2010 MERCURY MILAN Complaints

SOON AFTER PURCHASE ONE OF THE TAIL LIGHTS WOULD NOT SHUT OFF WITH THE CAR. THEN THE OTHER TAIL LIGHTS WOULD SLOWLY GO OUT IN ROWS UNTIL ALMOST DARK. BOTH TAIL LIGHTS ARE INVOLVED AND IT IS AN INTERMITTENT PROBLEM. THE DEALER FINALLY SAID THERE IS A SHORT IN BOTH TAIL LIGHTS AND THE PARTS ALONE ARE $915.00 NOT COUNTING THE INSTALLATION COSTS. THESE SHOULD BE ROBUST LED TAIL LIGHTS. THERE IS OBVIOUSLY SOME ISSUE WITH THE LIGHTS THEMSELVES OR THE WIRING DUE TO THE NUMBER OF COMPLAINTS WHEN RESEARCHING THE PROBLEM ONLINE. THESE IS A MAJOR SAFETY ISSUE WHEN PEOPLE CAN BE DRIVING THEIR CAR AND THE TAIL LIGHTS JUST SLOWLY GO OUT OR DO NOT COME ON AT ALL. *TR

MY 2010 MERCURY MILAN ONLY HAS 18300 MILES ON IT AND I WAS TOLD THAT THE WHOLE TAIL LIGHT ASSEMBLY NEEDS TO BE REPLACED AND IT IS NOT COVERED UNDER THE EXTENDED WARRANTY. THE BRAKE LIGHT STAYS ON CONTINUOUSLY WHEN THE HEADLIGHTS ARE ON. IT IS A KNOWN PROBLEM. THE COST IS ALMOST $500.00. OBVIOUSLY THIS CAR. IS NOT DRIVEN A LOT. *TR

VEHICLE HAD TWO THROTTLE BODY CODES AND LOST POWER IN TWO DAYS TOOK TO C&C FORD AND THEY WON'T CHANGE THE PART UNTIL THE CODE COMES UP AGAIN UNDER THE FORD REPLACEMENT POLICY DOES SOMEONE HAVE TO DIE!! *TR

THE TAIL LIGHTS ON THE CAR KEEP FADING OUT. THE RIGHT TAIL LIGHT IS COMPLETELY OUT AND THE LEFT TAIL LIGHT FLASHES, INSTEAD OF JUST STAYING ON AS THE BRAKE IS BEING PRESSED. *TR

REAR PASSENGER LED TAIL LIGHT FLICKERS INTERMITTENTLY WHEN HEADLIGHTS ARE ON AND BRAKE LIGHT ON THIS LAMP ILLUMINATES THOUGH NO PRESSURE ON THE BRAKE PEDAL. PER MY RESEARCH, FORD IS CHARGING CUSTOMERS FOR THIS REPAIR (UP TO $500 PER LIGHT) THOUGH IT IS A SAFETY ISSUE. FLICKERING LIGHT DISTRACTING TO OTHER DRIVERS AS WELL AS UNSAFE AS BRAKE ILLUMINATES RANDOMLY THOUGH I AM NOT BRAKING. *TR

BOTH RIGHT AND NOW LEFT BRAKE LIGHTS DEVELOPED A CONDITION WHERE THEY TURN ON IN THEIR BRIGHT, BRAKING STATE WHENEVER THE HEAD-LIGHTS ARE ON. THE DEALER REPLACED THE RIGHT LIGHT, AT MY EXPENSE A YEAR AGO. NOW, I HAVE TO REPLACE THE LEFT LIGHT. THESE REPAIRS ARE $400 EACH. AND THERE IS NO INDICATION TO THE DRIVER THAT THIS IMPORTANT SAFETY SYSTEM ISN'T FUNCTIONING PROPERLY. I WAS NOTIFIED BY OTHER DRIVERS OF THE PROBLEM. FORD SHOULD RECALL AND INSPECT THESE VEHICLES. SOMEONE WILL BE REAR-ENDED BECAUSE OF THIS PROBLEM. THE DATE OF MY "INCIDENT" IS APPROXIMATE. MY ISSUE IS THE SAME AS SHOWN HERE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=4H7M70CUYVK. *TR

WHEN STEPPING ON THE BRAKES THE REAR PASSENGER BRAKE LIGHT EITHER FLICKERS OR ILLUMINATES HALF WAY. WHEN WE TOOK IT TO FORD THEY SAID THIS WAS NOT COVERED BY WARRANTY AND TRIED TO CHARGE US $500. THIS IS OBVIOUSLY A MALFUNCTION ON THE MANUFACTURERS SIDE. *TR

