2010 MERCURY MILAN Complaints

DUE TO A DEFECTIVE CONNECTION BOTH OF MY TAIL LIGHTS ARE OUT IN MY 2010 MERCURY MILAN. THE DEALER HAS TOLD ME THAT REPLACING THE WHOLE TAIL LIGHT ASSEMBLY, AS THAT IS THE ONLY OPTION AT $400.00 A PIECE IS "NORMAL MAINTENANCE". WHEN I CONTACTED FORD I WAS TOLD THE SAME THING, THAT IT WAS NORMAL TO HAVE TO REPLACE TAIL LIGHTS. WHILE I AGREE, THESE ARE LED LIGHTS THAT HAVE A BAD CONNECTION AND FORD HAS HAD MANY COMPLAINTS ON THIS SAME ISSUE. FORD REFUSES TO FIX AN ISSUE THAT HAD TO DO WITH DEFECTIVE PARTS, THE COST AND THE FORDS REFUSAL TO FIX THIS ISSUE, EQUATES TO HUGE SAFETY ISSUES. *TR

THE EXACT INCIDENT DATE IS UNKNOWN. THE RIGHT TAIL/BRAKE LIGHT DOES NOT FUNCTION AT ALL AND THE LEFT TAIL/BRAKE LIGHT BURNS VERY BRIGHT LIKE THE BRAKE IS DEPRESSED BUT ITS NOT. THIS HAPPENS WHEN THE HEADLIGHTS ARE ON BUT THEY FUNCTION WHEN THE HEADLIGHTS ARE TURNED OFF ALTHOUGH THE RIGHT ONE IS MUCH DIMMER. I HAVE SPOKEN TO THE DEALERSHIP AND WAS TOLD THAT THE ENTIRE LIGHT ASSEMBLY WOULD HAVE TO BE REPLACED AT A COST OF 530.00 PER SIDE AND THERE WOULDN'T BE A GUARANTEE THAT THEY WOULD LAST ANY LONGER. I HAVE CALLED FORD AND MADE A COMPLAINT AS WELL. I HAVEN'T GOTTEN IT FIXED YET SINCE ITS GOING TO COST ME OVER 1000.00 AND IT MAY GO RIGHT BACK OUT AND HAPPEN AGAIN. I WOULD LIKE THERE TO BE SOME KIND OF A RECALL BECAUSE I HAVE SEARCHED ONLINE AND HAVE FOUND NUMEROUS OTHER REPORTS FOR THE SAME THING. IT IS A SERIOUS SAFETY ISSUE. *TR

THE REAR RIGHT EXTERIOR LIGHT BURNED OUT. THERE ARE SUPPOSEDLY LED LIGHTS. DEALER NOTIFIED ME THAT THE COST OF THE PART WAS APPROXIMATELY $450.00 AND THAT DID NOT INCLUDE LABOR. THIS IS A SAFETY ISSUE AND FORD REFUSES TO PAY ANYTHING. THIS CAR IS A 2010 MERCURY MILAN. IT IS MY FIRST FORD PRODUCT. I HAVE BEEN A LOYAL TOYOTA DRIVER BEFORE THEIR BUT WANTED TO BUY AN AMERICAN CAR. THIS IS AFTER THE THROTTLE BODY HAD TO BE REPLACED. HOW CAN THEY JUSTIFY THIS? *TR

