2010 MERCURY MILAN Complaints

REF TO COMPLAINTS # 11173378, 11301848, 11301849. UPDATE: JANUARY 2020 RECALL # 19V904 WAS ISSUED IN DECEMBER 2019 FOR THE ABS PUMP ISSUE. I WAS NOTIFIED THIS MONTH (JAN 2020) THAT FUSIONS, MKE'S, ZEPHER'S AND MILAN'S FOR MODEL YEARS 2006 THRU TO MODEL YEAR 2010, WAS ISSUED FOR VEHICLES MANUFACTURED UNTIL JULY 15TH 2009. MY 2010 MILAN WAS MANUFACTURED ON 07/24/2009 AND IS NOT INCLUDED IN THE RECALL. FOR MOST OF THE LAST YEAR, I HAVE NOT LET MY WIFE DRIVE THIS VEHICLE IF THERE IS RAIN, MIST OR SNOW ON THE ROADS BECAUSE OF THIS DEFECTIVE ABS BRAKE SYSTEM. AS YOU CAN EXPECT I'M OUTRAGED THAT THIS COULD HAPPEN.

REF: COMPLAINT # 11173378 AND COMPLAINT # 11301848. I DIDN'T GET THE WHOLE OF MY NOTE IN THE REQUIRED SPACE. UPDATE: JANUARY 2020 RECALL # 19V904 WAS ISSUED IN DECEMBER 2019 FOR THE ABS PUMP ISSUE. I WAS NOTIFIED THIS MONTH (JAN 2020) THAT FUSIONS, MKE'S, ZEPHER'S AND MILAN'S FOR MODEL YEARS 2006 THRU TO MODEL YEAR 2010, WAS ISSUED FOR VEHICLES MANUFACTURED UNTIL JULY 15TH 2009. MY 2010 MILAN WAS MANUFACTURED ON 07/24/2009 AND IS NOT INCLUDED IN THE RECALL. FOR MOST OF THE LAST YEAR, I HAVE NOT LET MY WIFE DRIVE THIS VEHICLE IF THERE IS RAIN, MIST OR SNOW ON THE ROADS BECAUSE OF THIS DEFECTIVE ABS BRAKE SYSTEM. AS YOU CAN EXPECT I'M OUTRAGED THAT THIS COULD HAPPEN.

SAFETY ISSUE TYPE: COMPLAINTS JANUARY 31 2019 NHTSA ID NUMBER: 11173378 COMPONENTS: SERVICE BRAKES NHTSA ID NUMBER 11173378 INCIDENT DATE JANUARY 07 2019 CONSUMER LOCATION MEDINA, OH VEHICLE IDENTIFICATION NUMBER 3MEHMOHAOAR****** COMPLAINT SUMMARY CRASH NO, FIRE NO, INJURIES 0, DEATHS 0. IMMEDIATELY AFTER THE ABS BRAKE SYSTEM ACTIVATED, MY BRAKE PEDAL WENT TO THE FLOOR AND I WENT THRU A RED LIGHT. MY RESEARCH INDICATES THAT THIS IS A COMMON ISSUE WITH THE ABS PUMP/MODULE. MY VEHICLE WAS IN MOTION ON A BUSY STREET AND FORTUNATELY DIDN'T HIT A CAR AT THE INTERSECTION, WHEN I WENT THRU THE RED LIGHT. I WAS TOLD TO GO TO A FORD DEALERSHIP TO HAVE THE DEFECT CONFIRMED. I CALLED THE CLOSEST FORD DEALERSHIP AND THEY WANT $129 TO DO DIAGNOSTICS TO CONFIRM MY BRAKES AREN'T WORKING BEFORE THEY CAN CONFIRM. UPDATE: JANUARY 2020 RECALL # 19V904 WAS ISSUED IN DECEMBER 2019 FOR THE ABS PUMP ISSUE. I WAS NOTIFIED THIS MONTH (JAN 2020) THAT FUSIONS, MKE'S, ZEPHER'S AND MILAN'S FOR MODEL YEARS 2006 THRU TO MODEL YEAR 2010, WAS ISSUED FOR VEHICLES MANUFACTURED UNTIL JULY 15TH 2009. MY 2010 MILAN WAS MANUFACTURED ON 07/24/2009 AND IS NOT INCLUDED IN THE RECALL. FOR MOST OF THE LAST YEAR, I HAVE NOT LET MY WIFE DRIVE THIS VEHICLE IF THERE IS RAIN, MIST OR SNOW ON THE ROADS BECAUSE OF THIS DEFECTIVE ABS BRAKE SYSTEM. AS YOU CAN EXPECT I'M OUTRAGED THAT THIS COULD HAPPEN.

