2009 MERCURY MILAN Complaints

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO STATED THAT THE THROTTLE BODY WAS DEFECTIVE. THE MECHANIC RE-CALIBRATED THE THROTTLE BODY BUT IT DID NOT REMEDY THE STALLING FAILURE. THE CONTACT DID NOT TAKE THE VEHICLE TO DEALER OR CALLED THE MANUFACTURER. THE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT HE STARTED THE IGNITION AND THE VEHICLE INDEPENDENTLY SHIFTED INTO REVERSE. THE CONTACT CRASHED INTO A BOAT BUT WAS NOT INJURED. THE FAILURE RECURRED ON A SEPARATE OCCASION, CAUSING THE CONTACT TO CRASH INTO A PARKED SHERIFF'S VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND FRACTURED TEETH. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR

THE PASSENGER SIDE DOOR STOPPED LOCKING, NOW THE DRIVERS SIDE DOOR STOPPED LOCKING THIS MORNING WHEN I BROUGHT IT TO THE MECHANIC. ALSO THE DOOR HANDLE INSIDE ON THE DRIVERS SIDE HAS NOW FAILED. *TR

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND APPROACHING A TRAFFIC STOP. THE BRAKE WAS DEPRESSED WHEN THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD ERRONEOUSLY. THE VEHICLE CAME TO A STOP AFTER THE BRAKES WERE APPLIED REPEATEDLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO MECHANIC WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE BRAKE MALFUNCTION RECURRED. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR FURTHER DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED WHILE EXITING THE VEHICLE THE DRIVERS SIDE DOOR HANDLE CRACKED AND BECAME LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 21,000. ....UPDATED 06/18/12 *BF

2009 MERCURY MILAN. CONSUMER STATES FRONT SUSPENSION FAILURE *TGW THE CONSUMER STATED THE PROBLEM WAS THE UPPER SUSPENSION ARMS ON THE VEHICLE. RIGHT AFTER THE VEHICLE WAS PURCHASED, BOTH UPPER CONTROL ARMS HAD TO BE REPLACED, BEFORE ALIGNMENT PROBLEMS COULD BE ADDRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR UNRELATED PROBLEMS. HOWEVER, THE CONSUMER WAS INFORMED THAT WINDSHIELD WIPERS, TRANSMISSION FLUID AND NEW TIRES WERE NEEDED. SHORTLY AFTER THE VISIT TO THE DEALER, THE CONSUMER PURCHASED NEW TIRES FROM ANOTHER DEALERSHIP. THE DEALER INSPECTED THE VEHICLE AND DISCOVERED THE LEFT FRONT UPPER SUSPENSION ARM WAS HANGING BY A LOOSE NUT AND SEVERAL THREADS ON THE UPPER ARM'S BOLT. THE CONSUMER NOTICED THERE WAS NO SAFETY DEVICE THAT WOULD HAVE PREVENTED THE RETAINING NUT FROM COMING LOOSE. *JB

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH INTO A PARKING SPACE, THE BRAKE WAS ENGAGED WITH FORCE AND THE VEHICLE CONTINUED TO ACCELERATE OVER A CONCRETE PARKING BLOCK. THE VEHICLE CRASHED INTO A SET OF BUSHES AS A RESULT. THE CONTACT SUSTAINED NO PERSONAL INJURY. THE VEHICLE WAS THEN TAKEN TO A COLLISION CENTER AND REPAIRED FOR THE BODY DAMAGES. THE SAME FAILURE OCCURRED THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

FILED A COMPLAINT ABOUT THE SAME ISSUE IN JULY OF 2010. IN JULY OF 2010, I REPLACED THE BRAKE PADS AND ROTORS. I TOOK THE CAR TO THE DEALER TO CHECK THE CALIPERS AS THE REAR PADS ON THE PASSENGER SIDE WERE SEVERELY WORN AND THE PADS ON THE DRIVER'S SIDE WERE FINE. DEALER INDICATED THE CALIPERS WERE FINE, BUT HAD NO EXPLANATION FOR THE UNEVEN WEAR. I ALSO CONTACTED FORD DIRECTLY AND THEY DID NOT HAVE AN EXPLANATION AS TO WHY THE PADS WOULD WEAR SO UNEVENLY. BACK BRAKES BEGAN PULSATING AGAIN AT 44,000 (ONLY 20,000 ON PADS). I AGAIN REPLACED THE PADS AND ROTORS AS THE PASSENGER SIDE WAS COMPLETELY WORN AND DRIVER'S SIDE WAS LESS THAN WORN. DROVE 15 MILES AND BRAKES ON PASSENGER SIDE WERE SMOKING. TOWED CAR ON A FLATBED TO INDEPENDENT MECHANIC WHO SAID PASSENGER SIDE CALIPER WASN'T WORKING.THE ROTOR WAS WARPED FROM THE HEAT, THE BRAND NEW PADS WERE SCORCHED AND THE MECHANIC ADVISED IT WAS A GOOD THING THE CAR WAS TOWED TO THE GARAGE AS IT WAS A GOOD CHANCE THE AREA WOULD HAVE CAUGHT FIRE. HE REPLACED THE CALIPERS ON BOTH SIDES, THE BRAKE PADS AND TURNED THE ROTOR ON THE PASSENGER SIDE. THE PADS AND ROTORS ONLY HAD 15 MILES ON THEM. THE VEHICLE IS ON IT'S 3RD (4TH IF YOU COUNT THE PADS WITH 15 MILES ON THEM) SET OF PADS AND ROTORS AND THE SECOND SET OF CALIPERS. THIS SHOULD NOT HAPPEN ON A CAR WITH 46,000 MILES. *TR

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND DEPRESSING THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT LOST CONTROL OF THE VEHICLE, CROSSED OVER THE HIGHWAY AND CRASHED INTO A POST. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND PENDING AN INVESTIGATION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 12,000.

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT WAS DRIVING 30 MPH AND CRASHED HEAD-ON INTO A UTILITY POLE, BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 58,000. THE VIN WAS UNAVAILABLE.