2009 MERCURY MILAN Complaints

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 71,000.

I STARTED MY CAR AND TWO IDIOT LIGHTS WENT ON . THE ENGINE LIGHT AND A WRENCH LIGHT. THE THROTTLE BODY PART WENT BAD. I HAD MY CAR TOWED TO THE CLOSEST MERCURY DEALERSHIP. WHICH IS WEISLER DEALERSHIP ON BRIDGE AVE, IN POINT PLEASANT, NJ THE WANT TO CHARGE ME $425 FOR THE PART REPLACEMENT AND $275 FOR LABOR. I WILL HAVE A $700 BILL FOR A PART THAT FORD HAS HAD MANY PROBLEMS WITH AND RECALLS ON. I WOULD LIKE SOMEONE TO LOOK INTO THIS AND PLEASE GET BACK TO ME. I WILL ALSO BE CONTACTING THE FORD HEADQUARTERS IN CA. MY NAME IS [XXX] . CELL NUMBER: [XXX]. THANK YOU FOR LOOKING INTO THIS SITUATION. I LOVE THE CAR BUT DO NOT FEEL COMFORTABLE AFTER READING ALL THE COMPLAINTS FROM FORD CUSTOMERS CONCERNING THE THROTTLE BODY PART PROBLEM. FORD FOLKS NEED TO LOOK INTO THIS PART. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 2/10/2016 *JS

I WOULD LIKE THAT KNOW WHY OR IF MY AIR BAGS WERE DEFECTIVE. I WAS JUST IN AN ACCIDENT MONDAY 11/24/14 TRAVELING 30 MPH THAT CAUSED WITH SEVER FRONT AND SIDE DAMAGE TO MY CAR AND CAUSES IT TO BE TOTALED AND NOT 1 ON MY AIR BAGS WAS DEPLOYED. *TR

2009 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO INFORMATION THAT PERTAINS TO RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, HER VEHICLE WAS NOT INCLUDED IN THE RECALL. *JB

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE SUDDENLY DECELERATED UPON DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL REPEATEDLY IN ORDER FOR THE SPEED TO INCREASE. THE VEHICLE WAS TAKEN TO A DEALER WHO INDICATED THAT THE CIRCUIT BOARD MAY NEED TO BE REPLACED. THE CONTACT WAS AWAITING A RESPONSE FROM THE DEALER WHO MENTIONED THAT APPROVAL WAS REQUIRED FROM THE MANUFACTURER. THE VEHICLE WAS TO BE REPAIRED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

NOVEMBER 2, 2011, 2009 MERCURY MILAN WAS IN DRIVEWAY AND WOULD NOT START, JUMPED VEHICLE AND IT STARTED BUT WOULD NOT ACCELERATE; VEHICLE HAD TO BE TOWED TO 101 HWY 41, EAST, COURTESY FORD LINCOLN MERCURY, ROME GA 30161-6698. THIS IS DEALERSHIP WHERE VEHICLE WAS PURCHASED NEW. PARTS AFFECTED: THROTTLE BODY 500 AND BATTERY. REPAIR COST: $698.78 APRIL 19, 2014, 2009 MERCURY MILAN STOPPED AND WOULD NOT START WHILE MY WIFE WAS OUT SHOPPING. JUMPED VEHICLE AND IT STARTED BUT WOULD NOT ACCELERATE; AGAIN VEHICLE HAD TO BE TOWED TO 101 HWY 41, EAST, COURTESY FORD LINCOLN MERCURY, ROME GA 30161-6698. THIS IS DEALERSHIP WHERE VEHICLE WAS PURCHASED NEW. PARTS AFFECTED: THROTTLE BODY 500 AND BATTERY. REPAIR COST: $988.60. *TR

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT HE HAD TO ABRUPTLY APPLY THE BRAKES BEFORE THE VEHICLE WOULD RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE ACCELERATION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT INTERIOR DOOR HANDLE BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

INTERIOR DOOR HANDLE WILL NOT OPEN VEHICLE ON DRIVER'S SIDE DOOR MAKING IT IMPOSSIBLE TO EXIT VEHICLE WITHOUT CRAWLING OVER CONSOLE AND EXITING FROM PASSENGER SEAT OR OPENING WINDOW TO ACCESS EXTERIOR DOOR HANDLE. THIS IS A SAFETY ISSUE. AS THE SAME THING HAPPENED TO MY HUSBAND'S FORD FUSION 2010 HYBRID (WHICH COST OVER $200 TO REPAIR AT THE DEALERSHIP), I BELIEVE THERE IS AN ISSUE WITH THE MANUFACTURE/DESIGN/INTEGRITY OF PARTS IN THESE VEHICLES. IN ADDITION, THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET FORD/MERCURY FORUMS CITING THE SAME PROBLEM. *TR

THE 1ST FAILURE WAS ,AFTER LEAVING A GAS STATION, MY BRAKE PEDAL WENT TO THE FLOOR WITHOUT WARNING. I BARELY MISSED THE CAR IN FRONT.AFTER 4 MONTHS,THE SAME THING OCCURRED AFTER LEAVING A HIGHWAY AT A LIGHT. OK AGAIN FOR A FEW MONTHS,THERE WAS A 3RD INCIDENT, BUT I CAN T REMEMBER THE DETAILS.I HIT A SMALL POT HOLE AND THE ABS CAME ON. I LOST MY PEDAL AGAIN.WHEN I SHUT THE CAR OFF, THE SYSTEM RESET AND IT WAS FINE. NOW WHENEVER THE ABS IS USED, I LOSE MY PEDAL WITHOUT WARNING. IT NO LONGER RESETS. MY MECHANIC HAS TO BLEED THE SYSTEM TO GET MY PEDAL BACK. IM AFRAID TO DRIVE THE CAR IN BAD WEATHER. I HAVE HAD 6 OR 7 BRAKE FAILURES IN THE LAST 18 MONTHS. *TR