1997 MERCURY GRAND MARQUIS Complaints

I WAS DRIVING MY FATHER'S 1997 MERCURY GRAND MARQUIS LS AT 35 MPH. I NOTICED A CAR PULL UP BESIDE ME WITH THE DRIVER WAIVING FRANTICALLY. I ROLLED DOWN MY WINDOW AND HE TOLD ME MY CAR WAS "POURING WATER". I LOOKED AT THE TEMPERATURE GAUGE AND IT HAD RISEN. MANAGED TO MAKE IT THE FIVE OR SO BLOCKS TO THE HOUSE AND RAISED THE HOOD. STEAM CAME OUT. FILLED WITH WATER AND TOOK TO A LOCAL SHOP ON MONDAY MORNING TO FIND OUT THE CAR HAD A CRACKED INTAKE MANIFOLD. REPAIR BILL FOR INTAKE WAS $800 WITH MORE TO COME AS NOW IT HAS NOISY LIFTERS. THERE WAS A RECALL AND CLASS ACTION SUIT AS MY 1997 COUGAR HAD 3 INTAKES REPLACED, ONE THE MANUFACTURER REIMBURSED UNDER RECALL. THEY WOULD NOT PAY FOR THE OTHER TWO BUT THEY SENT ME THE SAME FAULTY PART ON THE SECOND GO ROUND. ON MY CAR AND THIS GRAND MARQUIS, MILEAGE WAS RIGHT AT 80,000 ON FIRST OCCURRENCE. MY PARENTS NEVER RECEIVED A RECALL LETTER ON THIS CAR BUT DID RECEIVE NOTICE OF THE CLASS ACTION SUIT. THE KEPT THE NOTICE OF THE SUIT IN THEIR FILE BUT DID NOT RESPOND AS THEY NEVER RECEIVED A RECALL LETTER AND THOUGHT THEIR VEHICLE WAS NOT INCLUDED. THE MANUFACTURER STATES THEY "CANNOT HELP". THE RECALL WAS FOR SEVEN YEARS, UNLIMITED MILEAGE FROM FEB 2008. FORD MOTOR COMPANY SHOULD MAKE GOOD ON THEIR FAULTY PARTS REGARDLESS. IN CERTAIN INSTANCES AND DEPENDING ON WHERE YOU ARE WHEN IT HAPPENS, THE RESULTS COULD BE DEVASTATING, NOT TO MENTION THE BILL FOR ALL THE REPAIRS. BELIEVE ME, ON BOTH CARS, REPAIRS DID NOT STOP AT THE REPLACING OF THE INTAKE. PLEASE HELP!! *TR

THE 1997 MERCURY GRAND MARQUIS HAD STARTED RUNNING A LITTLE ROUGH, AND BEING ON A VERY FIXED INCOME I HOPED AND PRAYED NOTHING WAS TOO BADLY WRONG WITH IT. THE MANIFOLD FAILED ON THE WAY TO THE REPAIR SHOP AND I LOST ALL THE COOLANT FROM THE CRACKED PLASTIC MANIFOLD. I HAD TO REPLACE THE DEFECTIVE MANIFOLD,DUE TO THE 3 INCH CRACK IN IT AND ALL THE RELATED GASKETS AND PERIPHERAL EQUIPMENT. I STILL HAVE THE MANIFOLD AND THE OUTRAGEOUS BILL THAT WENT WITH IT!!!!!!! *TR

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. WHILE PULLING INTO THE DRIVEWAY BETWEEN 1-5 MPH, THE ENGINE REVVED AND ACCELERATED WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL. THE VEHICLE CRASHED THROUGH THE GARAGE WALL. THE CONTACTS WIFE WAS PINNED TO ANOTHER VEHICLE ALREADY IN THE GARAGE. HER RIGHT ARM, BOTH KNEES, AND BOTH HIPS WERE INJURED. SHE HAD A CUT ABOVE HER LEFT EYE, WHICH WAS CLOSED COMPLETELY. A POLICE REPORT WAS FILED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 190,000. UPDATED 04/16/08 *BF MCKINNEY INCIDENT REPORT. UPDATED 04/16/08 *TR

