2010 MERCURY MILAN Complaints

PURCHASED THIS MILAN IN 2011 WITH 22K MILES. IMMEDIATELY NOTICED ISSUES WITH THE 6-SPEED 6F35 AUTOMATIC CAUSING THE CAR TO STOP ACCELERATING UNDER LOAD, LEAVING ME DEAD IN THE WATER WHEN MERGING IN TRAFFIC. I WAS NOT INFORMED THAT FORD ALREADY KNEW OF ISSUES AND I WAS IN AND OUT OF THE DEALER WITH NOTHING DONE, UNTIL THE TRANY HAD MORE DAMAGE. IT WAS REPAIRED BUT NEVER PROPERLY STRESS TESTED, BY EITHER OF TWO DEALERSHIPS I WENT TO. ACCORDING TO THE TSB IF THE TRANY EXHIBITED CERTAIN GRADES OF FAILURE, IT REQUIRED REPROGRAMMING AND THEN VALVE BODY REPLACEMENT, FOLLOWED BY A STRESS TEST TO VERIFY THERE WAS NOT ANY MORE EXTENSIVE DAMAGE. THE MOST I GOT AFTER THE VALVE BODY WAS CHANGED WAS A SUGGESTION THAT I CHANGE MY TRANY FLUID THAT HAD ALREADY BEEN CHANGED BY FORD 20K MILES EARLIER. I THEN STARTED HAVING ISSUES WITH THE REAR TAIL LIGHTS (BRAKE/PARKING), WITH ONES FLICKERING INTERMITTENTLY IN THE COLD AND THEN DIEING COMPLETELY, OR GOING FULL INTENSITY AND NEVER SWITCHING BACK TO JUST PARKING LIGHT MODE. HAD TO REPLACE BOTH AT HIGH COST, FORD LISTS $400 EACH, BASICALLY FOR THE EQUIVALENT OF A $2 BULB. I AM AN EE, SPECIALIZING IN MANUFACTURING, AND AFTER TAKING ONE OF THE FAILING ONES APART FOUND IT IS WAS PROBABLY RELATED TO POOR PART CHOICE OR DESIGN. THERE WAS NOTHING DAMAGED DUE TO WATER OR IMPACT. I WOULD DUMP THIS VEHICLE, HOWEVER I STILL HAVE PAYMENTS AND ETHICALLY I CAN NOT SELL IT ON THE OPEN MARKET WORRYING SOMEBODY ELSE MAY HAVE A DANGEROUS ISSUE WITH IT DUE TO THE QUESTIONABLE TRANSMISSION. IF THE TRANSMISSION HAD ANY TYPE OVER STRESS THAT REQUIRED THE LEVEL IF TESTING MENTIONED IN THE TSB, WHICH IS ALMOST IMPOSSIBLE TO DO IN VEHICLE, THE WHOLE TRANY SHOULD HAVE BEEN PULLED. *TR

I FELT A BIG JOLT AS I WAS PULLING OUT OF MY NEIGHBORHOOD. IT FELT LIKE I HIT SOMETHING. MY SON EVEN GOT OUT OF THE CAR AND LOOKED UNDERNEATH. THEN THE NEXT DAY, AS I WAS PULLING OUT OF A GROCERY PARKING LOT, IT WAS REVVING UP BUT WOULDN'T GO, LIKE IT WASN'T IN GEAR. I STOPPED, PUT IT IN PARK FOR A MINUTE, THEN BACK TO DRIVE. IT STARTED GOING BUT HAPPENED AGAIN AT THE NEXT INTERSECTION. THIRD DAY, I TOOK IT TO THE DEALERSHIP, AND THEY SAID IT NEEDED A COMPUTER UPDATE. LUCKILY, I DO HAVE AN EXTENDED WARRANTY, SO THERE WAS NO CHARGE. THAT WAS TWO DAYS AGO, AND IT SEEMS TO BE OKAY FOR NOW, BUT I'M SO AFRAID TO DRIVE IT IN HEAVY TRAFFIC, AND I'M HESITANT NOW EVERY TIME I HAVE TO PULL INTO TRAFFIC WHEN LEAVING THE STORE OR MY NEIGHBORHOOD. *TR

