2010 MERCURY MILAN Complaints

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE REAR DRIVER SIDE BRAKE LIGHT WOULD FLICKER ON AND OFF OR WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,700 AND THE CURRENT MILEAGE WAS 40,200.

THE PROBLEM STARTED ALMOST A YEAR AGO BUT DID NOT SEEM TO OCCUR ALL THE TIME. FROM TAKE OFF, THE CAR WOULD STALL AND THEN RE-ENGAGE WITH GUSTO. UP UNTIL THE OTHER DAY THE CAR LOST ALL POWER BUT WAS IDLING. I WAS ABLE TO MOVE TO THE SHOULDER OF THE ROADWAY, ATTEMPTED TO LISTEN TO WHAT I HEARD AND THOUGHT IT WAS A BAD GAS ISSUE AND NOTICED THE WRENCH AND ENGINE LIGHTS WERE ON. I TURNED THE VEHICLE OFF AND THEN RESTARTED TO HAVE FULL GAS PEDAL RESPONSE BUT THE ENGINE LIGHT STAYED ON. I PROCEEDED DOWN THE ROAD TO THE INTERSTATE BUT DECIDED TO GET SOME FUEL (3/8 OF A TANK EXISTED) AND SOME FUEL ADDITIVE. THE CAR STOPPED AND STARTED WITHOUT AVAIL, AS I ENTERED THE INTERSTATE 30 RAMP THE VEHICLE LOST ALL POWER AGAIN. I PULLED TO THE SHOULDER AND REPEATED THE PREVIOUS RESTART. I CALLED LANDERS FORD IN BENTON, AR AND TOLD THEM THE ISSUE AND WOULD BE BRINGING THE CAR INTO THE FACILITY. NOT WANTING TO GET BACK ONTO THE INTERSTATE AND POSSIBLY CAUSING A WRECK OR TRAFFIC BLOCKAGE, I DROVE USING THE OUTER ROAD, THE ISSUE OCCURRED AT LEAST TWICE WHILE EN-ROUTE. THIS IS A CONTINUING PROBLEM AS MY GOOGLE SEARCH REVEALED AND COULD BE A MAJOR HIGHWAY SAFETY ISSUE FOR SOMEONE LIVING WITHIN THE MAJOR AREAS OF AMERICA. I HAVE CONTACTED FORD, THE ATTORNEY GENERAL, AND THE BBB. THE ELECTRONIC THROTTLE BODY IS NOT SOMETHING THAT SHOULD NEED REPLACEMENT WITH NEWER VEHICLES AND MUST BE A KNOWN ISSUE BECAUSE IT IS LISTED AS "NOT COVERED" UNDER THE VEHICLE WARRANTY! *TR

WHILE DRIVING, THE THROTTLE WOULD LOSE THE ABILITY TO SEND FUEL TO THE MOTOR THUS CAUSING NO ACCELERATION ABILITY. I WAS REQUIRED TO PULL OFF OF THE ROAD AND TURN THE VEHICLE OFF AND RESTART IT. THE CHECK ENGINE LIGHT AND THROTTLE LIGHT CAME ON. THE VEHICLE NEEDED AN NEW ELECTRONIC THROTTLE BODY. *TR

I WAS ENTERING THE INTERSTATE AT 60 MPH WHEN MY CAR JERKED, AND LOST RESPONSE OF THE ACCELERATION. THE THROTTLE CONTROL/TRANSMISSION AND CHECK ENGINE LIGHT CAME ON, SO I RESTARTED THE CAR AND ONLY THE CHECK ENGINE LIGHT REMAINED. I WAS ABLE TO EXIT THE INTERSTATE AND TOOK MY CAR TO A AUTO STORE TO RUN A CHECK, WAS TOLD THE THROTTLE ACTUATOR CONTROL SYSTEM WAS AT FAULT. NOTICED THAT THIS IS A PROBLEM THAT MANY OWNERS OF THIS YEAR MAKE AND MODEL HAVE. HOPEFULLY MERCURY WILL RECALL THIS PART. *TR

I WAS ENTERING THE INTERSTATE AT 50 MPH WHEN MY CAR JERKED, AND LOST BOTH ACCELERATION AND POWER. THE THROTTLE CONTROL/TRANSMISSION AND CHECK ENGINE LIGHT CAME ON, SO I RESTARTED THE CAR AND ONLY THE CHECK ENGINE LIGHT REMAINED. I WAS ABLE TO EXIT THE INTERSTATE AND TOOK MY CAR TO A AUTO STORE TO RUN A CHECK, WAS TOLD THE THROTTLE ACTUATOR CONTROL SYSTEM WAS STUCK CLOSED. *TR

