2009 MERCURY MILAN Complaints

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKE PEDAL FELT SPONGY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,001.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STIVERS FORD LINCOLN 4000 EASTERN BLVD, MONTGOMERY, AL 36111 (334) 613-5000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/01/17*LJ *JS

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AFTER AN ANTI-LOCK-BRAKE-ASSISTED BRAKING MANEUVER, ON BOTH WET AND DRY ROAD SURFACES, THE BRAKE PEDAL GOES SOFT, AND REQUIRES EXTRAORDINARY PRESSURE TO ACTIVATE THE BRAKES. I HAVE EXPERIENCED THIS PROBLEM ON BOTH WET ROAD SURFACES (FOR EXAMPLE, DURING OR AFTER RAIN) AND DRY ROAD SURFACES (FOR EXAMPLE, ROUGH SURFACES OR OTHER IRREGULARITIES IN THE ROAD). THIS PROBLEM HAS BEEN OCCURRING REGULARLY FOR ABOUT A YEAR. WHILE THE ANTI-LOCK BRAKES AREN'T USED REGULARLY WHILE DRIVING, THE 5-6 TIMES THEY HAVE BEEN ACTIVATED IN THIS TIME FRAME HAVE INCURRED THE PROBLEM. AFTERWARDS, I HAVE TO APPLY MUCH MORE PRESSURE TO THE BRAKE PEDAL TO GET THE CAR TO STOP. THIS HAPPENS DURING NORMAL STOP-AND-GO TYPE SITUATIONS ON BOTH WET AND DRY ROAD SURFACES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE TROPICAL FORD DEALER (9900 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837), BUT WAS NOT REPAIRED DUE TO LACK OF PARTS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ UPDATED 10/26/2017*JS

LETTER FROM CONGRESSMAN LOSBIONDO ON BEHALF OF CONSTITUENT RE 2009 MERCURY MILAN AIRBAG RECALL AND NOT BEING ABLE TO GET IT FIXED. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONBLE OF TIME TO BE COMPLETED. THE CONSUMER WAS ADVISED THE PARTS WERE UNAVAILABLE *JS

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. WHILE ATTEMPTING TO BRAKE AT 3 MPH, THE BRAKE PEDAL DROPPED INDEPENDENTLY 1-2 INCHES AND THE VEHICLE TOOK AN EXCESSIVE AMOUNT OF TIME TO SLOW DOWN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO BENSON FORD, INC. (4701 CALHOUN MEMORIAL HWY, EASLEY, SC 29640) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, STATED THAT THERE WAS NO RECALL, AND TRANSFERRED THE CONTACT DIRECTLY TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

THE AIRBAGS ON THIS VEHICLE HAVE BEEN RECALLED. WHEN CONTACTING THE FORD DEALER THEY SAID THAT THE COMPANY MAKING THE AIRBAGS HAS GONE BANKRUPT AND THERE IS NOT A REPLACEMENT AIRBAG FOR THE DEFECTIVE ONE IN THE VEHICLE. IF THE AIRBAG DEPLOYS IN AN ACCIDENT, IT COULD SERIOUSLY HURT OR KILL A PASSENGER. I AM AFRAID TO DRIVE THE CAR THE WAY IT IS AND FORD DOES NOT KNOW WHEN THIS RECALLED NEW PART WILL BE COME AVAILALBE.

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER SANTEE FORD OF MANNING, SOUTH CAROLINA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/29/17*LJ *CN

TAKATA RECALL HAS JUST BEEN EXPANDED AGAIN AND THE DATE FORD MOTOR COMPANY WILL PROBABLY BE EXTENDED AGAIN. WHOEVER WILL LISTEN AT NHTSA; I'D LIKE TO SHOW A PIC OF A SMALL KEVLAR 29 FILLED BLANKET I HAVE INSTALLED OVER MY CARS PASSENGER-SIDE AIR BAG. SINCE FORD ISN'T DOING ANYTHING VERY SOON I FEEL THIS WILL HELP TOWARD REDUCING THE CHANCES OF A THROAT OR HEAD TRAUMA DURING DEPLOYMENT, CAN YOU GET THIS PICTURE TO ANYONE INTERESTED AS THERE'S MILLIONS WITH THIS RECALL IN LIMBO. THE DRIVERS SIDE IS NOT RECALLED - YET, BUT SOMETHING SIMILAR COULD BE PRODUCED CHEAPLY.