2010 MERCURY MILAN Complaints

I WAS DRIVING ON THE FREEWAY AT ABOUT 60 MPH WHEN MY CAR SUDDENLY LOST ALL DRIVE POWER WITHOUT WARNING. I MANAGED TO COAST TO THE SNOW-COVERED RIGHT SHOULDER. WHEN I PUT THE VEHICLE IN PARK, IT WAS SHUDDERING AND THE ENGINE WARNING LIGHTS WERE ON. I TURNED THE CAR OFF FOR A MINUTE AND THEN TURNED IT BACK ON. THE CAR SEEMED TO DRIVE OK THEN, BUT I IMMEDIATELY TOOK IT TO THE DEALERSHIP AND LEARNED THAT THE DIAGNOSTIC CODES INDICATED A FAILURE IN THE THROTTLE BODY. IF THIS IS A FAULTY PART IT SHOULD BE RECALLED. I FEEL I WAS LUCKY TO BE ABLE TO GET MY DISABLED CAR OFF THE ROAD WITHOUT INCIDENT. THE NEXT PERSON MAY NOT BE SO FORTUNATE. *TR

AT NIGHT (WITH RUNNING LIGHTS ON) THE LEFT REAR BRAKE LIGHT REMAINS ON ALL THE TIME AND DOES NOT RESPOND WHEN PRESSING THE BRAKE PEDAL. *TR

TL* THE CONTACTS OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH HE HEARD AUDIO SIGNALS. THERE WERE WARNING INDICATOR LIGHTS ILLUMINATED THAT STATED CHECK BRAKE SYSTEM, ABS. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC DIAGNOSED THAT THE COMPUTER SYSTEM AND THE BRAKE MECHANISM HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,250.

I WAS DRIVING DOWN THE HIGHWAY TRAVELING AT APPROXIMATELY 50MPH WHEN THE CAR SUDDENLY STARTED TO LOSE POWER AND I WAS NOT ABLE TO ACCELERATE--CAR WAS COASTING. THE WRENCH LIGHT CAME ON AT THE SAME TIME AS WELL. I TURNED ON MY HAZARD LIGHTS AND WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD. THE CAR STARTED TO SPUTTER AS IT SLOWED DOWN AND EVENTUALLY LOST ALL POWER/STOPPED. I TURNED THE CAR OFF, AND WAS ABLE TO START BACK UP AGAIN...VERY CONFUSING AND ANNOYING. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE PASSENGER'S SIDE BRAKE LIGHT FAILED. THE CONTACT FOUND OUT THE BRAKE AND TAIL LIGHTS WERE FAULTY BY BEING STOPPED BY A SHERIFF. A REPAIR SHOP INFORMED HER, THE COMPUTER CHIP IN THE TAIL LIGHTS WERE FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. UPDATED 02/11/14*LJ

WHEN THE LIGHTS ARE ON (AT NIGHT), THE REAR LIGHTS ARE CONTINUOUSLY AT THEIR HIGHEST BRIGHTNESS, AS IF THE BRAKES WERE PRESSED DOWN. SO, IT APPEARS THAT THE BRAKES ARE ON CONTINUOUSLY. THE ONLY DIFFERENCE WHEN THE BRAKE PEDAL IS PRESSED DOWN IS THAT THE CENTRAL LIGHT HIGH UP ON THE TRUNK TURNS ON. THIS IS ONLY AN ISSUE AT NIGHT- DURING THE DAY THE BRAKE LIGHTS FUNCTION NORMALLY. BASED ON INTERNET FORUMS AT EDMUNDS AND CONSUMER REPORTS, AMONG OTHERS, I HAVE FOUND AT LEAST 10 OTHER INSTANCES OF THIS EXACT SAME PROBLEM WITH 2010 MERCURY MILANS, MOST WITH LOW MILEAGE: E.G. HTTP://FORUMS.CONSUMERREPORTS.ORG/N/PFX/FORUM.ASPX?NAV=MESSAGES&TSN=1&WEBTAG=CR-38AUJOHN&TID=5115 ; HTTP://WWW.EDMUNDS.COM/MERCURY/MILAN/2010/CONSUMER-DISCUSSIONS.HTML. MY CAR HAS ONLY 15,000 MILES ON IT. THIS CLEARLY APPEARS TO BE A FACTORY WIRING DEFECT, AND ONE THAT IS NOT IMMEDIATELY OBVIOUS WHEN THE CAR IS PURCHASED (WE ONLY FOUND OUT ABOUT IT WHEN SOMEONE WE KNEW WAS FOLLOWING OUR CAR AT NIGHT, THREE MONTHS AFTER PURCHASE OF THE CAR). THE FIX, ACCORDING TO FORD, IS TO REPLACE BOTH TAIL LIGHTS, AT A COST OF $1000. FORD REFUSES TO HELP PAY FOR THE REPAIRS OR ACKNOWLEDGE THE DEFECT. GIVEN THE OBVIOUS SAFETY IMPLICATIONS OF CONTINUOUSLY ACTIVE BRAKE LIGHTS, THE DOCUMENTED RECORD OF THE DEFECT, AND THE NON-OBVIOUS NATURE OF THE PROBLEM (MANY PEOPLE MAY BE DRIVING AROUND WITH THIS PROBLEM WITHOUT REALIZING IT), NHTSA NEEDS TO PRESS FORD TO ACKNOWLEDGE THE DEFECT AND PERFORM A RECALL. *TR

