2009 MERCURY MILAN Complaints

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO STOP BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL TRAVELED TO THE FLOOR. THE CONTACT STATED THAT THE VEHICLE FAILED TO STOP. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY GOING UP ONTO A CURB. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. WHILE REVERSING THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND THE PEDAL TRAVELED TO THE FLOOR WITHOUT WARNING. THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER FOR IT TO FUNCTION PROPERLY. THE DEALER DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,202.

THE BREAK VIBRATES WHEN TRYING TO BREAK OVER ROUGH TERRAIN. ALSO THE BREAKING DISTANCE TAKES LONGER. SOME OCCASIONS I HAVE TO PRESS THE BREAK HARD ENOUGH TO COME TO A COMPLETE STOP.

BRAKES BECAME SOFT. ABS SYSTEM AND TOTAL BRAKES FAILED. CAR WAS IN MOTION GONG THROUGH INTERSECTION WHEN BRAKES BECAME VERY SOFT AND FAILED TO STOP CAR

AFTER HARD BRAKING ON AN ICY HILL ON A ROUGH UNPAVED PRIVATE ROAD, THE BRAKE PEDAL WENT VERY SOFT AND HAS NOT RECOVERED. THE CAR WAS MOVING AT LOW SPEED, 10 MPH OR LESS AT THE TIME OF BRAKING. ICY PATCHES MADE THE ROAD VERY ROUGH. WHEN I BRAKE, I HELD THE PEDAL DOWN SO THAT THE ABS WOULD STOP THE CAR. *TR

I WAS ENTERING A TOLL BOOTH AT A SPEED OF 5 MPH. MY BRAKE PEDAL LOST ALL PRESSURE AND WAS CLOSE TO THE FLOOR. THIS HAPPENED ON 2 OCCASIONS. THE BRAKE PEDAL RETURNED TO NORMAL AFTER TURNING THE CAR OFF AND RESTARTING. THE SITUATION WAS TRIGGERED BY A SMALL BUMP IN THE ROAD AT THE TOLLBOOTH. HOLMAN FORD REPLACED THE ABS HYDROLIC CONTROL UNIT AND THE MODULE. I HAVE THE RECEIPT FOR THE REPAIR.

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED AND DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL FAILED AND SEIZED INTERMITTENTLY. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE BRAKE PAD HAD AT LEAST 20,000 MILES LEFT. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

AFTER THE ANTI-LOCKS ARE USED IN SNOW THE BRAKE PEDAL GOES ALMOST TO THE FLOOR. THE CAR WILL STILL STOP BUT SLOWLY. TO GET THE BRAKING BACK TO NORMAL I HAD TO BRAKE HARD IN REVERSE AND FORWARD MANY TIMES TO GET THE BREAKING BACK CLOSE TO NORMAL. WHEN THE ANTI-LOCKS ARE USED AGAIN THE SAME THING HAPPENS AGAIN. THE PETAL GOES BACK TO THE FLOOR.

WHILE DRIVING ON THE HIGHWAY THAT WAS SLIGHTLY WET THE BRAKES ALL OF A SUDDEN NEEDED TO BE PUSHED MUCH FURTHER IN ORDER TO WORK. I HAD TO STRETCH MY LEG DOWN TO THE FLOOR ALMOST FOR THE BRAKES TO WORK WHICH WAS DIFFICULT AS I AM SHORT. THE PROBLEM WENT AWAY THE NEXT DAY WHEN THE ROADS WERE DRY AGAIN. *TR

A COUPLE OF MONTHS AGO, THE FRONT TIRES OF MY CAR HIT A ROUGH SURFACE DUE TO ROAD REPAIR ON MY WAY HOME, AND INSTANTLY I FELT THE ABS CAME ON AND I MAY HAVE SEEN A QUICK INSTRUMENT LIGHT FLASH. IT TOOK A VERY LONG DISTANCE TO STOP THE CAR AT THE FOLLOWING STOP SIGN, BECAUSE MAJORITY OF THE BRAKE TRAVEL WAS NON-FUNCTIONAL; I FELT I WAS LUCKY I WAS EVEN ABLE TO STOP THE CAR. AFTER RETURNING HOME, I INSPECTED THE BRAKE AND SAW NO LEAKS OR DAMAGES IN THE BRAKE SYSTEM. AFTER SOME INTERNET SEARCH, I WAS SURPRISED TO SEE SO MANY SIMILAR COMPLAINTS ABOUT THE FORD VEHICLES BUT WITH NO RECALL INFORMATION. THE CAUSE SEEMS TO BE THE HCU MODULE, POSSIBLY SOME VALVE COULD NOT FULLY CLOSE AFTER ENERGIZING, EVEN THOUGH MANY SHOPS REPLACE THE MASTER CYLINDER WITHOUT MUCH EFFECT. NOW MY CAR HAS EVOLVED FROM 80% NON-FUNCTIONAL BRAKE TO SOFT BRAKE PEDAL WITH LONG BRAKE TRAVEL. THE HCU MODULE REPLACEMENT COSTS OVER $2000. IT TOOK ME TWO MONTHS TO FINALLY DECIDE TO BRING MY CAR TO A FORD DEALERSHIP TOMORROW. THEN I SAW THE NEWS ARTICLE ABOUT THE NTHSA INVESTIGATION, SO I DECIDE TO ADD MY CASE. I BELIEVE THAT THERE COULD BE MANY MANY FORD VEHICLES WITH SOFT SOFT BRAKE PEDALS ON THE ROAD, WHICH COULD CAUSE ACCIDENTS AND LIFES.