2009 MERCURY MILAN Complaints

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT THERE WERE NO FAILURES WITH THE OEM TIRES UNTIL AFTER THEY WERE CHANGED. THE VEHICLE WAS TAKEN TO SPITZER FORD (3737 STATE RD, CUYAHOGA FALLS, OH 44223, (330) 325-4195) AND THEY STATED THAT THEY COULD NOT PROVIDE A PERMANENT REMEDY, BUT WOULD RESURFACE THE ALUMINUM AROUND THE TIRES, WHICH WAS THE CAUSE OF THE FAILURE. THE FAILURE WAS NOT CORRECTED AFTER TAKING THE VEHICLE TO THE DEALER SEVERAL TIMES. THE CONTACT WAS UNCERTAIN IF THE AIR PRESSURE MAY GO COMPLETELY LOW TO FLAT WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. WHILE DRIVING 78 MPH, THE VEHICLE DECELERATED ON ITS OWN. THE CONTACT HAD TO IMMEDIATELY PULL THE VEHICLE OVER ONTO THE SHOULDER BEFORE MORE TRAFFIC APPROACHED. THE VEHICLE STALLED. THE CONTACT WAITED AWHILE TO RESTART THE VEHICLE. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. AN UNKNOWN SERVICE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FEYER FORD OF EDENTON INC. (504 VIRGINIA RD, EDENTON, NC 27932, (252) 482-2144) AND REPAIRED, BUT THE FAILURE RECURRED THE FOLLOWING DAY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 86,409. *TT CONSUMER STATED THROTTLE BODY WAS REPLACED AFTER A MONTH OF BEING AT THE DEALERSHIP. THERE HAS BEEN A RECALL ON CERTAIN MILANS FOR THIS SAME ISSUE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2018. FLOOD FORD OF EAST GREENWICH (2545 S COUNTY TRAIL, EAST GREENWICH, RI 02818) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR AND WOULD LET THE CONTACT KNOW WHEN THEY ARRIVE. THE MANUFACTURER CALLED THE DEALER AND WAS INFORMED THAT THE CONTACT WAS NOT ON THEIR LIST TO RECEIVE REPLACEMENT AIR BAGS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NUMEROUS ATTEMPTS TO FIX AIRBAG SINCE RECEIVING NOTICE MARCH 2017, BUT PARTS ARE STILL NOT AVAILABLE.

MY 2009 MERCURY MILAN ALMOST HAS NO BRAKES. I WAS DRIVING IN THE SNOW, AND HAD THE ABS ACTUATE, AND IMMEDIATELY THE BRAKE PEDAL ALMOST GOES ALL THE WAY TO THE FLOOR. BEFORE MY ABS WAS ACTUATED MY PEDAL WAS COMPLETELY NORMAL. I'VE DONE A LITTLE RESEARCH AND KNOW THERE IS AN INVESTIGATION ON THIS FOR THE HCU ON THIS MODEL. I BELIEVE MINE IS FAILING AND UNSAFE. IT HAS BEEN OVER A WEEK NOW, AND IT HASN'T GOTTEN ANY BETTER. I ASK THAT THIS PLEASE BE RECALLED, FOR THE SAFETY OF MYSELF AND OTHERS. THANK YOU

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED TO CONFIRM IF THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