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER STATED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL DECEMBER OF 2007; HOWEVER, THEY DISCONNECTED THE WIRING HARNESS. WHEN DECEMBER ARRIVED, THE DEALER STATED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL MARCH OF 2008. WHEN MARCH ARRIVED, THE DEALER STATED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL JUNE OF 2008. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 98,000. UPDATED 04/14/08. *LJ THE CONSUMER STATED VEHICLE WAS REPAIRED BY DEALER WITHIN 1 WEEK OF THE COMPLAINT. UPDATED 04/11/08 *TR

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. WHILE PULLING INTO THE GARAGE, THE VEHICLE BEGAN SMOKING BECAUSE THE RADIATOR FLUID WAS LEAKING ONTO THE ENGINE. THE DEALER STATED THAT THE MANIFOLD CRACKED AND NEEDED TO BE REPLACED. THE CONTACT HAS THE CRACKED MANIFOLD. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 65,000.

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. WHILE STUCK ON ICE AT 1 MPH. THE CONTACT SLID INTO A CURB AND BRAKE FLUID LEAKED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE BRAKE LINE WAS CORRODED AND CAUSED THE FAILURE. PRIOR TO THE FAILURE, THE VEHICLE'S MAINTENANCE WAS UP-TO-DATE. THE ELECTRICAL INSTRUMENT PANEL PARKING BRAKE LIGHT ILLUMINATED; HOWEVER, THE PARKING BRAKE WAS OPERATING NORMALLY. THE CONTACT STATED THAT THERE SHOULD BE A WARNING INDICATOR LIGHT DIRECTLY RELATED TO THE ACTUAL BRAKE FAILURE. FORD WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY APPRECIATED HER SUGGESTION. THEY FURTHER STATED THAT IT COULD POSSIBLY HELP IN THE DESIGN OF FUTURE VEHICLES. THE CONTACT DID NOT KNOW IF THE VEHICLE HAD ANTILOCK BRAKES. THE FUEL SYSTEM WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 39,900 AND CURRENT MILEAGE WAS 39,965. UPDATED 03-18-08 *BF

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. THE SPEED CONTROL WAS DISCONNECTED AND THE CONTACT IS DISSATISFIED THAT THE PARTS FOR THE REPAIR ARE STILL UNAVAILABLE. EACH TIME HE CALLS FORD, THEY GIVE HIM A DIFFERENT TIME AS TO WHEN THE PARTS WILL ARRIVE. THE CONTACT IS DISABLED AND NEEDS THE CRUISE CONTROL FEATURE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 48,200.

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A FORD SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. THE SPEED CONTROL SWITCH WAS DISCONNECTED AT THAT TIME. HE SPOKE WITH THE DEALER TWICE, BUT THE PART WAS STILL UNAVAILABLE. COMPLAINT NUMBER 1400372637 WAS FILED WITH THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE, POWERTRAIN, AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 46,000. UPDATED 3/11/08 *CN THE CONSUMER STATED THE DEALER INFORMED HER THE PART WOULD BE AVAILABLE, HOWEVER THE VEHICLE IS NOT FIXED AS OF YET. THE CONSUMER STATED THE PART STILL IS NOT AVAILABLE. UPDATED 03-11-08 *TR

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. THE SWITCH WAS DISCONNECTED AT THAT TIME. HE IS REQUESTING THAT FORD GIVE HIM AN APPROXIMATE DATE AS TO WHEN THE PARTS WILL BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 48,000. UPDATED 03-04-08 *BF

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. THE CRUISE CONTROL SWITCH WAS DISCONNECTED, BUT HE HAS NOT RECEIVED ANY UPDATES REGARDING A REPAIR DATE. THE CONTACT IS DISSATISFIED ABOUT THE LENGTH OF TIME FOR THE REPAIR. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 283,000.