2010 MERCURY MILAN Complaints

THE VERY NEXT MORNING I STARTED MY CAR THE STEERING WHEEL IS VERY HARD&STIFF TO TURN IT'S NOT SAFE TO DRIVE THE VEHICLE THE NIGHT BEFORE THE POWER STEERING SERVICE CAME THROUGH THE DASHBOARD.

POWERSTEERING BECOMES LOCKED WHEN PARKED. WHILE THE CAR IS RUNNING, I HAVE TO MANUALLY TURN THE WHEEL ALL THE WAY TO THE L, THEN ALL THE WAY TO THE R, STRAIGHTEN THE WHEELS, SHUTDOWN THE ENGINE, AND THEN RESTART THE CAR. THERE DOES NOT APPEAR TO BE A CAUSE FOR THIS TO HE HAPPENING. MY FEAR IS THAT MY POWERSTEERING WILL FAIL, WHILE DRIVING DOWN THE ROAD. 2011 WAS RECALLED, PLEASE CONSIDER RECALLING 2010. I HAVE BEEN QUOTED $2300 TO HAVE THIS REPAIRED.

I BOUGHT THIS CAR USED AS I AM 72 AND CAN'T AFFORD A NEW ONE. I JUST FOUND OUT THE TAIL LIGHT IS OUT AND CALLED THE DEALER AND THEY SAID IT WOULD COST $1200.00 TO REPAIR. IS FORD JOKING WITH THIS KIND OF LIGHT. I GUESS I'LL JUST TAKE TICKETS WHEN I'M STOPPED.

STEERING ASSIST FAILURE 2010 MERCURY MILAN PREMIER . STARTED THE CAR THEN THE STEERING ASSIST FAILURE INDICATOR CAME ON. FORTUNATELY THE VEHICLE WAS STATIONARY WHEN THIS OCCURRED. MANY VEHICLES HAVE REPORTED THIS ISSUE OCCURRING WHILE MOVING, LOOSING CONTROL. FORD HAS ISSUED RECALLS ON 2011 BUT NOT 2010. SHAME ON FORD AND SHAME ON THE NHTSA FOR NOT REQUIRING FORD TO RECALL ALL VEHICLES REPORTING THIS FAILURE. TOWING AND REPAIR ARE NOW OUT OF POCKET PROBABLY EQUALLING THE VALUE OF THE VEHICLE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE FUEL TANK FRACTURED AND LEAKED FUEL. THE CONTACT STATED THAT THE VEHICLE HAD BEEN AT AN INDEPENDENT MECHANIC FOR FOUR WEEKS NOW. THE VEHICLE WAS TAKEN TO LEGACY FORD (413 INDUSTRIAL BLVD, MCDONOUGH, GA 30253, (770) 914-2800) ONE YEAR AGO TO BE REPAIRED PER AN UNKNOWN RECALL. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE AND DIAGNOSTIC TESTING DID NOT REVEAL A CODE REGARDING A VAPOR LOCK FAILURE THAT MAY HAVE DAMAGED THE FUEL TANK. THE CONTACT BEGAN TO SMELL A FUEL ODOR ON SEPTEMBER 25, 2019 AND SHE NOTICED A HUGE PUDDLE OF FUEL ON THE DRIVEWAY. SHE TOOK THE VEHICLE BACK TO THE DEALER AND WAS SHOWN THE STRESS CRACK ON THE FUEL TANK. THE DEALER ACKNOWLEDGED THAT THE FAILURE WAS FROM THE RECALL REPAIR A YEAR EARLIER; HOWEVER, THEY WOULD HAVE TO CHARGE THE CONTACT FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED, BUT THE DEALER AND CONTACT HAD NOT HEARD BACK. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2010 MERCURY MILAN. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE FROM PARK INTO DRIVE, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT A BI-DIRECTIONAL SCAN TOOL WAS NEEDED TO BLEED THE BRAKING SYSTEM. ADDITIONALLY, THE BRAKE MASTER CYLINDER AND ABS CONTROL MODULE WERE REPLACED; HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURE. LAKELAND FORD (1430 W MEMORIAL BLVD, LAKELAND, FL 33815, (863) 682-1100) WAS CONTACTED, BUT WAS UNCOOPERATIVE IN GETTING THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

MY CHECK ENGINE LIGHT CAME ON AND WAS CHECKED AND THE FUEL VAPOR CANISTER PURGE VALVE IS NOT OPERATING PROPERLY

INSIDE DRIVER DOOR HANDLE BRAKES EASILY DUE TO PLASTIC CONSTRUCTION. HAPPENED ON MY CAR AT 72,000 MILES AND TWICE ON MY SON'S CAR. POTENTIAL HAZARD IN NOT BEING ABLE TO ESCAPE VEHICLE IN AN ACCIDENT.

TL* THE CONTACT OWNED A 2010 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER CRASHED INTO THE REAR OF A SECOND VEHICLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER (SELLERS SEXTON FORD, 341 VFW MEMORIAL DR, ST. ROBERTS, MO) WAS NOTIFIED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN TAKATA RECALL. THE FAILURE MILEAGE WAS 170,000.

DRIVING AT 50 MPH DASHBOARD SCREEN DISPLAYED POWER STEERING ASSIST FAILURE AND SERVICE ADVANCETRAC WARNINGS, AND POWER STEERING WAS LOST. AFTER CAR WAS TURNED OFF FOR APPROX 4 HOURS, WHEN STARTED DASH DISPLAYED SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC WARNINGS, POWER STEERING WAS NEVER RESTORED.