2009 MERCURY MILAN Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER (METRO FORD, 2860 S NOLAND RD, INDEPENDENCE, MO 64055) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF BRAKE PRESSURE. THE BRAKE PEDAL TRAVELED TO THE FLOOR, SO THE CONTACT HAD TO APPLY FORCE TO PUMP THE BRAKE PEDAL AS THE VEHICLE WENT THROUGH A RED LIGHT. THE DEALER (FLAMMER FORD OF SPRING HILL, 3335 COMMERCIAL WAY, SPRING HILL, FL 34606, (352) 686-8255) WAS NOTIFIED. THE CONTACT, A MECHANIC, DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT FAILED TO FUNCTION AND NEEDED TO BE REPLACED. THE MANUFACTURER ISSUED TWO TECHNICAL SERVICE BULLETINS ON THE BRAKES, BUT THERE WAS NO RECALL ISSUED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE16017 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

SAFETY RECALL NOTICE16S26 / NHTSA RECALL 16V-384 TAKATA RECALL RECEIVED A LETTER STATING RECALL REPLACEMENT IS DELAYED AGAIN AND REMEDY PARTS ARE UNAVAILABLE. FORD IS ADVISING NOT TO ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT. THIS IS UNACCEPTABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GOSCH FORD HEMET AT (951) 396-7250 (436 CARRIAGE CIR, HEMET, CA 92545) AND RACEWAY FORD AT (800) 286-9861 (5900 SYCAMORE CANYON BLVD, RIVERSIDE, CA 92507) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL RECEIVED NOTICE ALMOST A YEAR AGO AND STILL NO PARTS AVAILABLE. UNABLE TO USE FRONT SEAT

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (VISION FORD LINCOLN HYUNDAI (1500 S. WHITE SAND BLVD, ALAMOGORDO, NM 88310) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE BEEN HAVING AN ONGOING ISSUE WITH MY BRAKING SYSTEM ON THE 2009 MERCURY MILAN. IT USUALLY STARTS AS HAVING TO ACTIVATE THE BRAKES FAIRLY QUICKLY (EITHER SLAMMING ON THE BRAKE IN EMERGENCY, OR STOPPING OVER A DIRT ROAD OR SLOWING OVER A SPEED BUMP). THE BRAKE PEDAL WILL ACTIVATE THE ABS (PUMP 3-4 TIMES) AND DEPRESS CLEAR TO THE FLOOR WITHOUT ACTUALLY STOPPING THE VEHICLE. THEN IMMEDIATELY AFTER AND UNTIL I HAVE THE BRAKE LINES BLED THERE IS 0 PRESSURE IN MY BRAKE PEDAL (PEDAL CONTINUES TO GO TO FLOOR WITHOUT COMPLETELY STOPPING THE CAR). I RECENTLY HAD THE MASTER BRAKE CYLINDER REPLACED WHICH ONLY CORRECTED THE PROBLEM FOR A SHORT TIME AND HAVE JUST HAD TO TAKE IT BACK TO THE SHOP FOR THE SAME ISSUE. THEY TOLD ME EVERYTHING "SEEMS FINE" AND THEY CAN'T FIND ANOTHER ISSUE WITH THE SYSTEM. CLEARLY THIS IS A SAFETY RISK AND FORD NEEDS TO DO A RECALL ON THIS ISSUE!

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17VS01000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. GANLEY FORD WEST (16100 LORAIN AVE, CLEVELAND, OH 44111, 216-941-9800) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 17,589. PARTS DISTRIBUTION DISCONNECT.

BRAKE PEDAL GOES SOFT AND CAR FAILS TO STOP OR TAKES PROLONGED TIME TO COME TO A STOP. IF YOU PUMP BRAKE PEDAL REPEATEDLY THE PEDAL WILL STIFFEN BUT GRADUALLY GOES TO THE FLOOR. THE CAR HAS BEEN TO THE DEALER SPECIFICALLY FOR THIS PROBLEM AT LEAST TWICE WITH NO RESOLUTION. RECENTLY HAD DEALER INSTALL NEW BRAKE FRONT AND REAR AND THIS HAS NOT ABATED THE PROBLEM. PRINTED DOCUMENTATION FROM NHTSA WEBSITE AND MADE THE DEALERSHIP AWARE OF THE NHTSA INVESTIGATION. DEALERSHIP PERSONNEL STATED THEY WERE AWARE OF THE ISSUE BUT NOTHING FORMAL HAS BEEN ISSUED FROM FORD MOTOR COMPANY. BRAKING PROBLEM HAS BEEN ONGOING BUT PERIODIC FOR ALMOST A YEAR. LATEST OCCURRENCE WAS THREE TIMES ON MON 12/04/17.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) OVER A YEAR AGO. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BAYWAY LINCOLN, 12333 GULF FWY, HOUSTON, TX 77034 (281) 929-6500) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER STATED THAT OWNERS WOULD RECEIVE A SECOND NOTICE WHEN PARTS BECAME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.