT. THE CONTACT WENT OUTSIDE TO DETERMINE THE ORIGIN OF THE SMOKE AND DISCOVERED THE FRONT OF THE VEHICLE ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS ALERTED AND EXTINGUISHED THE FIRE. AFTERWARDS, THE FIRE DEPARTMENT INSPECTED THE VEHICLE AND DETERMINED THE FIRE ORIGINATED AT THE ENGINE COMPARTMENT. THE VEHICLE SUSTAINED EXTENSIVE FIRE DAMAGE. THE MANUFACTURER WAS ALERTED. *AK THE CONSUMER STATED THAT HE RECEIVED A RECALL LETTER PERTAINING TO CRUISE CONTROL WHICH WAS THE CAUSE OF THE FIRE. THE CONSUMER CONTACTED THE MANUFACTURER INFORMED THEM OF THE RECALL NOTICE AND IN TURN THE MANUFACTURER ASKED THEM TO CONTACT THE INSURANCE COMPANY WHICH ALREADY COMPENSATED THE CONSUMER FOR THE VEHICLE. THE CONSUMER PROVIDED PHOTOS AND THE RECALL NOTICE FOR THE VEHICLE. UPDATED 09/18/07 *TR

VEHICLE WAS IN FOR ROUTINE MAINTENANCE AND A GENERAL INSPECTION WAS BEING DONE PRIOR TO A FAMILY TRIP. THE FRAME OF THE VEHICLE WAS FOUND TO BE "EXTREMELY" RUSTED ABOUT 6 INCHES BACK FROM THE FRONT TIRES ON BOTH SIDES OF THE VEHICLE (DIRECTLY BELOW THE FRONT DOOR HINGE AREA OF THE VEHICLE). THE LOWER CHANNEL OF THE FRAME WAS COMPLETELY RUSTED AND GONE ON THE DRIVER SIDE AND EVEN WORSE ON THE PASSENGER SIDE (THE SAME LOCATION ON BOTH SIDES). THE VEHICLE WAS DEEMED TO BE COMPLETELY UNSAFE TO DRIVE AND WAS TAKEN OFF THE ROAD AND PARKED. THIS IS AN EXTREMELY DANGEROUS AND POTENTIALLY LETHAL FAILURE. COMPLETE REPLACEMENT OF THE FRAME SEEMS THE ONLY REMEDY TO CORRECT THIS FAILURE. THE VEHICLE IS IN OTHERWISE GREAT SHAPE AND SHOWS NO SIGN OF OTHER BODY RUST PROBLEMS. FILING THIS COMPLAINT IS THE ONLY ACTION TAKEN AT THIS TIME TO CORRECT THE FAILURE. THE VEHICLE HAS BEEN REMOVED FROM OPERATION DUE TO SAFETY REASONS. *NM