TRAILING DRIVER NOTICED ISSUES WITH LEFT TAILLIGHT FLICKERING INTERMITTENTLY....A VISIT TO FORUMS INDICATE A WIDESPREAD PROBLEM WITH COSTLY REPAIR AND FORD NOT WANTING TO TAKE OWNERSHIP OF THE PROBLEM. *TR..UPDATED 10/06/14 *BF

IF HEADLIGHTS OR PARKING LIGHTS ARE ON, LEFT AND RIGHT STOP LIGHTS DO NOT CHANGE BRIGHTNESS WHEN BRAKES ARE APPLIED. THE BRAKE LIGHT IN THE REAR WINDSHIELD DOES COME ON AS IT SHOULD. *TR

DRIVING THRU TOWN AT APPROX 30 MPH THE VEHICLES WARNING LIGHTS FLASHED FOR CHECK ENGINE AND THE THROTTLE CONTROL WARNING (WRENCH) ILLUMINATED. THE VEHICLE WOULD NOT RESPOND TO ANY ACTIVATION OF THE GAS PEDDLE AND DRIFTED TO IDLE POWER. NOT UNDERSTANDING WHAT WENT WRONG, I SHUT THE CAR DOWN AND RESTARTED IT TO CLEAR THE FAULTS. I RE-ENTERED TRAFFIC AND PROCEEDED ABOUT 50 FT BEFORE IT HAPPENED AGAIN. I PROCEEDED TO FOLLOW THE SAME RESET PROCESS AND WAS ABLE TO LIMP THE CAR HOME. THE CAR WAS TOWED AWAY AND REPAIRED BY REPLACING THE ELECTRONIC THROTTLE BODY. RESEARCH SHOWS THAT SINCE 2004 FORD HAS KNOWN THAT THIS PROBLEM EXISTS AND THAT THE ENGINE DESIGN DEFAULT IS TO BRING THE CAR DOWN TO IDLE POWER. INTERNET CHAT BOARDS HAVE STORIES OF THIS HAPPENING ON HIGHWAYS AT HIGH RATES OF SPEED. FORD CLAIMS THERE IS NO RECALL BECAUSE THE GOVERNMENT (YOU GUYS) HAVE NOT REQUIRED THEM TO DO SO DESPITE THE FAILURE MODE, AND PUBLIC SAFETY IMPLICATIONS, BEING EXACTLY THE SAME AS NHTSA ACTION NUMBER PE13031. FORD FIXED THE PROBLEM RECENTLY BUT DID NOT SCRAP OLD DEFECTIVE INVENTORY AND REFUSES TO FIX THOSE SUSPECT PARTS ON OUR ROADS. THEY HAVE CALCULATED THE COSTS AND CHOOSE TO RISK PUBLIC SAFETY INSTEAD OF A RECALL. *TR

ONE MONTH AFTER MY NHTSA COMPLAINT # 10563879, THE LEFT SIDE TAIL/BRAKE LIGHT SYSTEM IS NOW RESPONDING IN THE SAME MANNER. IE: BRAKE LIGHTS FUNCTION NORMALLY DURING THE DAY WITHOUT THE TAIL LIGHTS ON, BUT WHEN TAIL LIGHTS ARE ACTIVATED, THEY SHINE AT FULL 100% INTENSITY, AS IF THE BRAKES WERE APPLIED. BRAKE APPLICATION IS NOW ONLY SHOWN BY THE SMALL THIRD CENTER LIGHT. WHENEVER I SEE A MILAN IN MY CITY AT NIGHT, WHICH IS THE ONLY TIME IT WILL BE EVIDENT, I TRY TO FOLLOW IT TO SEE IF IT HAS THIS ISSUE ALSO. I'LL FIND THAT USUALLY 1 OR BOTH OF THIS VEHICLES LIGHTS DO THIS, AND THE OWNERS DO NOT REALIZE IT. I FEEL THIS IS A WIDESPREAD SAFETY ISSUE, COMPOUNDED BY THE OWNER BEING UNAWARE OF A PROBLEM. NO DASH WARNING IS SHOWN. AND YES, FORD WANTS $400 FOR THIS LAMP. REPLACING IT IS THE ONLY FIX. *TR

