2010 MERCURY MILAN Complaints

WHILE MAKING A RIGHT TURN (LOW SPEED) POWER STEERING CUT OUT. POWER STEERING FAULT WARNING CAME ON IMMEDIATELY. I HAVE NOTED MANY SIMILAR COMPLAINTS FOR THESE CARS.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE POWER TRAIN CONTROL MODULE AND OEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A WARRANTY. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 94,796.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 60 MPH, THE STEERING SEIZED AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT FAILED TO RESET. THE CONTACT MANAGED TO DRIVE HOME. THE CONTACT SCHEDULED AN APPOINTMENT WITH BRIGHT BAY LINCOLN (1174 SUNRISE HWY, BAY SHORE, NY 11706, (631) 666-6720) ON OCTOBER 10, 2019. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 65,003.

LEFT REAR BRAKE LIGHT. IT WORKS PART OF THE TIME AND THEN IT DOES NOT WORK. STOPPED SEVERAL TIMES FOR IT NOT WORKING, THEN IT WOULD START. NOT THE ENTIRE BRAKE LIGHT IS OUT. PART OF IT STILL LIGHTS UP. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR USED ABOUT 4 YEARS AGO.

THE "POWER STEERING ASSIST FAILURE" ALERT CAME ON, I IMMEDIATELY LOST THE ABILITY TO STEER THE VEHICLE. I WAS IN HEAVY TRAFFIC AT THE TIME. I HAD TO TURN THE IGNITION OFF AND RESTART THE CAR TO GAIN STEERING CONTROL AGAIN. THIS HAPPENED A COUPLE OF TIME. I SPENT APPROXIMATELY $1,500 ON REPAIRS. THE VEHICLE AGAIN IS HAVING THE SAME SAME ALERT AND SAME LOSS OF STEERING CONTROL. THERE WAS NOT A RECALL ON THE 2010 MILAN BUT THERE WAS ON 2011 AND OTHER MODELS. THIS IS A VERY DANGEROUS CONDITION.

I PUT CAR IN REVERSE TO PULL OUT OF DRIVEWAY AND THE "POWER STEERING ASSIST FAULT WARNING" CAME ON DASHBOARD AND IMMEDIATELY THE STEERING WHEEL WOULD NOT MOVE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 127,000.

WAS DRIVING MY 2010 MERCURY MILAN WHEN MY DASHBOARD SHOWED A SERVICE ALERT "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCE TRAC". I PARKED AND TURNED THE CAR OFF AND THEN ON. AFTER I TURNED THE CAR BACK ON ALL POWER STEERING WAS LOST. THERE ARE RECALLS FOR JUST ABOUT EVERY OTHER MILAN FOR POWER STEERING BUT NOT THE 2010. I CANNOT AFFORD $2000 WORTH OF WORK ON A CAR THAT'S VALUED AT $4000. WHEN I HAVE TO BUY A NEW CAR OVER THIS, I WILL NOT BE LOOKING AT FORD BRANDS.

WHILE MY WIFE WAS DRIVING THE CAR, BRAKES FELT SOFT AND CAR WOULDN'T STOP. SHE WAS IN A RESIDENTIAL AREA AT LOW SPEEDS AND WAS ABLE TO COAST TO A STOP. SHE RESTARTED THE CAR AND EVERYTHING WAS FINE. FORD SAYS IT'S DUE TO A FAULTY ABS MODULE WHICH SEEMS TO BE A KNOWN ISSUE, BUT NO SAFETY RECALL. ISSUE ALSO AFFECTED TRACTION CONTROL SYSTEM AND PREVENTED HYBRID FROM STAYING IN EV MODE WHEN ACCELERATING AT LOW SPEEDS. FORD CHARGING OVER $1,200 TO REPLACE ABS MODULE.

POWER STEERING ACTIV TRAK WARNING CAME ON DISPLAYING SERVICE POWER STEERING SOON WILL DRIVING TO THE STORE. LESS THAN A MILE DOWN THE ROAD THE STEERING WHEEL LOCKED UP. THE ACTIV TRAK SAID SERVICE POWER STEERING NOW. VERY DANGEROUS. THE PART NEEDS TO BE RECALLED. OBVIOUSLY THERE IS STILL A SUBSTANTIAL AMOUNT OF 2010'S ON THE HIGHWAY. DESPITE THE PLANT THAT IT WAS MANUFACTURED IN THE PART IF STILL FAULTY AND THEN RECALL NEEDS TO BE HONORED ON THE 2010'S AS WELL BEFORE A LIFE IS LOST OR SOMEONE IS SERIOUSLY INJURED FROM LOSING CONTROL.