2010 MERCURY MILAN NOT SHIFTING PROPERLY, VEHICLE WOULDN'T ACCELERATE ON HIGHWAY AND OTHER ROADS, SPUTTERS AND DOESN'T DRIVE UP HILL. BROUGHT INTO JOHN KENNEDY FORD IN CONSHOHOCKEN AND WAS TOLD LEAKING TRANSMISSION COOLING LINE, WHICH IS RECEIVING MANY REPORTS ONLINE.

ADVANCETEC WARNING COMES ON AND POWER STEERING NEEDS SERVICE COMES ON AND THE N YOU LOSE POWER STEERING . HAVE HAD RACK AND PINON REPLACE AND AFTER 2 WEEKS IT GOES OUT AGAIN.

POWER STEERING WENT OUT ON 16 YEAR OLD DAUGHTER WHILE DRIVING. CAR HAD TO BE TIED AND COST 1300 TO FIX. SEE RECALLS ON 2011 MILAN'S WITH SAME ISSUE. CAR HAS 70K MILES. FEEL WE SHOULD BE REIMBURSED FOR EXPENSE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE POWER STEERING FAILED TO OPERATE INTERMITTENTLY WHILE DRIVING AND WHILE THE VEHICLE WAS STATIONARY. IN ADDITION, THE POWER STEERING ASSIST FAULT AND CROSS TRAFFIC ASSIST FAULT INDICATORS WERE ILLUMINATED. THE CONTACT CALLED BILL BROWN FORD (32222 PLYMOUTH RD, LIVONIA, MI 48150, (734) 399-4244) AND WAS INITIALLY INFORMED THAT THE VEHICLE WAS UNDER RECALL; HOWEVER, WHEN SHE ARRIVED AT THE DEALER, THE CONTACT WAS NOTIFIED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE IT WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000.

LOSE OF POWER STEERING COMPLETELY WHILE DRIVING ON HIGHWAY. SERVICE ADVANCETRAC LIGHT COMES ON AS IT HAPPENS. I LUCKILY AVOIDED THE CAR IN FRONT OF ME.

I HAVE HAD 6 ACCIDENT WITH THIS CAR. I HAVE ALL THE INFO, REPORTS, TICKETS, REPAIRS AND SO ON. AND THE FILE IS ABOUT 1/2 AND ALL THE MAINTENANCE ON THE UPKEEP. PLEASE CONTACT ME AT MY E-MAIL [XXX]. I AM REALLY LOOKING FOR SOME REIMBURSEMENT ON SOME OF THE EXPENSES THAT HAS INCURRED DURING ALL THIS. I AM ON A FIXED INCOME AND IT WAS A GIFT FROM MY MOM WHEN SHE PASSED AWAY. SHE WANTED ME TO HAVE A SAFE CAR AND THIS CAR HAS BEEN NOTHING BUT UNSAFE. PLEASE HELP ME GET MY MONIES BACK. I HAVE CALLED AFTER EVER ACCIDENT AND NO RESPONSE, AFTER THE SECOND ACCIDENT I WOULD NOT TAKE ON THE EXPRESSWAY AND DO NOT EXCEED OVER 45. MY CAR ALWAYS TOOK THE MOST DAMAGE BECAUSE IT WENT UNDER THE CAR. NO ONE EVER GOT HURT. I KEPT MY DISTANCE AND IT STILL HAPPENED. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING HOME FROM CHURCH, THE "SERVICE POWER STEERING NOW" INDICATOR CAME ON AND THE STEERING IMMEDIATELY BECAME NEARLY INOPERABLE. I'M THANKFUL THAT THERE WEREN'T MANY PEOPLE ON THE ROAD AT THE TIME. IT WAS BROUGHT TO THE ONLY SERVICE PLACE ON ISLAND THAT CAN DIAGNOSE THIS PROBLEM, BUT THEY HAVE A 2-3 MONTH WAITING LIST TO LOOK AT THE VEHICLE. THEY STATED THAT IF THERE WAS A RECALL IN PLACE FOR THE 2010 MERCURY MILAN, THEY COULD DIAGNOSE AND FIX THE VEHICLE. WHY ISN'T THE 2010 MERCURY MILAN INCLUDED IN THIS RECALL - THERE ARE HUNDREDS OF INCIDENTS OF SIMILAR SITUATIONS.