I WAS DRIVING DOWN THE INTERSTATE A COUPLE OF WEEKENDS AGO AND ALL OF A SUDDEN MY CRUISE CONTROL SHUT OFF AND I HAD NO THROTTLE RESPONSE. I PULLED OVER AND THE ENGINE SPUTTERED VERY BADLY. AFTER TURNING THE ENGINE ON AND OFF, I MADE IT TO MY DESTINATION. WHEN I WAS COMING BACK ON SUNDAY, THIS PRECEDED TO HAPPEN TWO MORE TIMES TO ME. ONCE WHEN I WAS IN THE MIDDLE LANE OF A HEAVY TRAFFIC LOCATION. I COULDN'T ACCELERATE OR DO ANYTHING BESIDES BREAK AND AVOID AN ACCIDENT, WHICH WAS VERY CLOSE. I AM LUCKY THAT NO ONE GOT HURT BUT IT BECAME VERY EVIDENT THAT THERE WAS SOMETHING WRONG WITH THE THROTTLE IN THIS CAR. AFTER RESEARCHING IT MORE, I STARTING READING SOME OF THESE SAME COMPLAINTS, AND THE FORD MECHANIC I TOOK IT TO EVEN SAID THIS ISN'T THE FIRST OR EVEN THE SECOND TIME HE HAS HEARD OF THIS FAILING ON THE 2010 MILAN. HE CLAIMED THAT WAS DUE TO THE ELECTRONIC THROTTLE BOTTLE AND BELIEVED IT WAS FROM A DEFECTIVE UNIT ON MOST UNITS (GOOD TO KNOW THE PROBLEM EXCEPT IT WASN'T COVERED UNDER WARRANTY, NOT RECALLED, AND COST ME $500). AFTER HEARING THIS, THERE IS NO WAY THAT THIS CAN NOT BE RECALLED AND FIXED ON EVERY MILAN THAT HAS THIS SAME UNIT WITH THE SAME SERIAL NUMBER. I DON'T KNOW IF ANY ACCIDENTS HAVE OCCURRED DIRECTLY FROM THIS PROBLEM BUT I WAS CLOSE TO ONE THAT DEFINITELY WOULD HAVE COST SOME PEOPLE SOME LIVES. I AM SURE IF THIS IS A DEFECTIVE UNIT IT WILL DEFINITELY CAUSE ONE SOON. *TR

STARTED VEHICLE AND NOTICED CAR JERKING AND NOT ACCELERATING CORRECTLY. I WAS STOPPED AT LIGHT APPROX 1/3 MILE FROM START AND CAR DIED AT LIGHT , CAR RESTARTED AND MADE LEFT TURN ONTO BUSY FREEWAY AND CAR HEISITATED AND STATED JERKING AGAIN WITH NO ACCELERATION. MOVED TO SHOULDER OF ROAD AND CALLED AAA TO HAVE CAR TOWED....UNSAFE AND UNABLE TO CONTINUE DRIVE HOME...15 MILES AHEAD. FORD SERVICE PULLED CODE P2111 FROM DASHBOARD LIGHTS AND SAID THROTTLE BODY WAS SHOT...AT 38000 MILES. NO RECOURSE FROM FORD OUT OF WARRANTY 2000 MILES . I WAS CHARGED 198.55 LABOR AND 137.80 PARTS...TOTAL WITH TAX 347.96. THEY REPLACED PART WITH A NEW PART NUMBER ...OBVIOUSLY THEY KNOW THIS IS A DEFECTIVE PART....NO CUSTOMER COMPENSATION. *TR

I HAVE HAD THREE INSTANCES OF THE CAR DECELERATING AND STALLING AT HIGH SPEEDS. THE MOST RECENT INCIDENT OCCURRED TWICE ON 7/26/12 WHILE DRIVING 65 MPH ON THE EXPRESSWAY THE CAR QUICKLY DECELERATED AND WOULD NOT ACCELERATE. THE THROTTLE LIGHT APPEARED THE FIRST TIME AND AFTER TURNING THE ENGINE OFF, THE CAR STARTED AGAIN; HOWEVER IT OCCURRED A SECOND TIME. I HAD TO HAVE THE CAR TOWED 35 MILES TO THE DEALERSHIP. THIS IS VERY DANGEROUS AND COULD HAVE RESULTED IN A SERIOUS COLLISION DURING RUSH HOUR TRAFFIC WITH CARS AND TRUCKS TRAVELING AT HIGH SPEEDS. I WAS FORTUNATE ENOUGH TO BE IN THE RIGHT LANE WITH EASY ACCESS TO THE SHOULDER HOWEVER, A TRUCK CARRYING A HEAVY LOAD HAD TO SWERVE TO PREVENT REAR ENDING ME. I HAVE SEEN OTHER COMPLAINTS OF THIS SAME PROBLEM ON THE INTERNET AND THE DEALERSHIP HAS ACKNOWLEDGED OTHER REPAIRS ON THE THROTTLE BODY OF THIS MAKE AND MODEL. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 41,000.

DRIVING CAR SLOWS AND JERKS PRESS GAS NOTHING HAPPENS. PULL OVER CAR JERKS I CUT IT OFF AND RESTART THE ENGINE. WORKS FINE FOR A FEW MOMENTS THEN STARTS AGAIN. REPEATED THIS PROCESS 6 TIMES. MADE IT TO THE FORD DEALER THEY REPLACED A THROTTLE SENSOR. WORKED FINE AFTER THAT. THEN I TRADED IT. *TR