2010 MERCURY MILAN Complaints

DRIVING ON PARKWAY IN HUNTSVILLE ALABAMA WHEN THE POWER STEERING DEFAULT LIGHT COME ON AND COULDN'T STEER IT AT ALL AND MEMORIAL PARKWAY IS ALWAYS VERY BUSY. COULDN'T EVEN GET IN A TURNING LANE TO GET OFF OF THE PARKWAY. TOOK ME TWO HRS TO DRIVE 10 MILES AND FINALLY GOT IT INTO THE PARKING LOT AT THE MAINTENANCE SHOP. LIKE TO HAVE NEVER GOT IT TO A SHOP. IMAGINE A 72 YR OLD ELDERLY LADY TRYING TO ENTER THE PARKING LOT OF A MAINTENANCE SHOP. I REALLY NEED SOME HELP TO REPLACE A POWER STEERING.

POWER STEERING ASSIST FAULT INDICATOR, 126,000 MILES, $2200 REPAIR ESTIMATE TO REPLACE THE STEERING GEAR & RACK ASSEMBLY. DEALERSHIP SAID ITS A COMMON PROBLEM FOR THIS MODEL BUT THE RECALLS ONLY COVERED '11-'15. CALLED FORD CUSTOMER SERVICE AND TOLD ITS NOT UNDER WARRANTY OR RECALL SO THEY WOULDN'T OFFER ANY REIMBURSEMENT.

RIDING DOWN THE ROAD AND THE WHEEL INSTANTLY LOCKED UP ON ME STATING IN THE MESSAGE CENTER OF THE CAR "POWER STEERING ASSIST FAULT" SERVICE POWER STEERING" SERVICE POWER STEERING NOW" AND SERVICE ADVANCETRAC" CAUSED A ACCIDENT AND NOW MY CAR CAUSE SO MUCH MONEY TO FIX. I LOST CONTROL BECAUSE THE WHEEL STOP TURNING.

THE CAR STALLED ON THE HIGHWAY, STARTED UP. ABOUT A MILE LATER IT STALLED AGAIN...NO WARNING LIGHTS CAME ON... THEN COMBUSTED INTO FLAMES AND BURNT TO THE GROUND.*DT*AS*DT*JB

SHORTLY HAVING THE AIRBAG REPLACED UNDER RECALL, THE AIRBAG WARNING LIGHT BECAME ILLUMINATED. THE DEALER SAID IS WAS NOT RELATED TO THE RECALL WORK AND THE SYSTEM WAS SHOWING FAULT CODES FOR THE CRASH SENSOR, DEPLOYMENT, AND PRETTY MUCH EVERY CIRCUIT.

INTERIOR COMPONENT OF INTERIOR DRIVER'S DOOR HANDLE SNAPPED PREVENTING DRIVER FROM OPENING THE DOOR WHILE INSIDE THE CAR. THIS PLASTIC CONNECTOR BROKE WHEN OPERATOR PLACED STANDARD FORCE ON HANDLE TO OPEN THE DOOR. *TR

THE CAR IS MY DAUGHTERS EVERYDAY DRIVER SHE 17 SHE WAS DRIVING HOME FROM WORK WHEN THE SERVICE ADVANCETRAC POWER STEERING NOW LIGHTS COME ON AND AS SOON AS THE CAR IS TURNED OFF AND TURNED BACK ON THE POWER STEERING IS LOST I HAVE SEEN WHERE YOU HAVE RECALLED 2011 AND UP BUT NOT 2010 I'M HERE TO TELL YOU IF MY DAUGHTER WOULD HAVE GOT IN A ACCIDENT AND GOT HURT FROM THIS YOU WOULD HAVE HAD A LAW SUIT ON YOUR HANDS I'M PAYING OUT OF POCKET 2000 TO HAVE THIS FIXED BECAUSE SHE NEEDS A CAR I'M SO ANGRY I AM GOING TO CONTACT A ATTORNEY BECAUSE I THINK THIS IS WRONG. *TR

THE PASSENGER SIDE OUTER LED TAILLIGHT HAS FAILED NOW TWICE. QUITE EXPENSIVE TO REPLACE AS YOU HAVE TO BUY A WHOLE NEW ASSEMBLY VS JUST A NEW BULB. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD EXTENDING THE BRAKING DISTANCE. THE PARKING BRAKE WAS USED TO SLOW AND STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO JOHN KENNEDY FORD OF JENKINTOWN (1650 THE FAIRWAY, JENKINTOWN, PA 19046) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE EXPERIENCED COMPLETE BRAKE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 153,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.