I NOTICED ABOUT A YEAR AGO THAT UNDER CERTAIN CONDITIONS, LIKE WHEN BRAKING HARD OR FAST WITH SHORT BRAKING DISTANCE, ON WET OR UNEVEN PAVEMENT, OR WHEN MAKING A TURN WHILE BREAKING, THE BRAKE PEDAL BECOMES VERY SOFT AND TRAVELS TO THE FLOOR CAUSING ME TO HAVE TO DO A NUMBER OF ALTERNATIVE MANEUVERS, SUCH AS MANUALLY PUMPING THE BRAKES OR DOWNSHIFTING TO A LOW GEAR TO SLOW THE ENGINE TO STOP THE CAR. IN SOME CASES, THE CAR DOES NOT STOP AT ALL CAUSING ME TO HAVE TO GO THROUGH A RED LIGHT OR AROUND THE CAR IN FRONT OF ME. I NOTICE THAT ONCE I'M STOPPED, IF I PUMP THE BRAKES 10-15 TIMES, THE PLIABILITY SEEMS TO RETURN TO THE BRAKE PEDAL, BUT I SHOULDN'T HAVE TO DO THAT TO FEEL SAFE. I HAVE SEEN THAT THIS PROBLEM IS CURRENTLY UNDER INVESTIGATION AND AM TOLD THAT THERE IS SOME DEFECT IN THE HYDRAULIC BRAKING SYSTEM ASSOCIATED WITH THE ABS. LIKE MANY OTHERS, I'VE HAD THE PROBLEM EVALUATED AND HAVE BEEN TOLD THAT THERE ISN'T ANYTHING WRONG WITH THE HYDRAULICS, BUT IT CONTINUES TO HAPPEN. READING WHAT OTHERS HAVE WRITTEN MAKES ME FEEL THAT THIS IS A DEFECT THAT SHOULD FALL UNDER A RECALL AS IT IS A SAFETY HAZARD AND IS UNPREDICTABLE AND INTERMITTENT. THE COST TO REPAIR THE PROBLEM IS EXCESSIVE FROM THE ESTIMATES I'VE RECEIVED, AND EVEN WHEN THE PROBLEM HAS BEEN "FIXED," IT CONTINUES TO HAPPEN. I AM NOT IN A POSITION TO SELL THE CAR RIGHT NOW AND DEPEND ON IT EVERY DAY. THE PROBLEM NEEDS TO BE RESOLVED AS IT IS A SERIOUS SAFETY ISSUE, JUST LIKE THE GM IGNITIONS WERE. DOES IT TAKE SOMEONE TO DIE BEFORE A RECALL NOTICE IS ISSUED!!! I'M UNSURE OF THE CURRENT MILEAGE (BECAUSE THE CAR IS CURRENTLY IN THE REPAIR SHOP), BUT IT'S ABOVE 85,000. IT HAPPENS WHEN THE CAR IS IN MOTION AND WHEN ATTEMPTING TO BRAKE IN THE CONDITIONS DESCRIBED ABOVE. IT DOES NOT HAPPEN DURING ALL BRAKING EVENTS, JUST THOSE NOTED ABOVE, BUT THIS MAKES IT WORSE BECAUSE IT'S HARDER TO DIAGNOSE.

TAKATA RECALL: TO DATE, I HAVE NOT RECEIVED NOTICE THAT RECALL CAN BE REPAIRED. RECALL HAS NOT BEEN ADDRESSED IN A TIMELY MANNER.

TAKATA RECALL. I HAVE BEEN TRYING OVER A YEAR TO GET MY CAR IN TO HAVE THE AIRBAG REPLACED BUT MY DEALER KEEPS SAYING THEY DON'T HAVE ANY AIRBAGS AND WON'T GIVE ME AN APPOINTMENT. THE CAR IS NOT SAFE TO DRIVE AND NOW THE SUSPENSION IS GOING OUT, THE RADIATOR IS LEAKING AND OIL IS LEAKING.

HAVE HAD SEVERAL INSTANCES WHILE DRIVING ON ROUGH SURFACES OR WET CONDITIONS WHERE THE BRAKE PEDAL BECAME SOFT AND REQUIRED A LOT OF PUMPING AND PUSHING IT TO THE FLOOR TO STOP THE VEHICLE. VEHICLE REQUIRED MUCH LONGER DISTANCES TO STOP AND CAUSED SON TO RUN THROUGH A RED LIGHT WITHOUT AN ACCIDENT. BRAKES WILL WORK FINE THE NEXT DAY. TOOK TO LOCAL REPAIR SHOP AND THEY COULD FIND NOTHING WRONG. TOOK TO DEALER AND INFORMED THEM OF ISSUES I RESEARCHED CONCERNING THE ABS CONTROL UNIT. THEY ESSENTIALLY REFUSED TO REPLACE IT EVEN WHEN WE WERE WILLING TO PAY FOR IT. THEY SAID THERE WAS NO EVIDENCE IT WAS MALFUNCTIONING. TRIED TO EXPLAIN ONLY HAPPENS UNDER THE ABOVE MENTIONED CONDITIONS SO FAR. WILL GET BACK FROM DEALER AND SEE IF ANOTHER LOCAL REPAIR SHOP WILL REPLACE THE ABS CONTROL UNIT.