1997 MERCURY GRAND MARQUIS Complaints

PER YOUR REQUEST, OUR CRUISE CONTROL WAS DISCONNECTED IN SEPT OF 2007..WE STILL CANNOT GET THE NEW PART.... *TR

VEHICLE HAS ONLY 60,000 MILES JUST BOUGHT THE CAR. ONE EVENING CAR LOST ALL ANTIFREEZE INTAKE MANIFOLD HAD CRACKED . THERE IS NO RECALL ON THE GRAND MARQUIS . BUT EVERY FORD BUILT WITH THE SAME INTAKE HAS BEEN RECALLED. THE NEW PART COST 230 AND IS BUILT DIFFERENTLY OBVIOUSLY BECAUSE THE ORIGINAL IS A FAULTY SETUP. *TR

EXTENDED DELAY IN PROVIDING REPAIRS REQUIRED IN RECALL NOTIFICATION. - IN AUGUST OF 2007 I RECEIVED A RECALL NOTIFICATION 05S28 TO REPLACE A FUSED HARNESS IN THE SPEED CONTROL DEACTIVATION SWITCH CIRCUIT ON MY 1997 MERCURY GRAND MARQUIS. WHEN I CALLED THE DEALER TO SCHEDULE THE REPAIR, I WAS TOLD THAT PARTS WOULDN'T BE AVAILABLE UNTIL JANUARY DUE TO A LACK OF PARTS. WHEN I CALLED IN MID-JANUARY I WAS TOLD THAT PARTS WILL NOT BE AVAILABLE UNTIL SOMETIME POSSIBLE IN APRIL. I BELIEVE THAT FORD MOTOR COMPANY AFTER HAVING NOTIFIED EVERYONE TO COME IN AND HAVE THEIR CRUISE CONTROL DISCONNECTED, BELIEVE THAT THEY NO ARE SUBJECT TO ANY LIABILITY AND FOR ECONOMIC REASONS HAVE DELAYED MAKING THE PARTS AND PROCEEDING WITH THIS REPAIR. FORD MOTOR COMPANY SHOULD INCUR A SIGNIFICANT FINANCIAL PENALTY TO ENCOURAGE THEM TO TAKE THIS RECALL NOTIFICATION SERIOUSLY. *TR

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007, AND IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER INFORMED HIM THAT THE PARTS WOULD BE UNAVAILABLE UNTIL DECEMBER OF 2007. THE CONTACT CALLED AGAIN IN DECEMBER AND THE DEALER STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CRUISE CONTROL SWITCH HAS NOT BEEN DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE ENGINE SIZE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 45,000. UPDATED 03-04-08 *BF UPDATED 03/04/08 *TR

SUDDENLY THE BRAKE WARNING LIGHT CAME ON WHILST ON HIGHWAY. I HAD CHECKED THE FLUID TWO WEEKS PRIOR AND IT WAS FINE. DIAGNOSED AS BRAKE ABRASION OF THE FRONT BRAKES. *TR

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL: CRUISE CONTROL) IN AUGUST OF 2007. AS OF JANUARY 9, 2008, THE PARTS ARE STILL UNAVAILABLE. THE DEACTIVATION SWITCH WAS DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 115,000. UPDATED 02-14-08. *KB

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. IN THE COURSE OF A YEAR, THE VEHICLE LEAKED ANTI-FREEZE SPORADICALLY. JUST RECENTLY, THE MANIFOLD CRACKED COMPLETELY AND PREVENTED THE VEHICLE FROM HOLDING ANY ANTI-FREEZE. THE VEHICLE IS CURRENTLY AT THE DEALER AND THE REPAIR WILL COST $600. THE DEALER STATED THAT NO RECALLS WERE AVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 90,000. UPDATED 01/29/08 *BF UPDATED

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CURRENT MILEAGE WAS 140,000 MILES. THE CONTACT STATED THAT THERE WAS A CRACK IN THE INTAKE MANIFOLD. THE VEHICLE, AS A RESULT, LEAKED ANTIFREEZE AND ENGINE OIL. THE VEHICLE WAS REPAIRED AT THE COST OF THE CONTACT. THE FAILURE MILEAGE WAS 130,000 MILES.

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER FOR THE VEHICLE SPEED CONTROL CONTROL. WHEN THE DEALER DISCONNECTED THE DEACTIVATION SWITCH, THEY ALSO DISCONNECTED THE HORN. THE DEALER STATED THAT THE FEE TO RECONNECT THE HORN WAS $45.00; HOWEVER, THE DEALER DIDN'T REQUIRE THE CONTACT TO PAY THE FEE. FORD IS UNABLE TO GIVE THEM A DATE WHEN THE PARTS FOR THE VEHICLE SPEED CONTROL WILL BE AVAILABLE. THE FAILURE MILEAGE WAS 90,000, AND THE CURRENT MILEAGE WAS 100,000. UPDATED 02-25-08 *BF

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID NUMBER 07V336000) IN AUGUST OF 2007. AS OF DECEMBER 26, 2007, THE DEALER HAD NOT DISCONNECTED THE VEHICLE SPEED CONTROL OR REPAIRED THE VEHICLE. THE RECALL PARTS WERE UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 153,000. UPDATED 01-29-08. *KB