MY SON WAS ALMOST REAR ENDED ON THE FREEWAY, WHICH PROMPTED MY INSPECTION OF OUR 2010 MERCURY MILAN. I FOUND THE BRAKE LIGHTS WORK AS THEY SHOULD IN DAYLIGHT. WHEN THE HEADLIGHTS COME ON THOUGH, THE RIGHT REAR TAIL LIGHT SHOWS THE BRAKE LIGHTS INTENSITY 100% OF THE TIME, AND IS UNAFFECTED BY BRAKE PEDAL APPLICATION. LEFT REAR BRAKE/TAIL LIGHT, AND UPPER 3RD BRAKE LIGHT OPERATE NORMALLY. I CONSIDER THIS A MAJOR SAFETY CONCERN, ESPECIALLY AFTER RESEARCHING THIS LED LIGHT SYSTEM. THIS VEHICLE SHOWS REPEATED WIDESPREAD INCIDENTS, EXACTLY AS I DESCRIBE. SOME PEOPLE REPORT BOTH LIGHTS MALFUNCTIONING. MY CONCERN IS THAT IT TAKES A THIRD PARTY TO TELL YOU THAT YOUR TAIL/BRAKE LIGHTS ARE NOT OPERATING CORRECTLY, SO MOST OWNERS WONT KNOW THEY HAVE A PROBLEM. THIS COULD BE MORE COMMON TO THIS VEHICLE THAN IT ALREADY APPEARS TO BE. I ONLY PERSONALLY KNOW ONE OTHER PERSON WITH THE SAME VEHICLE AND THEY HAVE THE SAME PROBLEM ! ISSUE IS NOT CURRENTLY ACKNOWLEDGED BY FORD, PROBABLY BECAUSE IT IS A $400 LAMP THAT MUST BE REPLACED IN ITS ENTIRETY. *TR

WRENCH LIGHT CAME ON AND CAR STARTED SHAKING AND SPUTTERING AND WOULD NOT ADVANCE AND I ALMOST GOT REAR ENDED. I FEEL THIS IS A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED. ALSO THE ENGINE LIGHT CAME ON. THANK YOU *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE DESPITE THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS ADVISED THAT THE THROTTLE BODY FAILED BUT DID NOT HAVE A CLEAR DIAGNOSIS HOW IT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

WHILE TRAVELING AT 55MPH MY VEHICLE STALLED, LOST ALL POWER AND CAME TO A STOP AT THE SIDE OF THE ROAD. IT WAS RESTARTED SEVERAL TIMES EACH TIME WITH THE WRENCH SYMBOL ILLUMINATED. WAS ONLY ABLE TO DRIVE HOME AT 45MPH AND THE CAR BUCKED AND STALLED TWO TIMES. WILL BE CALLING FORD FOR REPAIR. LUCKILY I SIGNED UP FOR THE EXTENDED SERVICE PLAN WHEN I PURCHASED THIS VEHICLE AS A CERTIFIED PRE OWNED CAR AT THE DEALERSHIP. THIS IS OBVIOUSLY A THROTTLE BODY ISSUE WHICH I WILL BE EXPLAINING TO THE TECH'S WHEN I BRING IT IN FOR REPAIR. AND MORE IMPORTANTLY, THIS IS A MAJOR SAFETY ISSUE FOR THE OCCUPANTS OF THIS CAR AND OTHER CARS INVOLVED IF AN ACCIDENT WERE TO OCCUR. *TR

I WAS TRAVELING AT NIGHT, AT A SPEED OF 30 MPH. I HEARD A BELL AND LOOKED AT MY DASH AND SAW A MESSAGE THAT SAID POWERTRAC SERVICE NOW. I PULLED OVER TO A PARKING LOT, RESTARTED MY CAR, AND AT THIS POINT.... THERE WAS NO POWER STEERING. THANK GOD MY HUSBAND WAS WITH ME. I COULDN'T EVEN TURN THE WHEEL MYSELF. I WAS LUCKY THAT OUR CHILDREN WERE NOT IN THE CAR. THERE IS TO MANY OF THESE SAME ISSUES LISTED WITHIN THE LAST MONTH. OH AND BY THE WAY, I HAD MY CAR SERVICED (AT THE DEALERSHIP) YESTERDAY AND WAS TOLD MY CAR WAS GREAT! WONDERING WHAT IN THE WORLD IS GOING ON . *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE OVERHEATED AND THE DRIVER'S SIDE BRAKE LIGHT CONSTANTLY ILLUMINATED ON A DIFFERENT OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO A PRIVATE MECHANIC WHO FOUND THAT THE TAIL LIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

2010 MERCURY MILAN PREMIER (LED TAIL LIGHTS) WITH HEADLIGHTS ON THE LEFT REAR BRAKE LIGHT REMAINS ON ALL THE TIME AND DOES NOT RESPOND WHEN PRESSING THE BRAKE PEDAL. *TR