WE HAD OUR OIL CHANGES AND A SAFETY CHECK PERFORMED BY OUR LOCAL FORD DEALER IN ELMIRA, NY AND WE WERE INFORMED THAT WHEN OUR PARKING LIGHTS WERE ON THE RIGHT REAR (PASSENGER SIDE) TAIL LIGHT WAS ILLUMINATED AS IF THE BRAKE LIGHT WERE ON AND THE LEFT SIDE WAS A NORMAL ILLUMINATION. THIS I SAW AS A SERIOUS SAFETY ISSUE BECAUSE IT COULD CONFUSE SOMEONE BEHIND THE CAR AND POSSIBLY LEAD TO AN ACCIDENT AND WONDERED WHY THIS WAS HAPPENING SO I WENT ONLINE AND LEARNED THAT I AM ONE OF POSSIBLY THOUSANDS THAT THIS IS HAPPENING TO. THE FIX IS TO REPLACE THE ENTIRE TAIL-LIGHT ASSEMBLY WHICH AT A DEALER WOULD COST BETWEEN $400.00 TO $600.00. THE TAILIGHT IS AN LED ASSEMBLY AND IN MY OPINION IT IS A FAULTY PART. IT POSES A VERY SERIOUS SAFETY ISSUE AND BECAUSE FROM MY RESEARCH IT CAN HAPPEN AT ANY AGE OR MILLAGE IS SHOULD BE RECALLED AND BE REPLACED WITH A RELIABLE UNIT. YEARS AGO ONE KNEW WHEN YOUR LIGHT WAS OUT OR YOUR TURN SIGNAL WASN'T WORKING AND IT WAS A CHEAP $2.00 FIX. I WAS LUCKY BECAUSE ONLY ONE LIGHT WAS BAD BUT WHAT IF BOTH LIGHTS WERE BAD I OR MY WIFE COULD HAVE BEEN INVOLVED IN A VERY SERIOUS ACCIDENT. I KNOW THAT IT WAS A DEFINITE FAULT IN THE UNIT BECAUSE WHEN THE PARKING LIGHTS WERE NOT ON IT FUNCTIONED AS IT SHOULD WHEN THE BRAKES WERE APPLIED. LETS GET A RECALL SO PEOPLE WON'T GET HURT.

I'VE HAD MULTIPLE ISSUES WITH THE MILAN THROTTLE BODY FOR OVER A YEAR. EVERYTIME I TAKE IT TO THE DEALER THEY SAY THE COMPUTER JUST NEEDS REPROGRAMMED. AFTER I LEAVE THE DEALERSHIP MY CAR USUALLY HAS A HARD FAILURE JUST LIKE IT DID BEFORE (LOSS OF POWER, ENGINE RUNNING ROUGH, CAR ROLLS TO A STOP). I CAN COMPLETELY TURN THE CAR OFF AND TURN BACK ON AND IT RUNS FINE AGAIN FOR A WHILE AND THEN DOES IT ALL OVER AGAIN. THE DEALERSHIP WILL ONLY KEEP REPROGRAMMING THE COMPUTER. THEY HAVE ALSO REPLACED THE THROTTLE BODY 2 TIMES BUT AFTER ABOUT 100 MILES IT STARTS ALL OVER AGAIN. FORD HAS REFUSED TO DO ANYTHING OTHER THAN WHAT THE DEALERSHIP CAN FIND WHICH IS ONLY WHAT THE CODES SAY (REPROGRAM COMPUTER OR REPLACE THROTTLE BODY). I'M NOT GOING TO KEEP TAKING MY CAR IN EVERY WEEK TO GET REPROGRAMMED. FORD HAS REFUSED TO GIVE ME A LOANER CAR TO USE UNTIL THEY FIX IT. I'VE TAKEN MULTIPLE DAYS OFF WORK AND ARRANGED FOR OTHER TRANSPORTATION FOR THE PREVIOUS WORK. HOWEVER, ENOUGH IS ENOUGH. I CAN'T KEEP TAKING MY CAR BACK FOR SOME THAT FORD KNOWS NEEDS FIXED. THIS IS CLEARLY A SIGNIFICANT SAFETY ISSUE. I TRAVEL A LOT ON HIGHWAYS AND INTERSTATES AND WHEN I LOSE POWER I'VE HAD SOME CLOSE CALLS WILL ACCIDENTS (RE ENDED) AND TRYING TO GET TO A SHOULDER TO PULL OFF AND RESTART CAR. I CAN NO LONGER USE MY CAR TO DRIVE MY KIDS AROUND DUE TO THE SAFETY CONCERNS OF BEING HIT DURING A FAILURE OR STRANDED. I'VE MADE THIS KNOWN VERY CLEARLY TO FORD BUT THEY DON'T SEEM TO CARE. IF THEY DO THEY ARE NOT ACTING ON IT. I WOULD HATE FOR SOMETHING TERRIBLE TO HAPPEN BEFORE THEY FIX IT. I'M NOT ONLY CONCERNED FOR MY FAMILY BUT OTHERS THAT MAY BE HAVING SIMILAR ISSUES WITH THEIR CAR. ALL I'M ASKING FOR IS FOR FORD TO RECOGNIZE THIS IS A VERY REAL AND SERIOUS SAFETY CONCERN. THEY NEED TO LOOK A LITTLE DEEPER AT THE ISSUE. I JUST WANT A SAFE CAR TO DRIVE UNTIL THEY CAN FIX IT. *TR

JUST DROVE HOME FROM THE DEALER AFTER BUYING THIS USED 2010 MERCURY MILAN WITH 26000 MILES AND WHEN I BACKED INTO MY PARKING SPACE I SAW THE REFLECTION ON THE WALL BEHIND ME THAT WAS NO DIFFERENCE IN THE LIGHT WITH OR WITHOUT MY FOOT ON THE BRAKE. I CALLED THE DEALER NEXT DAY AND THEY SAID TO BRING IT BACK LEAVE IT FOR A DAY. I HAVE FOUND ONLINE THAT THE LED LIGHTS HAVE A PROBLEM. I HAVE NOT RETURNED IT YET BECAUSE I LIVE 80 MILES FROM THE DEALER AND NEED A RIDE HOME. I HOPE TO THIS WEEK. *TR