2010 MERCURY MILAN Complaints

MY CAR STALLED SUDDENLY IN MODERATE 35 MPH TRAFFIC ON 8/16/14. I WAS NEARLY REAR ENDED WHILE I HAD TO RESTART MY CAR AS THERE WAS NOWHERE TO PULL OVER. ON 8/17/14, MY CAR STALLED SUDDENLY AFTER TRAVELING .5 MILE FROM HOME (AT APPROX. 20 MPH), SO I RETURNED TO MY HOUSE. ON 8/18 AT 7 AM, I SPOKE TO SHEEHY FORD IN RICHMOND, VA, AND WAS GIVEN AN APPOINTMENT FOR THROTTLE BODY REPAIR TO OCCUR ON 8/19 UNDER THEIR "CUSTOMER SATISFACTION PROGRAM" 13B17. I WAS TOLD THAT I WAS NOT IN DANGER OF GETTING STRANDED, SO I HAD MY HUSBAND FOLLOW ME TO WORK ON 8/18. THE CAR STALLED AGAIN ON 8/18 WHILE TRAVELING AT 40 MPH. RATHER THAN REPLACE THE FAULTY PART WHICH THEY DID HAVE IN STOCK, FORD MERELY RECALIBRATED THE POWERTRAIN SINCE THE CHECK ENGINE LIGHT WAS NOT LIT WHEN I DROPPED OFF THE CAR FOR SERVICE, EVEN THOUGH I NOTIFIED THEM TWICE OF THE MULTIPLE INCIDENTS (VIA PHONE ON 8/18 AND IN PERSON ON 8/19). I HAVE FILED A COMPLAINT WITH FORD SINCE THE CONTAMINATED INTERNAL MOTOR CONTACTS OF THE THROTTLE BODY REMAIN IN MY VEHICLE. *TR

SAME FAILURE AS EVERYOTHER MILAN. DRIVERS SIDE REAR TAILLIGHT MALFUNCTION! ANYTIME HEADLIGHTS ARE ON THE TAILLIGHT LIGHTS UP AS IF THE BRAKES ARE ON. THEY AREN'T. DEALERSHIP PRETENDS NOT TO KNOW ANYTHING ABOUT THE PROBLEM. FORD LOST TWO SALES ON THIS ONE. WHEN THE MERCURY AND THE LINCOLN COME OF AGE, BACK TO IMPORTS FOR THIS COUPLE. *TR

THE TAILLIGHTS NEVER CHANGED ILLUMINATION, WHEN THE HEADLIGHTS WHERE ON. WHEN THE HEADLIGHTS WERE NOT ON THEY ILLUMINATED ACCORDING TO BRAKE PETAL PRESSING. WAS DRIVING AT NIGHT WITH HEADLIGHTS ON ND WAS REAR ENDED DUE TO THE OTHER DRIVER KNOWING I WAS STOPPING. THE OTHER DRIVER WAS HURT ALONG WITH HER PASSENGER. NEXT MORNING TO VEHICLE IN TO DEALERSHIP WAS TOLD IT NEEDED A HEADLIGHT CONTROL SWITCH AND AN REAR TAIL LIGHT ASSEMBLIES. NOT BULBS BUT ASSEMBLED AS THESE ARE LED. 435$ FOR EACH TAILLIGHT AND 50 FOR CONTROL SWITCH. *TR

VEHICLE HAS VERY HARSH JERKY SHIFT CHANGES BETWEEN 2-3 GEAR, TOOK TO DEALERSHIP WAS TOLD SOFTWARE UPGRADE WAS NEEDED, AFTER DRIVING ABOUT A WEEK, ISSUE RECURRED. RETURNED BACK TO DEALERSHIP WAS TOLD CAR NEEDED DB TRANSMISSION BECAUSE TRANSMISSION GEARS WERE WORN. *TR

LEFT TAIL LIGHT STARTED FLICKERING AND NOW IS COMPLETELY OUT. WAS TOLD ASSEMBLY NEEDS TO BE REPLACED. THIS IS AT LEAST A $400 FIX. THIS IS A LED LIGHT AND SHOULD HAVE LASTED MORE THAN 4 YEARS. THIS IS A SAFETY CONCERN AND A RECALL SHOULD BE ISSUED. *TR

HAVE BEEN HAVING ISSUES WITH TAIL LIGHTS FLICKERING AND GOING OUT INTERMITTENTLY. FROM WHAT I'VE READ ONLINE, IT APPEARS THIS IS AN ONGOING AND WIDESPREAD ISSUE. THE REPLACEMENT IS ONLY FOR THE ENTIRE UNIT AT A COST OF OVER $400. THIS IS ABSOLUTELY RIDICULOUS AND I BELIEVE THERE SHOULD BE A RECALL ON THIS MATTER. IT IS A POTENTIAL HAZARD AND A LOT OF PEOPLE CANNOT AFFORD THE FEE FOR 1 TAIL LIGHT MUCH LESS BOTH. *TR

THE DRIVER SIDE REAR BRAKE LIGHT DOES NOT WORK WHEN THE DRIVING LIGHTS ARE ON. IT SEEMS THERE ARE MULTIPLE PEOPLE WITH THIS SAME PROBLEM, AS A RESPONSIBLE COMPANY FORD SHOULD FIX THIS ISSUE AND NOT PASS THERE ERROR ON TO THE CONSUMERS. THE FOG LIGHTS ALSO ARE HAVING ELECTRICAL ISSUES, SOMETIMES THEY WORK, OTHER TIMES THEY DON'T. *TR

THE PASSENGER SIDE LED BRAKE LIGHT ASSEMBLY IS CONSTANTLY ILLUMINATED AS IF THE BRAKES ARE APPLIED BUT THEY ARE NOT. MAKES A SAFETY HAZARD AS IT IS DISTRACTING TO DRIVERS THAT ARE FOLLOWING AND THEY MAY MISJUDGE MY BRAKING. THIS IS THE SECOND ASSEMBLY THAT I HAVE HAD GO FAULTY. THE FIRST WAS THE DAY I BOUGHT IT BUT THE DEALER REPLACED THE $400 PART FOR FREE.

THE DRIVERS SIDE BRAKE LIGHT HAS INTERMITTENT OPERATION. THE LAMP CANNOT BE REPLACED LIKE A REGULAR TURN SIGNAL LAMP. *TR

LEFT AND RIGHT BRAKE LIGHTS STAY ON BRAKE LIGHTS WHEN LIGHTS ARE TURNED ON. *TR