I WAS DRIVING DOWN THE HIGHWAY TRAVELING AT APPROXIMATELY 60MPH WHEN THE CAR SUDDENLY STALLED AND I WAS NOT ABLE TO ACCELERATE. THE WRENCH LIGHT CAME ON AT THE SAME TIME AS WELL. I TURNED ON MY HAZARD LIGHTS AND WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD. THE CAR STARTED TO SHAKE A LOT AS IT SLOWED DOWN. I TURNED THE CAR OFF, AND WAS ABLE TO START BACK UP AGAIN. THE VERY NEXT MORNING WHILE TRAVELING A 50MPH ON A DIFFERENT HIGHWAY THE SAME THING HAPPENED AGAIN. I TOOK IT TO THE DEALERSHIP TO HAVE A DIAGNOSTIC RUN ON THE CAR AS I HAD NO IDEA WHY IT WAS STOPPING. AS I WAS ABOUT TO TURN INTO THE DEALERSHIP TRAVELING AT 25MPH IT STALLED AGAIN. THE RESULT OF THE DIAGNOSTIC TEST WAS THERE WAS A CODE STORED IN SYSTEM OF THE ELECTRONIC THROTTLE BODY. IT WAS GIVING A CODE FOR BEING STUCK OPEN WHEN IT SHOULD NOT HAVE BEEN. IT WAS A FAILED COMPONENT. AFTER FURTHER INTERNET RESEARCH THERE IS AN OPEN NHTSA INVESTIGATION ACTION NUMBER PE13003 (HTTP://WWW-ODI.NHTSA.DOT.GOV/CARS/PROBLEMS/DEFECT/RESULTS.CFM?ACTION_NUMBER=PE13003&SEARCHTYPE=QUICKSEARCH&SUMMARY=TRUE) FOR THIS EXACT ISSUE. I WOULD LIKE MY VEHICLE TO BE ADDED TO THE INVESTIGATION AS THIS IS A SERIOUS SAFETY DEFECT WITH MY VEHICLE THAT COULD HAVE CAUSED ME BODILY HARM OR DEATH. IT NEEDS TO BE ADDRESSED AND THE PART RECALLED. *TR

I WAS DRIVING ABOUT 40 MILES PER HOUR AND THEN ALL OF THE SUDDEN THE CAR STOP WORKING PROPERLY. THE WRENCH LIT UP ON THE DASHBOARD. I DECIDED TO PULL TO THE SIDE AND TURN OFF THE CAR. AFTER TURNING OFF THE CAR, I TURNED IT ON AGAIN AND I WAS ABLE TO DRIVE FOR ABOUT 4 MILES. THEN, WHEN IT WAS TIME TO DRIVE IT UP A HILL, IT DID THE SAME. *TR

ADVANCETRAC AND POWER STEERING WARNING LIGHTS CAME ON; LOST ALL POWER STEERING. THIS IS THE THIRD OCCURRENCE OF THE SAME PROBLEM. DEALER PREVIOUSLY REPLACED A FUSE, THEN THE POWER STEERING UNIT. WILL TAKE IT TO THE DEALER FOR THE THIRD REPAIR. *TR

IT FIRST OCCURRED WHEN I DROVE ON THE HIGHWAY AND IT SHUT OFF WHEN I WAS AT A STOP LIGHT. AFTER WAITING A MINUTE I TURNED THE CAR ON AND IT STARTED. THE NEXT OCCURRENCE HAPPENED WHEN I WAS DRIVING MY VEHICLE ON THE HIGHWAY GOING 60 MPH IT STARTED DOWNSHIFTING UNTIL IT STOPPED AT 0 MPH AND MADE KIND OF A TUTTING NOISE UNTIL IT STOPPED. THE MAINTENANCE LIGHT CAME ON AND THE CAR STARTED SHAKING. AFTERWARDS THE CHECK ENGINE LIGHT CAME ON. I TURNED OFF THE CAR AND WAITED A MINUTE AND TRIED TO START THE CAR UP AFTER. IT TOOK ABOUT A MINUTE FOR THE CAR TO START UP AND EVENTUALLY STARTED UP. I WENT ABOUT 35-45MPH A COUPLE OF MILES DOWN THE ROAD AND THE CAR DOWNSHIFTED AGAIN AND SHUT OFF. THE CAR STARTED SHAKING AGAIN. I THEN WAITED AGAIN AND STARTED IT UP AGAIN. I DROVE THE CAR INTO A NEIGHBORHOOD DRIVING 20 MPH TO PARK IT UP AND IT GET IT OUT OF THE WAY FROM BEING ON THE HIGHWAY. *TR