THROTTLE BODY FAILED WITHOUT WARNING. CAR IMMEDIATELY LOST POWER AND HAD NO ACCELERATOR RESPONSE AND WOULD ONLY IDLE. THIS WOULD HAVE BEEN DANGEROUS HAD THE VEHICLE NOT BEEN IN AN AREA WHERE IT WAS IMMEDIATELY SAFE TO PULL OVER. THROTTLE BODY WAS CHANGED, THE SECOND TIME IT'S HAPPENED TO THIS VEHICLE. *TR

MY WIFE NOTICED APX 1 YEAR AGO THAT HER LEFT BRAKE LIGHT WAS NOT WORKING. WE DISCOVERED IT WAS LED & APPARENTLY THE COMPLETE TAIL LIGHT ASSEMBLY NEEDS CHANGED. WE RECENTLY BROUGHT IT TO OUR FORD DEALERSHIPS' ATTENTION, BUT THEY SAID THEY DID NOT KNOW HOW TO FIX. ALTHOUGH, WE REALIZE THAT OCCASIONALLY, CHANGING LAMPS IS THE OWNERS RESPONSIBILITY, WE FEEL THAT CHANGING A VERY EXPENSIVE TAIL LIGHT ASSEMBLY IS NOT THE NORM. THIS CAR HAS HAD NO WRECKS & NO AFTER MARKET DEVICES OF ANY KIND. PLEASE HELP!! THANK YOU *TR

2010 MERCURY MILAN WITH 3.0 LITER V-6 BUILD DATE MARCH 2010. CAR WENT INTO LIMITED LIMP MODE WHILE IT WAS BEING DRIVEN AT LESS THAN 30 MPH. THIS HAS HAPPENED ON THREE OCCASIONS. EACH TIME THE ENGINE DROPS TO A ROUGH IDLE AT 500 TO 900 RPM AND THE "WRENCH" LIGHT IS ILLUMINATED. ENGINE DOES NOT RESPOND TO THROTTLE INPUT. CAR SPEED DROPS DRASTICALLY BUT STEERING AND BRAKES APPEAR TO OPERATE NORMALLY. (ENGINE IS STILL RUNNING AN CLOSE TO NORMAL IDLE SPEEDS.) ENGINE DOES NOT PRODUCE ENOUGH POWER TO GO UP THE SLIGHTEST OF INCLINES. AFTER RESTARTING, THE ENGINE THE CONDITION CLEARS AND CAR DRIVES NORMALLY. PORTABLE OBDII SCAN TOOLS DO NOT INDICATE ANY DTC CODES. DEALER REPLACED THROTTLE BODY MECHANISM DUE TO AN INTERMITTENT SHORT IN THE POSITION SENSING CIRCUIT. DEALER KEPT OLD UNIT DUE TO CORE CHARGE. THIS IS A SAFETY CONCERN IN THAT UNDER MANY TRAFFIC CONDITIONS THE CAR MAY BE HIT FROM BEHIND OR UNABLE TO MOVE TO A SAFE SHOULDER OUT OF THE TRAFFIC FLOW.

MY WIFE AND I OWN A 2010 MERCURY MILAN. ONE DAY LAST WEEK, AS MY WIFE WAS LEAVING WORK, THE CAR SUDDENLY LOST POWER, SPUTTERED AND WAS NOT ABLE GO FASTER THAN 10 MPH. THE CAR WENT INTO THE "LIMP HOME" MODE. WE SUBSEQUENTLY TOOK THE CAR TO THE FORD DEALERSHIP WHERE THE PROBLEM WAS DIAGNOSED AS A "NETWORKING PROBLEM" AND WAS TOLD THAT THE THROTTLE BODY MUST BE REPLACED! NOW, I AM TOLD THAT THERE IS A NATIONWIDE SHORTAGE OF THIS PART AND IT WILL BE AT LEAST TWO WEEKS BEFORE THE PART WILL ARRIVE! THE DEALER ESTIMATES THAT THE REPAIR WILL COST $750. I RESPECTFULLY REQUEST THAT YOUR AGENCY ISSUE A RECALL ON THESE VEHICLES. I BELIEVE THAT THIS THROTTLE BODY DEFECT HAS PRODUCED A LIFE-SAFETY HAZARD AND SHOULD BE ADDRESSED QUICKLY! THANK YOU. MAX A STEWART